Author Topic: BTS wallet will not open  (Read 379 times)

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Offline jenniatherton

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BTS wallet will not open
« on: January 22, 2015, 11:16:56 pm »
My BTS wallet crashed yesterday and now when I try to open it I get the crash detected error message and after a period of time gives me the option to send a report and close program. My wallet will not open at all. I need help with this. I am using windows 7.

Offline jenniatherton

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Re: BTS wallet will not open
« Reply #1 on: January 23, 2015, 03:36:11 am »
Really need help with this If someone knows how to fix this. I have tried uninstalling and reinstalling the wallet and still doing the same thing.

Online oco101

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Re: BTS wallet will not open
« Reply #2 on: January 23, 2015, 03:50:16 am »
I had the same thing. Go in Task manager and make sure that there is no instance of Bitshare running.

Offline jenniatherton

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Re: BTS wallet will not open
« Reply #3 on: January 23, 2015, 04:01:17 am »
Did that no instances of bitshares running. still doing the same thing... :(

Offline clayop

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Re: BTS wallet will not open
« Reply #4 on: January 23, 2015, 04:05:41 am »
Go %appdata%/bitshares
Then delete everything EXCEPT wallet folder.
And restart the client
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Offline jenniatherton

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Re: BTS wallet will not open
« Reply #5 on: January 23, 2015, 04:10:45 am »
It worked!!! Thank you so much!!!  :D