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Vacancy: Technical Support Engineers

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Gravity Protocol:
We are offering participation in our decentralized team, competitive salaries and possible token options.
Our goal is to apply cutting-edge blockchain technologies to build powerful, simple solutions for the Sharing Economy.

Technical Support Engineers

Key activities for this role will be as follows:

· Responding to requests in our Telegram, Discord, etc. channels in timely and polite manner
· Redirecting our customers/community members to appropriate engineer and/or knowledgebase
· Establishing a good relationship with community members
· Composing reports on community members activity

The qualities of the ideal candidate:

· Has relevant experience in similar position
· Is familiar with blockchain in general and Graphene and Bitshares in particular;
· Spreadsheet software power user
· Familiar with Jira and Confluence
· Excellent communicator
· Fast-learning
· Disciplined and proactive
· Advanced English speaking and writing skills
· Open to working in shifts

Nice to have:

Chinese, Korean, or Japanese writing skills

Telegram contact: t.me/Jahspear
E-mail: [email protected]

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