Author Topic: Constructive criticism creating synergies!  (Read 9604 times)

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jakub

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@ccedk, below is some tough feedback I felt I needed to offer to you - this is regarding the latest mail message I got from CCEDK mailing list.
Please take it as constructive criticism. I've written it because I do care. I really do.



(1) In a single message you freely mix references to CCEDK and Open Ledger. For an average user, it is absolutely unclear what the relationship is between CCEDK and Open Ledger. At first I thought you advertise direct deposits for bitUSD, bitEUR, bitCNY inside Open Ledger and it took me a while to recover from the confusion.

(2) "Make deposit in a single click" - frankly, I have no idea what it actually means. If it is so simple just describe the process in one simple sentence, just tell the user how s/he starts with fiat EUR and ends up with bitEUR (assuming this is the single-click process you refer to, as the header says: "SmartCoin deposits bitUSD, bitEUR, bitCNY")

To sum up, I'm a BTS insider and you've managed to make me quite confused what this is all about (so just imagine the confusion happening in case of a less oriented user).

And when I started clicking on the links hoping to find out more information, I ended up in some sections of the CCEDK website, which still explained nothing. Maybe this would work if CCEDK was well designed in terms of UX but sadly it is currently very far from that. And I guess CCEDK is not going to have an UX uplift any time soon, so you need to explain to your user what to do step by step, ideally with appropriate screen-shots.

Additionally, all links are obscured to this format: "ccedk.us11.list-manage.com/track/click?=u....".
That's not very user-friendly - personally I'd prefer to know where the link is going to take me before I click on it.
« Last Edit: November 05, 2015, 06:10:31 pm by jakub »

Offline donkeypong

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I love "Open Ledger Exchange'. Great name. I have used CCEDK and like it. But I must say I don't care for the name. Too many letters. Alphabet soup. My brain turns off after three our four letters and you have five. Open Ledger would be an awesome improvement!

Offline openledger

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Bitshares is the first blockchain added on OL, then we will see MUse coming up soon a well as Identabit, an teh way I see from my e-mail corerspondences it seems like we will soon have other join as well.
But the URL you chose to use explicitly contains the name "BitShares" (https://bitshares.openledger.info). How will you reconcile that with taking Muse and Identabit on board? The URL name won't be neutral, will it?

I think that is all a question of time and funds, and what you see now is what is not necessarily what you see in the near future. We are looking into this.
Good to hear it. In my opinion the not-so-good UX (to put it mildly) is the main reason why you've experienced low volumes on CCEDK. Open Ledger offers a bit of improvement in that respect but still it's an unfinished product and the market page in the GUI needs a major upgrade before we can be on par with established exchanges like Poloniex.

As I wrote in some other thread, the best option would be to have two incarnations of the GUI:
(1) a BTS wallet with an integrated exchange (and this should be the basis for a hosted wallet provider service)
(2) an exchange with an integrated BTS wallet (and this should be the basis for exchanges like OL)
 
I'll be glad to talk to you about supporting you with funding and UI development once my company sorts out its own finances - this should happen within the next 3-4 weeks.

Sounds great jakub, looking forward to hear more
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Offline openledger

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Bitshares is the first blockchain added on OL, then we will see MUse coming up soon a well as Identabit, an teh way I see from my e-mail corerspondences it seems like we will soon have other join as well.
But the URL you chose to use explicitly contains the name "BitShares" (https://bitshares.openledger.info). How will you reconcile that with taking Muse and Identabit on board? The URL name won't be neutral, will it?

I think that is all a question of time and funds, and what you see now is what is not necessarily what you see in the near future. We are looking into this.
Good to hear it. In my opinion the not-so-good UX (to put it mildly) is the main reason why you've experienced low volumes on CCEDK. Open Ledger offers a bit of improvement in that respect but still it's an unfinished product and the market page in the GUI needs a major upgrade before we can be on par with established exchanges like Poloniex.

As I wrote in some other thread, the best option would be to have two incarnations of the GUI:
(1) a BTS wallet with an integrated exchange (and this should be the basis for a hosted wallet provider service)
(2) an exchange with an integrated BTS wallet (and this should be the basis for exchanges like OL)
 
I'll be glad to talk to you about supporting you with funding and UI development once my company sorts out its own finances - this should happen within the next 3-4 weeks.

identabit would be identabit.openledger.info an so forth
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jakub

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Bitshares is the first blockchain added on OL, then we will see MUse coming up soon a well as Identabit, an teh way I see from my e-mail corerspondences it seems like we will soon have other join as well.
But the URL you chose to use explicitly contains the name "BitShares" (https://bitshares.openledger.info). How will you reconcile that with taking Muse and Identabit on board? The URL name won't be neutral, will it?

