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Offline JoseUribeZ

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Where did my BitGold market trade went?
« on: December 03, 2014, 04:08:30 PM »

Hello, Need help, not sure to turn to.

On Nov 7th I traded BTSX for Bitgold, but i do not see the funds in my wallet, nor i can trade inside Bitgold exchange. Please help.

Transaction #b3463c4a

Block #946530 , Transaction #0 , Next #0
TimeStamp: 11/07/2014 6:21 AM

Deposits
867.78799 BTS
Withdraws
868.28799 BTS
Fee
0.5 BTS
« Last Edit: December 03, 2014, 09:54:06 PM by cass »

Offline jsidhu

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Re: Where did my BitGold market trade went?
« Reply #1 on: December 03, 2014, 05:49:02 PM »
Try to rescan your wallet?
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Offline JoseUribeZ

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Re: Where did my BitGold market trade went?
« Reply #2 on: December 05, 2014, 02:17:39 PM »
I ran the command, nothing

My recent transactions show

FROM  TO   MEMO   AMOUNT   FEE   DATE
BID-e2ee4704 UNKNOWN

867.78799 BTS
0.5 BTS   November 7, 2014 at 6:21:30 AM EST

But inside my account don't see the transaction, nor the balance of 867BTS

any more suggestions?




Offline biophil

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Re: Where did my BitGold market trade went?
« Reply #3 on: December 05, 2014, 02:27:17 PM »
I ran the command, nothing

My recent transactions show

FROM  TO   MEMO   AMOUNT   FEE   DATE
BID-e2ee4704 UNKNOWN

867.78799 BTS
0.5 BTS   November 7, 2014 at 6:21:30 AM EST

But inside my account don't see the transaction, nor the balance of 867BTS

any more suggestions?

Ah, the dreaded UNKNOWN transaction. By chance, did you back up your wallet on one computer and then try to use the wallet on another computer? If so, Bitshares doesn't work terribly well like that.

Try these steps, they fixed it for me when I had a missing balance and UNKNOWN transactions showing up in my wallet: http://wiki.bitshares.org/index.php/Best_Practices/RecoverFunds
It's kind of a pain, but go through the whole How To list and ask back here if they don't work.

Offline JoseUribeZ

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Re: Where did my BitGold market trade went?
« Reply #4 on: December 05, 2014, 02:33:49 PM »
ok, will check it out.

@biophil, how do i get a cool robot like yours?

Offline JoseUribeZ

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Re: Where did my BitGold market trade went?
« Reply #5 on: December 05, 2014, 02:58:53 PM »
I get the following, but the funds are still not in my wallet  :(
>> wallet_recover_transaction b3463c4a

10 assert_exception: Assert Exception
has_deposit:
    {}
    bitshares  wallet.cpp:2195 recover_transaction

    {}
    bitshares  wallet.cpp:2254 recover_transaction

    {}
    bitshares  common_api_client.cpp:2003 wallet_recover_transaction

    {"command":"wallet_recover_transaction"}
    bitshares  cli.cpp:556 execute_command

Offline biophil

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Re: Where did my BitGold market trade went?
« Reply #6 on: December 05, 2014, 03:14:39 PM »
ok, will check it out.

@biophil, how do i get a cool robot like yours?

Go to robohash.org (or .com, I don't remember) and type in your account name.

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Offline biophil

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Re: Where did my BitGold market trade went?
« Reply #7 on: December 05, 2014, 03:17:13 PM »
I get the following, but the funds are still not in my wallet  :(
>> wallet_recover_transaction b3463c4a

10 assert_exception: Assert Exception
has_deposit:
    {}
    bitshares  wallet.cpp:2195 recover_transaction

    {}
    bitshares  wallet.cpp:2254 recover_transaction

    {}
    bitshares  common_api_client.cpp:2003 wallet_recover_transaction

    {"command":"wallet_recover_transaction"}
    bitshares  cli.cpp:556 execute_command

Did you regenerate keys and rescan and all that stuff? If so and you still get the error, then we may have to get a dev in here to interpret it.

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Offline JoseUribeZ

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Re: Where did my BitGold market trade went?
« Reply #8 on: December 05, 2014, 03:44:22 PM »
Yeah, i tried it again, no luck below is the output.

