Author Topic: Transaction (in-)visibility in block explorer  (Read 2443 times)

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Offline fav

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Wow, now I cannot see "poloniexwallet" in the BitShares client, how does that happen?
It's still there in cryptofresh https://cryptofresh.com/u/poloniexwallet


not a bug, problem on your side. fix your connection to the nodes, or select another node.

Offline inarizushi

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Wow, now I cannot see "poloniexwallet" in the BitShares client, how does that happen?
It's still there in cryptofresh https://cryptofresh.com/u/poloniexwallet

My guess regarding the cause of the problem is that the automatic handling of BTS transactions fail because of the transaction fail bugs (every time I make a transaction from the BTS client I have such a bug the first time I try, but the transaction passes the second time), and so their system for handling BTS automatically stops working.

I hope those bugs will be corrected with the coming hard fork.
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Offline xkrajnan

Hi inarizushi,

there is BTS wallet maintenance at Polo, seems like some systematic problem. On Twitter I have found four or five other guys that are having same issue like us. Let us hope that Polo will fix BTS wallets soon.

Offline inarizushi

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Hi, thanks for the update.

It's not the first time Poloniex messes things up with BTS deposits/withdrawals while the BTS blockchain is fine, thankfully it never really failed yet. I guess (and hope) the support guys don't have direct access to the poloniexwallet BTS account.
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Offline xkrajnan

Hi, sorry to hear about your issue.

I have accidentally double-posted this thread. Sorry for this, but it does not feel appropriate deleting it now when there is a reply in both. In any case, in the other thread the user "fav" replies:

"you did send the bts and poloniex received it. you don't see it because we currently do not cache the history to this point."

So maybe this is really an issue of block explorer and not the network.

On the matter of Poloniex deposit, I have got a response from support today (3rd day since the issue). They are asking for another deposit of a tiny amount of BTS, in order for them to check the origin. I did as they requested and am waiting for the reply. Will update you here when I have more information.

PS. The response I got reads like this:
From where did you send this? Was it another site? If yes, please send us a screen shot of your withdrawal history on that site containing the transaction. If it was a personal wallet please send exactly X.XXXXXX from the same origin but this time using the unique Memo.ID from your balances page.

I have been using always the same memo (I can even see it in my wallet transaction history), so pretty sure that is not the problem.

Offline inarizushi

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My last deposit to poloniex has not been credited either, I'm still waiting for poloniex support to process my ticket.. but if it's a BitShares bug, that's worrying. I don't think it can be a fork, but it sure isn't normal. I note that 2, 3, 4, and 5 days ago transaction are only in poloniexwallet -> user direction, not a single user -> poloniexwallet  https://www.cryptofresh.com/u/poloniexwallet.

My Tx that wasn't credited: https://www.cryptofresh.com/tx/81f7e299ac260c07a871b4895aad95cf3284818f
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Offline xkrajnan

Dear All,

I assumed that any transaction (transfer from one address to another) would be both visible in the block explorer when browsing the "sender" wallet as well as "recipient" wallet.
However, with the transaction in question, I can only see it in my wallet (xkrajnan-wallet) but not when browsing recipient's wallet (poloniexwallet).

Tx in question: https://www.cryptofresh.com/tx/a2272ab7ee0d84e982cb495c906be74bde385954
My wallet: https://www.cryptofresh.com/u/xkrajnan-wallet - there I can see the transaction
Recipient wallet: https://www.cryptofresh.com/u/poloniexwallet - there I can't see the respective transaction, even though I can see there my transactions in the "other direction"

Is this normal?
Or is it possible that we have a fork in the network?

I am asking because Poloniex never credited my deposit and I am becoming worried about what might have happened to my BTS (address and memo were correct).

Thanks for support!