I think that is all a question of time and funds, and what you see now is what is not necessarily what you see in the near future. We are looking into this.
Good to hear it. In my opinion the not-so-good UX (to put it mildly) is the main reason why you've experienced low volumes on CCEDK. Open Ledger offers a bit of improvement in that respect but still it's an unfinished product and the market page in the GUI needs a major upgrade before we can be on par with established exchanges like Poloniex.

As I wrote in some other thread, the best option would be to have two incarnations of the GUI:
(1) a BTS wallet with an integrated exchange (and this should be the basis for a hosted wallet provider service)
(2) an exchange with an integrated BTS wallet (and this should be the basis for exchanges like OL)
 
I'll be glad to talk to you about supporting you with funding and UI development once my company sorts out its own finances - this should happen within the next 3-4 weeks.
« Last Edit: October 16, 2015, 08:33:38 pm by jakub »

Offline openledger

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Hi Ronny, I have a couple of questions:

(1) You've launched Open Ledger but still keep https://www.ccedk.com/ running. Do you intend to have it this way in the future? Will these two exchanges be co-existing?

(2) Is Open Ledger intended as a shared initiative of CCEDK and other BitShares partners (e.g. Banx, Bunkershares) or does OL belong purely to CCEDK and these partners are going to have their own URLs?

(3) Currently Open Ledger has the GUI of a BTS wallet. Have you got plans to refactor the UI to look and feel like a proper exchange?

The two exchanges will be co existing as long as we see it worthwhile. The plan i however to move as many of our currencies to be traded on OpenLedger as well, so who knows how things will look like in say one year from now.

OL belongs purely to CCEDK in all legal aspects, it is initially meant as the defacto bitshares wallet with the purpose of adding value to the platform via the features and products available on CCEDK. OL as such is meant as a neutral platform inviting excahnges and partners to join with their own wallets but all trdaing on same platform, this is where the shared order books an market dept starts to kick in. Bitshares is the first blockchain added on OL, then we will see MUse coming up soon a well as Identabit, an teh way I see from my e-mail corerspondences it seems like we will soon have other join as well.

I think that is all a question of time and funds, and what you see now is what is not necessarily what you see in the near future. We are looking into this.
OpenLedger blockchain in services and solutions - https://openledger.info
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Offline Akado

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Hi Ronny, I have a couple of questions:

(1) You've launched Open Ledger but still keep https://www.ccedk.com/ running. Do you intend to have it this way in the future? Will these two exchanges be co-existing?

(2) Is Open Ledger intended as a shared initiative of CCEDK and other BitShares partners (e.g. Banx, Bunkershares) or does OL belong purely to CCEDK and these partners are going to have their own URLs?

(3) Currently Open Ledger has the GUI of a BTS wallet. Have you got plans to refactor the UI to look and feel like a proper exchange?

I would also like to know this, I'm a little confused on how things will work.

I thought CCEDK will still exist with it's own interface and that it would operate on top of OpenLedger behind the scenes, meaning from a user point of view,everything would stay the same with CCEDK at the interface level. Please correct me if I'm wrong, I would like to understand
https://metaexchange.info | Bitcoin<->Altcoin exchange | Instant | Safe | Low spreads

jakub

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Hi Ronny, I have a couple of questions:

(1) You've launched Open Ledger but still keep https://www.ccedk.com/ running. Do you intend to have it this way in the future? Will these two exchanges be co-existing?

(2) Is Open Ledger intended as a shared initiative of CCEDK and other BitShares partners (e.g. Banx, Bunkershares) or does OL belong purely to CCEDK and these partners are going to have their own URLs?

(3) Currently Open Ledger has the GUI of a BTS wallet. Have you got plans to refactor the UI to look and feel like a proper exchange?

