Priority Tech Support for Exchanges

[vikram]

In the past we have provided direct support to exchanges over Skype chats. I have pm'ed you my username.

[xeroc]

Depending on the issue .. why don't they just post in the forum?
Are they concerned about bad PR?

[nethyb]

What's the best way for exchanges like Bittrex to get developer assistance with BitShares wallet/client issues quickly?

Bittrex have an issue at the moment which means their BTSX wallet is offline (last 18hrs) for all their clients while they wait for a response via myself (as I helped to get them on board) to their issue.

I'm always happy to help, but I'm no BitShares developer 

The exchanges are a critical part of the BitShares ecosystems and I believe they should have a priority e-mail / contact details to help them resolve any issue.

Does such a contact method exist - if so let me know and I'll pass it on, and if not can something be set-up?