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Offline kingtrader

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My BTSX wallet is not connecting and I'm not able to register...
« on: November 11, 2014, 11:04:59 PM »

My BTSX wallet is "not connecting". I haven't been able to register even though I was told I was sent funds to register. What should I do?

Thank you for the help

Offline xeroc

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Re: My BTSX wallet is not connecting and I'm not able to register...
« Reply #1 on: November 12, 2014, 07:39:08 AM »
what does "console" -> "getinfo" tell you?

related: https://bitsharestalk.org/index.php?topic=11237.msg148086#msg148086
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Offline onceuponatime

Re: My BTSX wallet is not connecting and I'm not able to register...
« Reply #2 on: November 12, 2014, 07:46:22 AM »
I am having the same problem with the new download v0.4.24 . It says 0 connections from getinfo  but in the bottom right corner it says 14 connections.  I have tried closing and restarting and then uninstalling and reinstalling. Same problem. Stuck at block 862027.

{
  "blockchain_head_block_num": 862027,
  "blockchain_head_block_age": "15 days old",
  "blockchain_head_block_timestamp": "2014-10-28T15:11:40",
  "blockchain_average_delegate_participation": "0.08 %",
  "blockchain_confirmation_requirement": 1,
  "blockchain_share_supply": "2,498,916,711.69616 BTS",
  "blockchain_blocks_left_in_round": 8,
  "blockchain_next_round_time": "at least 72 seconds in the future",
  "blockchain_next_round_timestamp": "2014-11-12T07:39:00",
  "blockchain_random_seed": "ff9db7874f3bf9229a5ccfb28e868f0c51d1ea64",
  "client_data_dir": "C:/Users/Owner/AppData/Roaming/BitShares",
  "client_version": "v0.4.24",
  "network_num_connections": 0,
  "network_num_connections_max": 200,
  "network_chain_downloader_running": false,
  "network_chain_downloader_blocks_remaining": null,
  "ntp_time": "2014-11-12T07:37:48",
  "ntp_time_error": 1.5059750000000001,
  "wallet_open": true,
  "wallet_unlocked": true,
  "wallet_unlocked_until": "12 days in the future",
  "wallet_unlocked_until_timestamp": "2014-11-23T21:19:28",
  "wallet_last_scanned_block_timestamp": null,
  "wallet_scan_progress": "0.00 %",
  "wallet_block_production_enabled": false,
  "wallet_next_block_production_time": null,
  "wallet_next_block_production_timestamp": null
}


Offline xeroc

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Re: My BTSX wallet is not connecting and I'm not able to register...
« Reply #3 on: November 12, 2014, 08:46:10 AM »
delete the "peers_leveldb" folder in "%APPDATA%/BitShares"
and try again ...

give it some 10 minutes to connect to the seeds
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Offline kingtrader

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Re: My BTSX wallet is not connecting and I'm not able to register...
« Reply #4 on: November 12, 2014, 11:38:11 AM »
Ok I got the following:

{
  "blockchain_head_block_num": 0,
  "blockchain_head_block_age": null,
  "blockchain_head_block_timestamp": null,
  "blockchain_average_delegate_participation": "0.00 %",
  "blockchain_confirmation_requirement": 202,
  "blockchain_accumulated_fees": "0.00000 BTSX",
  "blockchain_delegate_pay_rate": "0.00000 BTSX",
  "blockchain_share_supply": "1,999,999,999.81923 BTSX",
  "blockchain_blocks_left_in_round": 101,
  "blockchain_next_round_time": null,
  "blockchain_next_round_timestamp": null,
  "blockchain_random_seed": "0000000000000000000000000000000000000000",
  "client_data_dir": "C:/Users/DAVIDG~1/AppData/Roaming/BITSHA~2",
  "client_version": "0.4.12",
  "network_num_connections": 0,
  "network_num_connections_max": 200,
  "ntp_time": "2014-11-12T11:36:19",
  "ntp_time_error": 12.144073000000001,
  "wallet_open": true,
  "wallet_unlocked": true,
  "wallet_unlocked_until": "12 days in the future",
  "wallet_unlocked_until_timestamp": "2014-11-24T01:16:46",
  "wallet_last_scanned_block_timestamp": null,
  "wallet_scan_progress": "0.00 %",
  "wallet_block_production_enabled": false,
  "wallet_next_block_production_time": null,
  "wallet_next_block_production_timestamp": null
}

Thank you for your help.

Offline xeroc

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Re: My BTSX wallet is not connecting and I'm not able to register...
« Reply #5 on: November 12, 2014, 11:47:27 AM »
  "client_version": "0.4.12",
please upgrade to 0.4.24!
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Offline kingtrader

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Re: My BTSX wallet is not connecting and I'm not able to register...
« Reply #6 on: November 12, 2014, 12:09:06 PM »
Ok I just download and install this new version
over the old now I'm getting an errors. I'm not
downloading this in program files could this be
why I'm getting errors?

