Author [EN] [ZH] [ES] [PT] [IT] [DE] [FR] [NL] [TR] [SR] [AR] [RU] [EN] [ZH] [ES] [PT] [IT] [DE] [FR] [NL] [TR] [SR] [AR] [RU] [EN] [ZH] [ES] [PT] [IT] [DE] [FR] [NL] [TR] [SR] [AR] [RU] Topic: Account problems with funds  (Read 566 times)

0 Members and 1 Guest are viewing this topic.

Offline Marky0001

  • Sr. Member
  • ****
  • Posts: 207
    • View Profile
Account problems with funds
« on: March 29, 2015, 12:10:11 PM »

I am not sure how to name that problem...

I really don't like the wallet client, but here is what is going on:

- I have THREE accounts showing in the client which were not registered yet.
- I had 0-1BTS on each BTS account at this point
- I wanted to claim my NOTEs from the peer tracks crowdsale and imported my BTC wallet, which worked.
- After that i tried to play around on the exchange market with some notes. But i receive an error all the time ---> "order failed: unknown. receive account (20005)"
- I registered my account holding the NOTES(+NOTES3) through my client.
- Still not working on the exchange, so i tried to send some funds from poloniex to have enough coins for the fees.
- The coins never arrived from poloniex... So I tried to register the account through my poloniex account which is not working.
- After that i was playing around with another account in my client which i registered with http://faucet.bitshares.org. It worked....
- Then i send BTS to the  second account from poloniex which worked perfectly.
- After that i was trying to forward 50BTS from the second account to the account holding the NOTES using the wallet client.
- The 50BTS were taken from my second account but never arrived to the first one.

So i am still looking for a solution to get my account working to receive/send funds and also be able to trade some of my NOTEs on the exchange market.

I really don't know what to do, because i am also not able to send NOTEs from one account to the other. My guess is that i don't have any BTS on the NOTEs account and cannot afford the 0.5BTS fees.

It is really disappointing.

Offline carpet ride

  • Hero Member
  • *****
  • Posts: 544
    • View Profile
Re: Account problems with funds
« Reply #1 on: March 29, 2015, 12:23:13 PM »
You may need to register your account


Sent from my iPhone using Tapatalk
All opinions are my own. Anything said on this forum does not constitute an intent to create a legal obligation between myself and anyone else.
Check out my blog: http://CertainAssets.com
Buy the ticket, take the ride.

Offline Marky0001

  • Sr. Member
  • ****
  • Posts: 207
    • View Profile
Re: Account problems with funds
« Reply #2 on: March 29, 2015, 12:36:58 PM »
You may need to register your account


Sent from my iPhone using Tapatalk

i already have...

Offline carpet ride

  • Hero Member
  • *****
  • Posts: 544
    • View Profile
Re: Account problems with funds
« Reply #3 on: March 29, 2015, 12:50:35 PM »
Ok try making sure your notes are sitting with the registered account and In the trading gui make sure you are trading with the funded account


Sent from my iPhone using Tapatalk
All opinions are my own. Anything said on this forum does not constitute an intent to create a legal obligation between myself and anyone else.
Check out my blog: http://CertainAssets.com
Buy the ticket, take the ride.

Offline Marky0001

  • Sr. Member
  • ****
  • Posts: 207
    • View Profile
Re: Account problems with funds
« Reply #4 on: March 29, 2015, 01:06:33 PM »
Ok try making sure your notes are sitting with the registered account and In the trading gui make sure you are trading with the funded account


Sent from my iPhone using Tapatalk

first i claimed the NOTEs and after that i registered the account. But still i am not able to see the BTS funds :(

Offline Marky0001

  • Sr. Member
  • ****
  • Posts: 207
    • View Profile
Re: Account problems with funds
« Reply #5 on: March 29, 2015, 01:31:23 PM »

Offline pc

  • Hero Member
  • *****
  • Posts: 1012
    • View Profile
    • Bitcoin - Perspektive oder Risiko?
  • BTS: cyrano
  • Witness: cyrano
  • Payrate: 100%
Re: Account problems with funds
« Reply #6 on: March 30, 2015, 07:57:37 AM »
How can this be? I have that account shown in my client and i see the notes funds after i imported the btc private keys.

The only thing I know is that the client told me I have to change the name before I reigster it , because that name was already taken.

Aha. This is the source of your problems.


But everything looked correct, so are my NOTEs lost now :(

If I understand you correctly, you have
* an account "A" where you have imported your BTC keys, where you were told that the name is already taken, and which you have registered through your GUI client, and
* an account "B" that you registered through the faucet and to which you successfully sent some BTS from poloniex.

The account name "A" already belongs to someone else. Whenever you send something to "A" it is actually sent to that other person's account. I'm not sure how the GUI handles that situation, but I believe a similar problem was described somewhere else - the GUI indicates that the account is registered, but not that it is registered to someone else.

The good news is that if your NOTEs are still sitting in the "A" account, they're not lost. My recommendation would be to send everything you have in A over to B (but make a small test transfer first!).
Please vote for my BitShares witness "cyrano" and for my STEEM witness "cyrano.witness"!
Bitcoin - Perspektive oder Risiko? ISBN 978-3-8442-6568-2 http://bitcoin.quisquis.de

Offline Marky0001

  • Sr. Member
  • ****
  • Posts: 207
    • View Profile
Re: Account problems with funds
« Reply #7 on: March 30, 2015, 10:39:32 AM »
How can this be? I have that account shown in my client and i see the notes funds after i imported the btc private keys.

The only thing I know is that the client told me I have to change the name before I reigster it , because that name was already taken.

Aha. This is the source of your problems.