Offline Akado

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I would like to suggest - once it's running - to post an annoucement here: https://bitcointalk.org/index.php?board=84.0 since it's where most exchanges have their threads. Posting on the Alt coin section since it's related to BitShares will only attract trolls. That way you could place every article on your thread and have people know there's an awesome exchange out there, instead of wasting time with the alt coin section trolls
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Offline santaclause102

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General friendly advice: Run the texts you write though a spell checker, there are always quite a few spelling / grammar errors in the forum posts and magazine article (forbes etc.) you put out there.  Mostly forgotten small words like "to" or "the". Check the last three paragraphs here http://www.forbes.com/sites/rogeraitken/2015/10/10/openledgers-crypto-financial-platform-officially-launching-as-central-bank-interest-revealed/4/ as an example

Quick question: will Openledger be more than a hosted Bitshares 2.0 wallet? It was often mentioed that Openledger is somehow the Exchange network itself and more than one of many hosted wallets? I am speaking of how it actually works not in terms of what may be marketed.

Value proposition summary: OpenLeder utilizes a distributed blockchain database for its order books and it's order book matching engine which has the following advantages for traders (assuming traders trade in smartcoins and not IOUs; in case IOUs are traded only the first of the two advantages applies):
- Transparent, verifiable and failsafe accounting: No need for expensive and intransparent audits, public auditing of order books, not possibility to reverse trades / operations.
- Counterparty risk free trading: No change for security breaches because traders control their assets entirely (with smartcoins) and trade them directly with other traders over our p2p protocol.
- Traders have access to other blockchain based financial services like p2p lending, non crypto derivatives and user issued assets trading, multisignature accounts, compliant securites trading in the future, and payment service including recurring and scheduled payments.
« Last Edit: October 11, 2015, 11:43:31 am by delulo »

Offline openledger

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Ronnie!

Your Open Ledger website home page logo link is broken: "The requested URL was not found on this server. That is all we know. ".
I know if you change the logo image URL from .php to .html it would work!!!

Code: [Select]
https://www.openledger.info/index.phpto
Code: [Select]
https://www.openledger.info/index.html

Thanks for pointing out, it is already pointed out, so the guys are working on that, hope to have it corrected monday
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Offline mint chocolate chip

Ronnie!

Your Open Ledger website home page logo link is broken: "The requested URL was not found on this server. That is all we know. ".
I know if you change the logo image URL from .php to .html it would work!!!

Code: [Select]
https://www.openledger.info/index.phpto
Code: [Select]
https://www.openledger.info/index.html

Offline EstefanTT

I like the name : The Open Ledger Exchange

 +5% +5% +5%

I don't have any catchy sentence in mind right now but I think the word "trustless" should have it's place in it ;)

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Offline openledger

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I kind of like the thread John started with Identabit announcement, and would like to welcome him and his team on the journey to unchartered destinations in the sphere of BitShares ideology and great intentions, hopefully all turning into happy faces whereever you turn, when speaking about Bitshares and not to forget perhaps the most important part of the future sucess, that is all you participating in making it an endeavour beyond the borders of imagination:)

I think that was a nice opening, so I would like to make a similar thread as John did, only on CCEDK instead, involving all assets under CCEDK with special focus on a soon to come future wallet, decentralized exchange and vault all-in-one solution provided in co operation with Bitshares and Cryptonomex.

Although not yet fully decided, it seems we might be considering the name of this special and so very unique product as

The Open Ledger Exchange - www.openledger.exchange which would mean then www.bitshares.openledger.exchange as one of the partners having a blockchain represented in this wallet.

any suggestions as to how I could best make use of the other domains I have on openledger like www.openledger.biz, www.openledger.co, www.openledger.mobi, www.openledger.info is greatly appreciated as well

What I am especially looking for in this thread, is sentences to be used defining the strengths of this wallet concerning all the strong points of Bitshares 2.0 including in this sentence openledger when possible, in order for me to use it all in future marketing purposes promoting the wallet and Bitshares.

I would ofcourse also appreciate any short text you may come up with including Open Ledger, the Bitshares 2.0 values and what it will all be able to offer in no more than 300 characters, like a short description.

Anyone who has close knowledge to how to run a signature campaign effectively please do send me a PM, and you would perhaps be interested in being my generator and engine to have this project succeeed with maximum users signing up prior to launch, as I need one going starting the minute bytemaster confirms 30 days to launch.

Yours sincerely

Ronny Boesing
https://about.me/ronny_boesing

PS: Above links are so fresh, they will only work a little later today, all forwarded to CCEDK for now.

And I really have to promote below instant order service, dont forget to try it out, it is a great tool for quick change to USD or Euro or in case yoou already have fiat on CCEDK, well maybe its time to but some Bitshares!

https://www.ccedk.com/bts-usd#instant

https://www.ccedk.com/bts-eur#instant

« Last Edit: August 15, 2015, 10:44:46 am by ccedk »
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