Author Topic: I can't get into bitshares it keeps saying I'm not synched  (Read 825 times)

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Offline jconway3

I can't get into bitshares it keeps saying I'm not synched
« on: February 22, 2018, 09:20:44 pm »
Please see the attached vid to see what I'm seeing. It says I might not be synched up. What am I supposed to do?

Actually I'd add an attachment but it won't allow me

Please help

Offline NeoReel

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Re: I can't get into bitshares it keeps saying I'm not synched
« Reply #1 on: February 23, 2018, 02:05:47 am »
Might it be your ISP that is blocking some traffic?

I can see that at this very moment, most of the active nodes are unreachable, which is strange...

Which wallet are you using? BitShares 2.0 Light? If so, click in the bottom right corner (to the right of the "Not Sync" message). This will bring up your Settings, then click on the Access tab. From there see if you have some nodes with Low or Medium Latency.

I don't have this problem because I am running a full node in Montreal/Quebec/Canada. Try it if you want and let me know if you still have a connection issues. To do so, just click the "Add Node" button in the Access tab and enter the following node address:
wss://relinked.com/ws

If you want to help me out, you can vote for my witness "neoreel-1" under the Vote Page. I'm trying to get my witness and worker approved by the community and every vote counts!

Thanks and good luck!
« Last Edit: February 23, 2018, 02:45:48 am by NeoReel »
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Offline Brekyrself

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Re: I can't get into bitshares it keeps saying I'm not synched
« Reply #2 on: February 23, 2018, 02:23:33 am »
Upper right drop down > Settings > Access > Pick a geographical node closet to you and hit activate.  Even if they say unreachable, active it as most will work.  I believe the "unreachable" part is just a GUI issue instead of displaying a ping.

Offline jconway3

Re: I can't get into bitshares it keeps saying I'm not synched
« Reply #3 on: February 25, 2018, 08:41:38 pm »
Thanks for the info. I figured it out  :)

Offline hamletmachine

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Re: I can't get into bitshares it keeps saying I'm not synched
« Reply #4 on: March 03, 2018, 09:53:31 pm »
This has been happening to me for months, on both openledger.io as well as bitshares dex

I try multiple nodes, sometimes I get lucky and connect for a few seconds, but it always kicks me back out to the "Failed to sync to the API server / verify that your computer clock is correct" error screen right away.

My clock and internet connection are solid, no other issues doing anything else. At this point feel as if my BTS are completely trapped, as I have no way to reliably access my wallet.

Am I the only one?

Offline NeoReel

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Re: I can't get into bitshares it keeps saying I'm not synched
« Reply #5 on: March 03, 2018, 11:49:27 pm »
I have never experienced such thing, but have you tried to download the application Bitshares-Light and host your wallet locally rather than using an online service?
Sorry I could not help further...
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Offline spark

Re: I can't get into bitshares it keeps saying I'm not synched
« Reply #6 on: March 04, 2018, 01:04:07 am »
Just checking to make sure you are using Chrome and that you are not in incognito mode. That's about all I know.

Offline hamletmachine

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Re: I can't get into bitshares it keeps saying I'm not synched
« Reply #7 on: March 04, 2018, 09:38:27 pm »
Yup, tried Chrome, Safari, Firefox, no incognito mode, doesn't seem to matter which.

Maybe something to do with US West Coast internet? Comcast, likely dynamic IP -- though even when I connect via static IP VPN, still happens.

I tried downloading the bitshares GUI from Github, still happens. Guess the next thing to try is to run my own node? How easy is that to do without CLI familiarity?

No one else experiences this issue?

Offline spark

Re: I can't get into bitshares it keeps saying I'm not synched
« Reply #8 on: April 05, 2018, 02:25:07 am »
It shouldn't be so hard to connect ... how did this end up?

Offline suavely-1

Re: I can't get into bitshares it keeps saying I'm not synched
« Reply #9 on: April 07, 2018, 02:17:59 am »
I have same problem. Failed to sync with the API server. Please verify that your computer clock is correct. Once you've synchronized your clock, please refresh this page. If your clock is already correct, the API server you're using could be out of sync. In that case, please try a different server from the list below. I tried them all with no luck.

This isssue has been reported for the last two years. Why is it not fixed?

I need to get access to my coins / tokens!!!!!



Offline bench

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Re: I can't get into bitshares it keeps saying I'm not synched
« Reply #10 on: April 07, 2018, 08:26:18 pm »
The new client 180402 should improve this. Checked from another internet service provider, proxy? Which server urls failed?
« Last Edit: April 07, 2018, 08:47:46 pm by bench »

Offline abit

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Re: I can't get into bitshares it keeps saying I'm not synched
« Reply #11 on: April 07, 2018, 09:16:32 pm »
I have same problem. Failed to sync with the API server. Please verify that your computer clock is correct. Once you've synchronized your clock, please refresh this page. If your clock is already correct, the API server you're using could be out of sync. In that case, please try a different server from the list below. I tried them all with no luck.

This isssue has been reported for the last two years. Why is it not fixed?

I need to get access to my coins / tokens!!!!!
Maybe this would help you: https://www.guidingtech.com/3119/windows-clock-sync/

If you still have issue, please provide screenshots.
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