But everything looked correct, so are my NOTEs lost now :(

If I understand you correctly, you have
* an account "A" where you have imported your BTC keys, where you were told that the name is already taken, and which you have registered through your GUI client, and
* an account "B" that you registered through the faucet and to which you successfully sent some BTS from poloniex.

The account name "A" already belongs to someone else. Whenever you send something to "A" it is actually sent to that other person's account. I'm not sure how the GUI handles that situation, but I believe a similar problem was described somewhere else - the GUI indicates that the account is registered, but not that it is registered to someone else.

The good news is that if your NOTEs are still sitting in the "A" account, they're not lost. My recommendation would be to send everything you have in A over to B (but make a small test transfer first!).

Yes, the NOTES are still sitting there. But i cannot send those to account B. I tried it with 10 Notes and 1000 Notes, but nothing changed in the balance :(

What i forgot to tell is... Before i tried to import my BTS private keys I had a bitsharesX  wallet running on my mac. It had network issues so i decided to delete the wallet (drag and drop to bin) and install the 0.8.0 client of the bitshares wallet.

After I launched and synched my new wallet I started to import my keys. Because all my old accounts were showing up in the new wallet i didnt take care of anything in the process.

Now i am sitting here with a bunch of notes "frozen" in this dead account???

I really never liked the BTS client and now i even hate it. It is slow as shit and makes my system run hot. Furthermore it is not user friendly, but that was everything I already knew.

I mean... all those accounts are mine, so why does this one have so many problems?
« Last Edit: March 30, 2015, 10:42:46 AM by Marky0001 »

Offline fundomatic

  • Full Member
  • ***
  • Posts: 149
    • View Profile
Re: Account problems with funds
« Reply #8 on: March 30, 2015, 11:55:40 AM »

Try running console command
Code: [Select]
wallet_get_account <your_account_name>

is there a line in the output reading
Code: [Select]
"is_my_account": false,
or
Code: [Select]
"is_my_account": true,

Offline Marky0001

  • Sr. Member
  • ****
  • Posts: 207
    • View Profile
Re: Account problems with funds
« Reply #9 on: March 30, 2015, 03:34:39 PM »
it says true....

  "is_my_account": true,
  "approved": 0,
  "is_favorite": true,
  "block_production_enabled": false,
  "last_used_gen_sequence": 0,
  "private_data": null

Offline fundomatic

  • Full Member
  • ***
  • Posts: 149
    • View Profile
Re: Account problems with funds
« Reply #10 on: March 30, 2015, 04:55:36 PM »
If you run
Code: [Select]
wallet_list_accounts
Does it say that your account is registered?

There is a key for each account in the KEY column, you can use this key to send
funds to the account. Try to use the following command either to send funds to cover fees or try to move the funds out. Do it with small amount first

Code: [Select]
wallet_transfer_to_address
Here is the 'help wallet_transer_to_address' output
Code: [Select]
Do a simple (non-TITAN) transfer to an address

Parameters:
  amount_to_transfer (real_amount, required): the amount of shares to transfer
  asset_symbol (asset_symbol, required): the asset to transfer
  from_account_name (account_name, required): the source account to draw the shares from
  to_address (string, required): the address or pubkey to transfer to
  memo_message (string, optional, defaults to ""): a memo to store with the transaction
  strategy (vote_strategy, optional, defaults to "vote_recommended"): enumeration [vote_none | vote_all | vote_random | vote_recommended]

Returns:
  transaction_record

In the receiving account you should see the balance change. But there is no record in the 'transaction history'. The transaction record is visible in history only for the sending account.
Make sure your wallet and the account are synched:
in the
Code: [Select]
get_info
output you should see

"blockchain_head_block_age": "<anything under 10 seconds>",
...
"wallet_open": true,
"wallet_unlocked": true,
...
"wallet_scan_progress": "100.00 %",

Offline Marky0001

  • Sr. Member
  • ****
  • Posts: 207
    • View Profile
Re: Account problems with funds
« Reply #11 on: March 30, 2015, 05:38:40 PM »
so the output from get info looks good...

but trying to send funds from one account to the other doesn't work. I am not sure if my parameter are being set correctly.

when i try to send the coins with the client without the console i get this error.

10 assert_exception: Assert Exception
_wimpl->_wallet_db.has_private_key( memo_key ):
    {}
    bitshares  transaction_builder.cpp:201 deposit_asset

sending using the console results in a transaction shown in the client with a blue circle symbol. it looks like a "retry" symbol
« Last Edit: March 30, 2015, 05:45:38 PM by Marky0001 »

Offline Marky0001

  • Sr. Member
  • ****
  • Posts: 207
    • View Profile
Re: Account problems with funds
« Reply #12 on: March 30, 2015, 05:50:44 PM »
i am worried something went wrong when i switched from bitsharesX to bitshares wallet.

Offline toast

Re: Account problems with funds
« Reply #13 on: March 30, 2015, 06:06:19 PM »
You didn't copy over all the keys, but you can probably regenerate them with the command
Code: [Select]
wallet_regenerate_private_keys <account_name> 11000
Do not use this post as information for making any important decisions. The only agreements I ever make are informal and non-binding. Take the same precautions as when dealing with a compromised account, scammer, sockpuppet, etc.

Offline Marky0001

  • Sr. Member
  • ****
  • Posts: 207
    • View Profile
Re: Account problems with funds
« Reply #14 on: March 30, 2015, 06:18:05 PM »
i am afraid it doesn't work in the console :(

how can this client trick me that way??? i simply deleted the old bitsharesX client, because i haven't had any funds in the wallet.

Then i installed the new wallet and it showed me my account so i thought everything was safe.

It sucks, it really sucks how this client works. I just want to have my notes :(

Can i import the note to another account?

 

Google+