>> wallet_recover_transaction b3463c4a

10 assert_exception: Assert Exception
has_deposit:
    {}
    bitshares  wallet.cpp:2195 recover_transaction

    {}
    bitshares  wallet.cpp:2254 recover_transaction

    {}
    bitshares  common_api_client.cpp:2003 wallet_recover_transaction

    {"command":"wallet_recover_transaction"}
    bitshares  cli.cpp:556 execute_command

>> rescan

OK
>> get_info

{
  "blockchain_head_block_num": 1189084,
  "blockchain_head_block_age": "3 seconds old",
  "blockchain_head_block_timestamp": "2014-12-05T15:32:20",
  "blockchain_average_delegate_participation": "100.00 %",
  "blockchain_confirmation_requirement": 1,
  "blockchain_share_supply": "2,498,178,944.40998 BTS",
  "blockchain_blocks_left_in_round": 90,
  "blockchain_next_round_time": "at least 15 minutes in the future",
  "blockchain_next_round_timestamp": "2014-12-05T15:47:20",
  "blockchain_random_seed": "101899b87673c5e18600bf14ca8f84183f7d585e",
  "client_data_dir": "/Users/joseuribe/Library/Application Support/BitShares",
  "client_version": "v0.4.24",
  "network_num_connections": 8,
  "network_num_connections_max": 200,
  "network_chain_downloader_running": false,
  "network_chain_downloader_blocks_remaining": null,
  "ntp_time": "2014-12-05T15:32:23",
  "ntp_time_error": 0.0054539999999999996,
  "wallet_open": true,
  "wallet_unlocked": true,
  "wallet_unlocked_until": "12 days in the future",
  "wallet_unlocked_until_timestamp": "2014-12-17T03:48:47",
  "wallet_last_scanned_block_timestamp": "2014-12-05T15:32:20",
  "wallet_scan_progress": "100.00 %",
  "wallet_block_production_enabled": false,
  "wallet_next_block_production_time": null,
  "wallet_next_block_production_timestamp": null
}
>> wallet_regenerate_keys joseluisuribe 1000

2999

Offline xeroc

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Re: Where did my BitGold market trade went?
« Reply #9 on: December 05, 2014, 05:03:23 PM »
1) make a backup of your wallet
2) regenerate 10k keys for your account with
   wallet_regenerate_keys joseluisuribe 10000
3) rescan
4) wait for the rescan to complete
5) once you see all your funds again transfer them baack to yourself
6) recover the backup (the backup has less keys and is thus faster)
Give BitShares a try! Use the http://testnet.bitshares.eu provided by http://bitshares.eu powered by ChainSquad GmbH

Offline JoseUribeZ

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Re: Where did my BitGold market trade went?
« Reply #10 on: December 09, 2014, 02:09:12 AM »
Hello,
After step 4, I still don't see any funds available, therefore i cannot transfer them back to me. Also, now i get the error  Failure during transaction scanning.

do you have more suggestions?

Thank you.

Offline onceuponatime

Re: Where did my BitGold market trade went?
« Reply #11 on: December 09, 2014, 02:51:27 AM »
Hello,
After step 4, I still don't see any funds available, therefore i cannot transfer them back to me. Also, now i get the error  Failure during transaction scanning.

do you have more suggestions?

Thank you.

There is a known bug in v0.4.24 that coused very many people to get that same error. It means you can't scan the most recent transactions, so you won't see them.

It has been fixed. You can either download the patch (v0.4.24.1)
Fixed version is here:
https://github.com/BitShares/bitshares/releases/tag/v0.4.24.1

or wait for v0.4.25 which is already in testing.

Offline JoseUribeZ

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Re: Where did my BitGold market trade went?
« Reply #12 on: February 09, 2015, 12:45:06 PM »
Please help,

I've done all the suggestion, and still my account shows an "unknown" transaction with about 868 BTS lost. any more suggestions?

BID-319781a0 UNKNOWN

867.78799 BTS
0.5 BTS   November 7, 2014 at 6:21:30 AM EST

Offline xeroc

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Re: Where did my BitGold market trade went?
« Reply #13 on: February 09, 2015, 01:13:12 PM »
Please help,

I've done all the suggestion, and still my account shows an "unknown" transaction with about 868 BTS lost. any more suggestions?

BID-319781a0 UNKNOWN

867.78799 BTS
0.5 BTS   November 7, 2014 at 6:21:30 AM EST

Try https://bitsharestalk.org/index.php?topic=11968.msg158773#msg158773
with wallet_regenerate_keys joseluisuribe 50000
Give BitShares a try! Use the http://testnet.bitshares.eu provided by http://bitshares.eu powered by ChainSquad GmbH

 

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