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Offline NineLives

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[SOLVED] My balance isn't showing
« on: January 27, 2015, 11:59:36 PM »

Hi guys,

I haven't logged into my wallet in a few week.  Downloaded the latest version, and found my BTS balance isn't showing :( ???

Yes I'm panicking..

What's happened?  History shows nothing?
« Last Edit: January 28, 2015, 01:17:04 AM by toast »
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Offline vikram

Re: My balance isn't showing - PANIC
« Reply #1 on: January 28, 2015, 12:04:19 AM »
What is output of get_info command?

Offline NineLives

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Re: My balance isn't showing - PANIC
« Reply #2 on: January 28, 2015, 12:06:41 AM »
checking
Keyhotee / BTSX:  Merah    PTS:  PskEDN4AeWc1trW4zV7DGGTQi3y5LeVhFR 

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Offline NineLives

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Re: My balance isn't showing - PANIC
« Reply #3 on: January 28, 2015, 12:07:53 AM »
I've just deleted cache /appdata so its re-syncing now..
Keyhotee / BTSX:  Merah    PTS:  PskEDN4AeWc1trW4zV7DGGTQi3y5LeVhFR 

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Offline liondani

Re: My balance isn't showing - PANIC
« Reply #4 on: January 28, 2015, 12:35:23 AM »
I've just deleted cache /appdata so its re-syncing now..

have you somewhere a json backup from your wallet?  (just in case)
Don't panic, many of us had similar experiences but at the end we all managed to see our balances again....
if after the resync you don't see your balance try this on console command line:

  wallet_regenerate_keys <account_name> 10500

<account_name> = your account name with the "lost" funds
and wait for a couple of minutes the process to finish



PS ...and don't empty your "trash" please on your windows system in case we need to recover things....
« Last Edit: January 28, 2015, 12:38:55 AM by liondani »
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Offline NineLives

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Re: My balance isn't showing - PANIC
« Reply #5 on: January 28, 2015, 12:56:39 AM »
I've just deleted cache /appdata so its re-syncing now..

have you somewhere a json backup from your wallet?  (just in case)
Don't panic, many of us had similar experiences but at the end we all managed to see our balances again....
if after the resync you don't see your balance try this on console command line:

  wallet_regenerate_keys <account_name> 10500

<account_name> = your account name with the "lost" funds
and wait for a couple of minutes the process to finish



PS ...and don't empty your "trash" please on your windows system in case we need to recover things....

Hi, thanks for the input.

I made a backup in December and I just restored it.  Still syncing.  I will do what you suggested straight after sync.
Keyhotee / BTSX:  Merah    PTS:  PskEDN4AeWc1trW4zV7DGGTQi3y5LeVhFR 

BTC Mining Hardware IN STOCK NOW:  http://www.mininghardware.co.uk

Offline NineLives

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Re: My balance isn't showing - PANIC
« Reply #6 on: January 28, 2015, 01:13:15 AM »
I've just deleted cache /appdata so its re-syncing now..

have you somewhere a json backup from your wallet?  (just in case)
Don't panic, many of us had similar experiences but at the end we all managed to see our balances again....
if after the resync you don't see your balance try this on console command line:

  wallet_regenerate_keys <account_name> 10500

<account_name> = your account name with the "lost" funds
and wait for a couple of minutes the process to finish



PS ...and don't empty your "trash" please on your windows system in case we need to recover things....

That worked spot on.  Thank you

PS.  Why did this happen?
Keyhotee / BTSX:  Merah    PTS:  PskEDN4AeWc1trW4zV7DGGTQi3y5LeVhFR 

BTC Mining Hardware IN STOCK NOW:  http://www.mininghardware.co.uk

Offline vikram

Re: My balance isn't showing - PANIC
« Reply #7 on: January 28, 2015, 04:16:35 AM »
I've just deleted cache /appdata so its re-syncing now..

have you somewhere a json backup from your wallet?  (just in case)
Don't panic, many of us had similar experiences but at the end we all managed to see our balances again....
if after the resync you don't see your balance try this on console command line:

  wallet_regenerate_keys <account_name> 10500

<account_name> = your account name with the "lost" funds
and wait for a couple of minutes the process to finish



PS ...and don't empty your "trash" please on your windows system in case we need to recover things....

That worked spot on.  Thank you

PS.  Why did this happen?

Old versions of 0.4.x series did not save private keys for market orders correctly so they would disappear after an upgrade.

 

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