And this crash report (Note: I'm unable to post
linksso I took them out the http of this):

<?xml version="1.0" encoding="UTF-8" ?>
<CrashRpt version="1402">
    <CrashGUID>30d44d93-976b-4632-9d6c-4009c1d0b862</CrashGUID>
    <AppName>BitShares</AppName>
    <AppVersion>v0.4.24</AppVersion>
    <ImageName>C:\1 Currency\BitShares\BitShares\bin\BitShares.exe</ImageName>
    <OperatingSystem>Windows 7 Home Premium Build 7601 Service Pack 1</OperatingSystem>
    <OSIs64Bit>1</OSIs64Bit>
    <GeoLocation>en-us</GeoLocation>
    <SystemTimeUTC>2014-11-12T11:52:17Z</SystemTimeUTC>
    <ExceptionAddress>0x7fefddc940d</ExceptionAddress>
    <ExceptionModule>C:\Windows\System32\KERNELBASE.dll</ExceptionModule>
    <ExceptionModuleBase>0x7fefddc0000</ExceptionModuleBase>
    <ExceptionModuleVersion>6.1.7601.18409</ExceptionModuleVersion>
    <ExceptionType>0</ExceptionType>
    <ExceptionCode>0</ExceptionCode>
    <GUIResourceCount>12</GUIResourceCount>
    <OpenHandleCount>100</OpenHandleCount>
    <MemoryUsageKbytes>23464</MemoryUsageKbytes>
    <ScreenshotInfo>
        <VirtualScreen left="0" top="0" width="1366" height="768" />
        <Monitors>
            <Monitor left="0" top="0" width="1366" height="768" file="screenshot0.jpg" />
        </Monitors>
        <Windows />
    </ScreenshotInfo>
    <CustomProps>
        <Prop name="version_info.bitshares_toolkit_revision" value="377b57766dfa07e9a95952503217de31636ab9ee" />
        <Prop name="version_info.bitshares_toolkit_revision_age" value="17 hours ago" />
        <Prop name="version_info.blockchain_description" value="The Future of Banking" />
        <Prop name="version_info.blockchain_name" value="BitShares" />
        <Prop name="version_info.boost_version" value="1.55" />
        <Prop name="version_info.build" value="win32 64-bit" />
        <Prop name="version_info.client_version" value="v0.4.24" />
        <Prop name="version_info.compile_date" value="compiled on Nov 11 2014 at 14:59:49" />
        <Prop name="version_info.fc_revision" value="e6b43a6149b8974ba1d3f683b9e01916a841c1de" />
        <Prop name="version_info.fc_revision_age" value="36 hours ago" />
        <Prop name="version_info.jenkins_build_number" value="5" />
        <Prop name="version_info.jenkins_build_url" value="jenkins.syncad.com/job/bitshares_win_tags/PLATFORM=win64/5/" />
        <Prop name="version_info.openssl_version" value="OpenSSL 1.0.1g 7 Apr 2014" />
    </CustomProps>
    <FileList>
        <FileItem name="crashdump.dmp" description="Crash Minidump" />
        <FileItem name="crashrpt.xml" description="Crash Description XML" />
        <FileItem name="screenshot0.jpg" description="Desktop Screenshot" />
    </FileList>
    <UserEmail></UserEmail>
    <ProblemDescription></ProblemDescription>
</CrashRpt>

I have Windows 7 on a HP 2000 Notebook
Celeron Dual Core CPU - 2.1 Ghz

Thank you

Offline xeroc

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Re: My BTSX wallet is not connecting and I'm not able to register...
« Reply #7 on: November 12, 2014, 12:15:53 PM »
1) go to "%APPDATA%/BitShares"
2) remove all folders EXCEPT "wallets"!!!!!
3) restart the client
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Offline kingtrader

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Re: My BTSX wallet is not connecting and I'm not able to register...
« Reply #8 on: November 12, 2014, 01:04:26 PM »
I have no folders in appdata/roaming Bitshares folder however in Appdata/roaming/ I have the following folders: Bitshares XT-Test25, BitShares-PTS, two Bitshares X folders


Offline kingtrader

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Re: My BTSX wallet is not connecting and I'm not able to register...
« Reply #9 on: November 12, 2014, 01:09:20 PM »
So the Bitshares folder is in the same directory as the other Bitshare folders I listed (appdata/roaming) but has nothing within the folder.

Offline kingtrader

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Re: My BTSX wallet is not connecting and I'm not able to register...
« Reply #10 on: November 12, 2014, 01:20:55 PM »
Ok I just open the new version and I had to set my password and agree to terms again.

But on the bottom I can see that the blocks are syncing now. What should I do next?

And where can I go to learn to secure my wallet best?

Thank you

Offline xeroc

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Re: My BTSX wallet is not connecting and I'm not able to register...
« Reply #11 on: November 12, 2014, 01:59:30 PM »
Ok I just open the new version and I had to set my password and agree to terms again.

But on the bottom I can see that the blocks are syncing now. What should I do next?

And where can I go to learn to secure my wallet best?

Thank you

* http://wiki.bitshares.org/index.php/BitShares/Howto
* http://wiki.bitshares.org/index.php/BitShares/Troubleshooting
Give BitShares a try! Use the http://testnet.bitshares.eu provided by http://bitshares.eu powered by ChainSquad GmbH

 

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