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Offline fuzzy

Bought bitUSD, Paid BTS, Never Received bitUSD...
« on: January 15, 2015, 07:34:06 AM »

Yesterday I put in a buy order for 50,000bts worth of bitUSD.  The system took my bts, but never gave me the bitUSD that I should have received.  Any guesses on what is going on and how to fix it?
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Offline liondani

Re: Bought bitUSD, Paid BTS, Never Received bitUSD...
« Reply #1 on: January 15, 2015, 08:20:36 AM »
have you enabled on this wallet block production for at least one account? if yes, disable it and restart the client to let it make the "transactions scanning " ... else regenerate the keys for the last 1000 transactions for example to be sure... 

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Offline xeroc

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Re: Bought bitUSD, Paid BTS, Never Received bitUSD...
« Reply #2 on: January 15, 2015, 08:25:28 AM »
Did the order get executed or is it still open?
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Offline fuzzy

Re: Bought bitUSD, Paid BTS, Never Received bitUSD...
« Reply #3 on: January 15, 2015, 08:30:13 AM »
have you enabled on this wallet block production for at least one account? if yes, disable it and restart the client to let it make the "transactions scanning " ... else regenerate the keys for the last 1000 transactions for example to be sure... 

Sent from my ALCATEL ONE TOUCH 997D

Nope. Never enabled block production.

Did the order get executed or is it still open?

Neither.
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Offline liondani

Re: Bought bitUSD, Paid BTS, Never Received bitUSD...
« Reply #4 on: January 15, 2015, 09:39:33 AM »
have you used this command just to be sure?

 wallet_regenerate_keys <account_name> <max_key_number>


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Offline abit

Re: Bought bitUSD, Paid BTS, Never Received bitUSD...
« Reply #5 on: January 15, 2015, 09:48:53 AM »
Yesterday I put in a buy order for 50,000bts worth of bitUSD.  The system took my bts, but never gave me the bitUSD that I should have received.  Any guesses on what is going on and how to fix it?
What time did you place the order? Wanna check the block which contains your order..

Update:
Is your order a short? If yes you won't receive bitUSD.
« Last Edit: January 15, 2015, 10:04:32 AM by abit »
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BTS committee member: abit
BTS witness: in.abit

Offline xeroc

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Re: Bought bitUSD, Paid BTS, Never Received bitUSD...
« Reply #6 on: January 15, 2015, 10:06:39 AM »
1) go to console
2) type "history"
3) identify the lines which relate to your order
4) remove the "balance"
5) paste the rest here
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Offline liondani

Re: Bought bitUSD, Paid BTS, Never Received bitUSD...
« Reply #7 on: January 15, 2015, 11:38:41 AM »
Is your order a short? If yes you won't receive bitUSD.

check that,could be the case....
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Offline fuzzy

Re: Bought bitUSD, Paid BTS, Never Received bitUSD...
« Reply #8 on: January 15, 2015, 11:55:48 AM »
It definitely wasn't shorting bitUSD.  I wanted to hedge just in case of further falls in bitcoin.  Looks like we have found a bottom on that though :)

I'll check into it.  Thanks for the quick response.
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Offline xeroc

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Re: Bought bitUSD, Paid BTS, Never Received bitUSD...
« Reply #9 on: January 15, 2015, 12:02:49 PM »
does "wallet_account_order_list" in console return "[]" ??
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Offline fuzzy

Re: Bought bitUSD, Paid BTS, Never Received bitUSD...
« Reply #10 on: January 15, 2015, 07:32:56 PM »
1) go to console
2) type "history"
3) identify the lines which relate to your order
4) remove the "balance"
5) paste the rest here

20024 invalid_asset_symbol: invalid asset symbol
Invalid asset symbol!
    {"asset_symbol":"bitusd"}
    bitshares  transaction_ledger.cpp:1412 bts::wallet::wallet::get_transaction_history

    {}
    bitshares  transaction_ledger.cpp:1458 bts::wallet::wallet::get_transaction_history

    {}
    bitshares  transaction_ledger.cpp:1572 bts::wallet::wallet::get_pretty_transaction_history

    {}
    bitshares  wallet_api.cpp:793 bts::client::detail::client_impl::wallet_account_transaction_history

    {}
    bitshares  common_api_client.cpp:3197 bts::rpc_stubs::common_api_client::wallet_account_transaction_history

    {"command":"history"}
    bitshares  cli.cpp:579 bts::cli::detail::cli_impl::execute_command
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Offline fuzzy

Re: Bought bitUSD, Paid BTS, Never Received bitUSD...
« Reply #11 on: January 15, 2015, 07:37:46 PM »
does "wallet_account_order_list" in console return "[]" ??

I get nothing.  This is frustrating.  With this many bugs it is kind of no wonder most everyday joes are steering clear...this is really hurting us and it is sad because we the tech is quite literally the best on the market.  Sincerely hope we can get this stuff fixed. 

Nevermind---I got this:
>> wallet_account_order_list beyondbitcoin

[]

Just took some time I guess for it to register.
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Offline xeroc

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Re: Bought bitUSD, Paid BTS, Never Received bitUSD...
« Reply #12 on: January 15, 2015, 07:41:26 PM »
20024 invalid_asset_symbol: invalid asset symbol
Invalid asset symbol!
    {"asset_symbol":"bitusd"}

dang ... the real asset is called USD .. not bitUSD .. someone sold bitusd as a user-issued asset .. sorry to say, but you fell for the trick :(

anyway .. with the upgrade to 0.5.0 .. assets starting with bit* are not allowed any longer...

your funds are gone .. hope you haven't lost too much :(

//edit: not sure if we can fix the wallet though .. because you now have transactions stored in there that transfer assets that don't exist ..

paging @bytemaster @toast @theoretical @vikram
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Offline mint chocolate chip

Re: Bought bitUSD, Paid BTS, Never Received bitUSD...
« Reply #13 on: January 15, 2015, 07:47:50 PM »
20024 invalid_asset_symbol: invalid asset symbol
Invalid asset symbol!
    {"asset_symbol":"bitusd"}

dang ... the real asset is called USD .. not bitUSD .. someone sold bitusd as a user-issued asset .. sorry to say, but you fell for the trick :(

anyway .. with the upgrade to 0.5.0 .. assets starting with bit* are not allowed any longer...

your funds are gone .. hope you haven't lost too much :(

//edit: not sure if we can fix the wallet though .. because you now have transactions stored in there that transfer assets that don't exist ..

paging @bytemaster @toast @theoretical @vikram

50,000 BTS gone, that is brutal. There are like a 100 of these bit* asset names
« Last Edit: January 15, 2015, 07:53:41 PM by bitsharesmarket »

Offline toast

Re: Bought bitUSD, Paid BTS, Never Received bitUSD...
« Reply #14 on: January 15, 2015, 07:52:33 PM »
Were you using the console? It's hard to buy the fake bitusd unless you're trying.   We should totally block that asset though.
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