Today I ventured into the Chinese section, emboldened by the nifty translate feature on top of the threads. The first thread I clicked and I see that they seem to be unhappy.
Can the translate members explain to them the problem is solved and that BM has said he will take care of it?
Many of those unhappy people understand English quite well . The main point of the thread is that "there are always explanation to justify the actions , and those actions cost the BM-believer the most . Those who believe in BM the most , they're hurt the most . BTS is losing people , even long term fans , no matter how we want to tell us it's not . "
They're talking about things that has been going on for half a year . Not just a specific single event .
(Another unrelated topic : There was a thread back in August that predicted the way BM has been handling things on the forum would ultimately lead to disaster that hurts a lot of investors . Sadly to see the October mess has proven that thread right . )
The Chinese is not talking about something specific , just something that they've been complaining about for half a year . And they're too frustrated too see BM and Stan hasn't learned anything from all those lessons . (Maybe they don't know back then ? But even if they did know , would there be changes ? )
One of the people who expressed his feelings in detail is the one who invented the slogon "BTS is good , worth 500 USD properly properly per coin " . The earliest evangelist of Bitshares in China . If people like him are feeling bad , think about the others .
I've expressed their concerns to Stan days ago . I'll continue to do so when I free up from other things . I hope one month , two months , 6 months from now , we won't be dancing around with the same issue .
Believe me we are truly listening and would love to make everyone happy.
It seems to come down to the fact that this process isn't working:
1. Post an idea or a proposal based on some new understanding we have gained.
2. Listen to discussions.
3. Refine our approach based on community input.
4. Post what we have decided to do after thinking about it full time as a team with max available knowledge.
It always seems that we get hung up on a misunderstanding of what that first step means.
And that step is the only way we know to achieve steps 2 and 3.
Yet, if we skipped steps 1, 2, 3 and go straight to 4, then step 4 becomes step 1 and we have a bigger problem.
The answer might be, "Stop having new understanding" or "innovate slower".
But that would simply surrender the opportunity to our competitors and deny our investors the benefits of what we can do faster and better than those competitors.
If someone has a better way to integrate the lessons we are learning as we think and work, please say so.
So far, the only suggestion I've heard is, "Share your proposals with fewer people."
This, of course, simply means that the rest of our supporters will still be caught by surprise.
So we have problems:
1. We can't stop innovating.
2. We can't stop sharing our ideas.
3. We can't stop fielding the best solutions we know.
Does this make us a bad investment that people should give up on?