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Offline serxes

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No transactions are showing.
« on: February 16, 2015, 09:24:43 AM »

Hello!
I am new to bitshares.
After the client crashed I did a rescan and after that I get the message: There are no transactions! But the balance is ok.
I can not see any old transactions and no new ones are showing either.
Why is that and how to fix it?

Offline xeroc

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Re: No transactions are showing.
« Reply #1 on: February 16, 2015, 09:43:34 AM »
- Is the client showing "syned to network" or is it still syncing?
- run a "history" in the console (in the advanced menu)
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Offline starspirit

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Re: No transactions are showing.
« Reply #2 on: February 16, 2015, 09:56:38 AM »
- Is the client showing "syned to network" or is it still syncing?
- run a "history" in the console (in the advanced menu)

I have a similar problem - no balances, no transaction history, even though its showing Blocks are Synced, and I used the client with no problem just a few days ago.
I ran "history" in the console for my accounts, and they each come back with "No transactions found".
May be incidental, but I also noted that whenever I change my preferences for the "logout timeout", they are not being retained for the next time I log in.

Offline serxes

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Re: No transactions are showing.
« Reply #3 on: February 16, 2015, 10:11:17 AM »
- Is the client showing "syned to network" or is it still syncing?
- run a "history" in the console (in the advanced menu)


Yes, it is synced and I can see transactions with the "history".
But not in GUI!

I also have a message saying: JSON Parse error: Unterminated string [show details]
But when clicking show detailjs, nothing happens.

Offline xeroc

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Re: No transactions are showing.
« Reply #4 on: February 16, 2015, 10:12:26 AM »
what does "wallet_list_my_accounts" show?
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Offline xeroc

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Re: No transactions are showing.
« Reply #5 on: February 16, 2015, 10:14:09 AM »
Yes, it is synced and I can see transactions with the "history".
But not in GUI!

I also have a message saying: JSON Parse error: Unterminated string [show details]
But when clicking show detailjs, nothing happens.
sounds like a bug .. do you see some "odd" transaction memos in the results of "history"?
maybe you can pm me your last 5 lines or so of your tx history .. if there are 'strange' lines ..
might be a encoding/decoding issue in the GUI ..

Be ensured... your funds are safe .. although you may not yet see them in the GUI :)
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Offline serxes

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Re: No transactions are showing.
« Reply #6 on: February 16, 2015, 10:27:06 AM »
what does "wallet_list_my_accounts" show?

>> wallet_list_my_accounts

NAME (* delegate)                  KEY                                                             REGISTERED            FAVORITE       APPROVAL       BLOCK PRODUCTION ENABLED
serxes                             BTS5FwkuanC8qpUbsMMsbTUeSPunPLsqnmsxdQ7bp2c45jVqv53to           2015-02-11T16:04:50   YES            0              N/A                     

Offline serxes

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Re: No transactions are showing.
« Reply #7 on: February 16, 2015, 10:32:41 AM »
Yes, it is synced and I can see transactions with the "history".
But not in GUI!

I also have a message saying: JSON Parse error: Unterminated string [show details]
But when clicking show detailjs, nothing happens.
sounds like a bug .. do you see some "odd" transaction memos in the results of "history"?
maybe you can pm me your last 5 lines or so of your tx history .. if there are 'strange' lines ..
might be a encoding/decoding issue in the GUI ..

Be ensured... your funds are safe .. although you may not yet see them in the GUI :)


Ok, done! :-)

Offline xeroc

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Re: No transactions are showing.
« Reply #8 on: February 16, 2015, 10:33:19 AM »
looks good to me .. the tx details from the PM look good took .. that is strange ..
Gonna post an issue on github and link the devs here ..

thanks for reporting so far ..

edit: https://github.com/BitShares/web_wallet/issues/621
« Last Edit: February 16, 2015, 10:36:27 AM by xeroc ¯\_(ツ)_/¯ »
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Offline serxes

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Re: No transactions are showing.
« Reply #9 on: February 16, 2015, 10:44:47 AM »
looks good to me .. the tx details from the PM look good took .. that is strange ..
Gonna post an issue on github and link the devs here ..

thanks for reporting so far ..

edit: https://github.com/BitShares/web_wallet/issues/621

Ok, here is what my GUI looks like:

Recent Transactions

FROM  TO   MEMO   AMOUNT   FEE   DATE
There are no transaction

Offline starspirit

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Re: No transactions are showing.
« Reply #10 on: February 16, 2015, 10:56:58 AM »
- Is the client showing "syned to network" or is it still syncing?
- run a "history" in the console (in the advanced menu)

I have a similar problem - no balances, no transaction history, even though its showing Blocks are Synced, and I used the client with no problem just a few days ago.
I ran "history" in the console for my accounts, and they each come back with "No transactions found".
May be incidental, but I also noted that whenever I change my preferences for the "logout timeout", they are not being retained for the next time I log in.
My problem differs a bit to serxes in that when I run "history" in console I get no transactions. When I run wallet_get_account, it shows "last_update" as the same time I registered, even though I have made many transactions.

Offline xeroc

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Re: No transactions are showing.
« Reply #11 on: February 16, 2015, 11:07:24 AM »
My problem differs a bit to serxes in that when I run "history" in console I get no transactions. When I run wallet_get_account, it shows "last_update" as the same time I registered, even though I have made many transactions.
The "last_update" only shows when you last changed a parameter in the registered account .. it does not show the time you last used the account ..

The wiki has a dedicated page to recover funds:
http://wiki.bitshares.org/index.php/RecoveringFunds

in particular you should run
Code: [Select]
wallet_regenerate_keys ACCOUNT-NAME 10500on your account name and wait for the rescan to finish up
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Offline starspirit

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Re: No transactions are showing.
« Reply #12 on: February 17, 2015, 02:36:07 AM »
Logging into my client this time, there is something else missing. Now I have no accounts at all showing on my dashboard. There are no account names, balances or transactions. When I run "wallet_list_my_accounts" in console, it correctly identifies my accounts.

My problem differs a bit to serxes in that when I run "history" in console I get no transactions. When I run wallet_get_account, it shows "last_update" as the same time I registered, even though I have made many transactions.
The "last_update" only shows when you last changed a parameter in the registered account .. it does not show the time you last used the account ..

The wiki has a dedicated page to recover funds:
http://wiki.bitshares.org/index.php/RecoveringFunds

in particular you should run
Code: [Select]
wallet_regenerate_keys ACCOUNT-NAME 10500on your account name and wait for the rescan to finish up

Thanks for the suggestion and link. Though I'm concerned about the safety of using console functions with my limited understanding of their purpose and impacts.

Offline Xeldal

Re: No transactions are showing.
« Reply #13 on: February 17, 2015, 04:11:07 AM »
I've had problems with no transactions showing since 0.4.6 ... They showed up for one update for a short period but then disappeared again.  currently "There are no transactions!"

Offline xeroc

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Re: No transactions are showing.
« Reply #14 on: February 17, 2015, 07:18:43 AM »
Rest asure that this seems to be a GUI bug ..
vikram knows about it https://github.com/BitShares/web_wallet/issues/621#issuecomment-74570957
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