Missing Active Authority 1.2.96393

[erm718]

I've tried to create an account and get this error message:  Failed to create account: - unspecified: missing required active authority: Missing Active Authority 1.2.96393
I've tried the desktop version and the online version. I've tried numerous times. Any help would be appreciated.

You're trying to create an account and pay with "openledger" but failed.
Seems like an issue of OpenLedger. Should have been fixed.
Please try again.

Ok, I've successfully created an account. Thanks for the quick response!

[abit]

I've tried to create an account and get this error message:  Failed to create account: - unspecified: missing required active authority: Missing Active Authority 1.2.96393
I've tried the desktop version and the online version. I've tried numerous times. Any help would be appreciated.

You're trying to create an account and pay with "openledger" but failed.
Seems like an issue of OpenLedger. Should have been fixed.
Please try again.

[pluswave]

you should trigger some bug like https://github.com/bitshares/bitsharesjs/issues/13 .  to workaroud (if it is the case ), just

1. change your password (if you use cloud wallet /password mode)
2. clear you application cache, re-create wallet (if you use wallet mode )

hope it helps.

[erm718]

I've tried to create an account and get this error message:  Failed to create account: - unspecified: missing required active authority: Missing Active Authority 1.2.96393
I've tried the desktop version and the online version. I've tried numerous times. Any help would be appreciated.