Other > Peerplays
Cannot Transfer PPY To OpenLedger Or Rudex
Masdar:
Hello,
I have PPY in blockchain peerplays
I want to send PPY to my OpenLedger account and convert them to open.PPY.
Is this possible? How is it done?
doyoubit:
Initially, I deposited PPY to Openledger and the transfer never came through so I contacted Openledger support and they are looking into it.
Then I decided to transfer to Rudex and had the same problem. The PPY transfer never came through.
Is the transfer problem on PPY client end?
Update:
Received a response from Rudex support and there is two options to correct the issue
1 -is to create a new PPY account without bts- prefix . I have tested this and it works on both Rudex and Openledger.
The bts- prefix are the accounts automatically created from PPY sharedrop
2- Resetting your memo keys here https://gui.peerplays.ru/resetmemo/
Thank you again to Rudex support
I had a large PPY transfer hung up in limbo at Openledger for a week but an email to Ronny resiolved the issue and PPY returned to wallet
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