Author Topic: client/wallet seems corrupted..need recovery help  (Read 1254 times)

0 Members and 1 Guest are viewing this topic.

Offline vikram

Hello. I need help. My computer crashed (power failure, I think) and now my Bitshares client and wallet software is locked. It will not accept the correct password and open. I am, without doubt, using the correct password, which worked fine less than 24 hours ago. I wrote down the password when I installed the client software, 0.6.1, I believe.  I also made a wallet backup, a .json file, at the time of installation.

So could someone kindly walk me through the recovery process? Do I assume that the client has become corrupted and un-install the client and then re-install and import the wallet backup? Is this the recovery procedure, or do I need to do something else? As I said, I'm definitely using the correct password...its just no longer accepting it.

 I have a significant amount of Bitshares that I recently got back from Bter Exchange, now they are in limbo again....Please advise. Thanks very much for any help.

Until this bug is fixed you can work around this by installing 0.5.3 to import the backup, then upgrade it to 0.7.0.

I may have misunderstood, but if normal login is not working you might also be able to try: https://bitsharestalk.org/index.php?topic=15163.msg198062#msg198062

Otherwise try wallet backup import as I said above.

Offline oco101

  • Hero Member
  • *****
  • Posts: 586
    • View Profile
Hello. I need help. My computer crashed (power failure, I think) and now my Bitshares client and wallet software is locked. It will not accept the correct password and open. I am, without doubt, using the correct password, which worked fine less than 24 hours ago. I wrote down the password when I installed the client software, 0.6.1, I believe.  I also made a wallet backup, a .json file, at the time of installation.

So could someone kindly walk me through the recovery process? Do I assume that the client has become corrupted and un-install the client and then re-install and import the wallet backup? Is this the recovery procedure, or do I need to do something else? As I said, I'm definitely using the correct password...its just no longer accepting it.

 I have a significant amount of Bitshares that I recently got back from Bter Exchange, now they are in limbo again....Please advise. Thanks very much for any help.

Until this bug is fixed you can work around this by installing 0.5.3 to import the backup, then upgrade it to 0.7.0. 

Offline rgcrypto

  • Hero Member
  • *****
  • Posts: 557
    • View Profile
    • Cryptoctopus Blog
I am not a techy but I will try to find someone to help you with this!

Offline jnporter099

  • Newbie
  • *
  • Posts: 6
    • View Profile
Hello. I need help. My computer crashed (power failure, I think) and now my Bitshares client and wallet software is locked. It will not accept the correct password and open. I am, without doubt, using the correct password, which worked fine less than 24 hours ago. I wrote down the password when I installed the client software, 0.6.1, I believe.  I also made a wallet backup, a .json file, at the time of installation.

So could someone kindly walk me through the recovery process? Do I assume that the client has become corrupted and un-install the client and then re-install and import the wallet backup? Is this the recovery procedure, or do I need to do something else? As I said, I'm definitely using the correct password...its just no longer accepting it.

 I have a significant amount of Bitshares that I recently got back from Bter Exchange, now they are in limbo again....Please advise. Thanks very much for any help.