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Offline jz831

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What to do when BitShares client crashes?
« on: February 23, 2015, 05:31:54 AM »

Curious - what should I be doing when the application crashes - is there any way to help by offering my info?
Having worked on mobile apps for Android, the crash reports there are most helpful for development - I'm wondering if the [Send to Apple] option on the UI after BitShares crashes is useful or not, or should I be posting that info somewhere else, if it's worthwhile to do so?  (Obv. I'm running on OSX)

« Last Edit: February 23, 2015, 05:58:47 AM by jz831 »
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Offline xeroc

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Re: What to do when BitShares client crashes?
« Reply #1 on: February 23, 2015, 07:23:31 AM »
crash reports are sent to the bitshares devs .. so please send them over .. (no need to be afraid of losing funds via report .. no private keys are sent)
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Offline cass

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Re: What to do when BitShares client crashes?
« Reply #2 on: February 23, 2015, 08:01:09 AM »
yup / you can use https://github.com/BitShares/bitshares/issues if you're familiar with github!

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Offline jz831

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Re: What to do when BitShares client crashes?
« Reply #3 on: February 23, 2015, 04:52:52 PM »
crash reports are sent to the bitshares devs .. so please send them over .. (no need to be afraid of losing funds via report .. no private keys are sent)

"so please send them over" - just to be clear, is that via the [Send to Apple] procedure - will that suffice? or is creating / adding to a Github issue preferred?  Thanks for the info!
« Last Edit: February 23, 2015, 07:04:50 PM by jz831 »
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Offline vikram

Re: What to do when BitShares client crashes?
« Reply #4 on: February 23, 2015, 07:20:53 PM »
crash reports are sent to the bitshares devs .. so please send them over .. (no need to be afraid of losing funds via report .. no private keys are sent)

"so please send them over" - just to be clear, is that via the [Send to Apple] procedure - will that suffice? or is creating / adding to a Github issue preferred?  Thanks for the info!

The "Send to Apple" is not helpful. I believe only the Windows client has a separate crash reporting service that gets sent to us. You can create a GitHub issue with any details of the crash.

Offline xeroc

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Re: What to do when BitShares client crashes?
« Reply #5 on: February 23, 2015, 09:39:21 PM »
aha .. good to know .. though those reports are handed over in the background somehow .. :)
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