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Offline xxeyes

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Account Information Disappears after Sync - Can't Transfer BTSX
« on: November 13, 2014, 01:23:30 AM »

I donated Bitcoin to AngelShares from two separate wallets.  I imported one of these and claimed my BTSX a few weeks ago.  I just tried to import the other.  I think it worked but strange things are happening with the BitsharesX client, making it unusable:

1.  I transferred the balance of the first wallet.  This is indicated in the transactions, but my total balance still includes this value.  I presume this is because he sync has not caught up yet, however...

2.  As the BitsharesX client syncs, it becomes more and more unstable.  My account information seems to disappear, I can't transfer any BTSX, and it eventually freezes.  I have to force quit.

3.  When I open the client after the force quit, it sometimes shows the correct balance, but I can't transfer any BTSX - my username and robot are gone from the transfer screen.  The sync timer starts to fall further and further behind for about a minute, then stops moving all together.  I have to force quit.

I've spent hours trying to figure this out.  Can anyone help?  I've tried re-installing the BitsharesX client and replacing my wallet data, but this doesn't work.  The same sequence of problems occurs.  I'm running on Windows 7 x64.
« Last Edit: November 13, 2014, 01:41:32 AM by xxeyes »

Offline xeroc

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Re: Account Information Disappears after Sync - Can't Transfer BTSX
« Reply #1 on: November 13, 2014, 08:34:30 AM »
1.  I transferred the balance of the first wallet.  This is indicated in the
transactions, but my total balance still includes this value.  I presume this is
because he sync has not caught up yet, however...
Most certainly ...
Are you using the MOST RECENT version?
BTW, we changed the name to BTS / BitShares .. you will not find the "X" anylonger

2.  As the BitsharesX client syncs, it becomes more and more unstable.  My
account information seems to disappear, I can't transfer any BTSX, and it
eventually freezes.  I have to force quit.
That sound like an old version of the client.
Please upgrade.

Also try to just open the client and let it stay on the login screen for 30
minutes or so .. so that it can catch up with the blockchain. We have almost 1M
blocks already.

3.  When I open the client after the force quit, it sometimes shows the correct
balance, but I can't transfer any BTSX - my username and robot are gone from the
transfer screen.  The sync timer starts to fall further and further behind for
about a minute, then stops moving all together.  I have to force quit.
The GUI sometimes behaves wired  ... you can always read the 'real' data by
typing "get_info" into the console (link on the left-hand side)

Quote
I've spent hours trying to figure this out.  Can anyone help?  I've tried
re-installing the BitsharesX client and replacing my wallet data, but this
doesn't work.  The same sequence of problems occurs.  I'm running on Windows 7
x64.

One option to reset the client is to delete everything in the
"%APPDATA%/Roaming/BitShares/" folder
EXCEPT(!!!!!!!!!!) the wallets folder .. which contains the private keys to
access your funds.

Please also make sure to have the most recent verison installed
Give BitShares a try! Use the http://testnet.bitshares.eu provided by http://bitshares.eu powered by ChainSquad GmbH

Offline xxeyes

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Re: Account Information Disappears after Sync - Can't Transfer BTSX
« Reply #2 on: November 17, 2014, 08:12:02 PM »
Thanks Xeroc, I have downloaded the latest version of Bitshares (0.4.24).  I don't have any of the previous problems, except now the client does not connect at all.  The bars at the bottom right indicate varying numbers of network connections each time I reload, but the words read "not connected".

Get Info yields this:

>> get_info

{
  "blockchain_head_block_num": 415803,
  "blockchain_head_block_age": "72 days old",
  "blockchain_head_block_timestamp": "2014-09-06T14:58:10",
  "blockchain_average_delegate_participation": "0.02 %",
  "blockchain_confirmation_requirement": 1,
  "blockchain_share_supply": "2,498,904,507.28859 BTS",
  "blockchain_blocks_left_in_round": 14,
  "blockchain_next_round_time": "at least 2 minutes in the future",
  "blockchain_next_round_timestamp": "2014-11-17T20:10:40",
  "blockchain_random_seed": "537e23445aa1fc66b9d18c4ba6b65cf208f03671",
  "client_data_dir": "C:/Users/eboyko/AppData/Roaming/BitShares",
  "client_version": "v0.4.24",
  "network_num_connections": 7,
  "network_num_connections_max": 200,
  "network_chain_downloader_running": false,
  "network_chain_downloader_blocks_remaining": null,
  "ntp_time": null,
  "ntp_time_error": null,
  "wallet_open": true,
  "wallet_unlocked": true,
  "wallet_unlocked_until": "12 days in the future",
  "wallet_unlocked_until_timestamp": "2014-11-29T09:53:01",
  "wallet_last_scanned_block_timestamp": null,
  "wallet_scan_progress": "0.00 %",
  "wallet_block_production_enabled": false,
  "wallet_next_block_production_time": null,
  "wallet_next_block_production_timestamp": null
}

I have let the client remain open for hours, but it never syncs to allow me to make transactions.  Please Advise.

Offline vikram

Re: Account Information Disappears after Sync - Can't Transfer BTSX
« Reply #3 on: November 18, 2014, 09:49:00 PM »
Many people seem to be having connection issues; if you cannot get it to work--there will be some fixes in 0.4.25 that aim to help with syncing.

Offline xxeyes

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Re: Account Information Disappears after Sync - Can't Transfer BTSX
« Reply #4 on: November 19, 2014, 07:06:53 PM »
Ok, thanks.  When can we expect 0.4.25 to be released?

 

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