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Offline stuartcharles

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0.9.0 Still carnt access my wallet
« on: April 24, 2015, 07:12:44 PM »

Just downloaded 0.9.0 and i still cant get access to my wallet. When i put the password it just keeps looking like its about to unlock.

This is getting frustrating now. I have uninstalled everything and re installed.

Please advise, with simple instructions please.

Offline nicejeans

Re: 0.9.0 Still carnt access my wallet
« Reply #1 on: April 24, 2015, 07:13:56 PM »
Just downloaded 0.9.0 and i still cant get access to my wallet. When i put the password it just keeps looking like its about to unlock.

This is getting frustrating now. I have uninstalled everything and re installed.

Please advise, with simple instructions please.

I am in the same position.
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Offline mdj

Re: 0.9.0 Still carnt access my wallet
« Reply #2 on: April 24, 2015, 07:32:06 PM »
Just downloaded 0.9.0 and i still cant get access to my wallet. When i put the password it just keeps looking like its about to unlock.

This is getting frustrating now. I have uninstalled everything and re installed.

Please advise, with simple instructions please.

Also experiencing the same

Offline Riverhead

Re: 0.9.0 Still carnt access my wallet
« Reply #3 on: April 24, 2015, 07:32:58 PM »

Few questions:

1) What OS are you on?

2) What are the stats of the wallet machine?

3) When you say, "Uninstalled everything" do you also mean your data directory (location based on OS).

4) How many accounts do you have in your wallet (rough number will do 1 or 2, 10 - 20, 50+)


Offline stuartcharles

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Re: 0.9.0 Still carnt access my wallet
« Reply #4 on: April 24, 2015, 07:36:04 PM »

Few questions:

1) What OS are you on?

2) What are the stats of the wallet machine?

3) When you say, "Uninstalled everything" do you also mean your data directory (location based on OS).

4) How many accounts do you have in your wallet (rough number will do 1 or 2, 10 - 20, 50+)

Thanks for the help

1) windows 7
2) dont know what you mean with this question
3) used the uninstall exe
4) at a guess 10 maybe 15

Offline mdj

Re: 0.9.0 Still carnt access my wallet
« Reply #5 on: April 24, 2015, 07:36:24 PM »

Few questions:

1) What OS are you on?
OSX Yosemite
2) What are the stats of the wallet machine?
2.4ghz core i5, 8gb ddr3 memory
3) When you say, "Uninstalled everything" do you also mean your data directory (location based on OS).
NA I just installed it like I have all other versions
4) How many accounts do you have in your wallet (rough number will do 1 or 2, 10 - 20, 50+)
5-10



Offline stuartcharles

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Re: 0.9.0 Still carnt access my wallet
« Reply #6 on: April 24, 2015, 07:40:52 PM »
stats of the machine

i5 2310
installed memorry 16gb (3.46 usable)
32 bit OS


Offline mdj

Re: 0.9.0 Still carnt access my wallet
« Reply #7 on: April 24, 2015, 07:49:01 PM »
mines ok now, I killed it, restarted and left it logging in for 10mins.
Must've been doing something in the background without anything on interface.

Offline clayop

Re: 0.9.0 Still carnt access my wallet
« Reply #8 on: April 24, 2015, 07:53:39 PM »
Have you tried bitshares_client? (Command line client)
The wallet name is "default" and password is your password.
Bitshares Korea - http://www.bitshares.kr
Vote for me and see Korean Bitshares community grows
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Offline nicejeans

Re: 0.9.0 Still carnt access my wallet
« Reply #9 on: April 24, 2015, 07:55:27 PM »

Few questions:

1) What OS are you on?

2) What are the stats of the wallet machine?

3) When you say, "Uninstalled everything" do you also mean your data directory (location based on OS).

4) How many accounts do you have in your wallet (rough number will do 1 or 2, 10 - 20, 50+)

1. Win8.1 64bit
2. i5-3337U @ 1.80GHz, 5.89GB usable RAM
3. I've deleted the directory and redownloaded the blockchain multiple times last was at 0.8.1, but I have capped internet so I cannot do this often.
4. about 10
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Offline stuartcharles

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Re: 0.9.0 Still carnt access my wallet
« Reply #10 on: April 24, 2015, 07:57:14 PM »
Favdesu  please move this back. If it's such a comon problem then people need to see the answer quickly.

Not being able to login to my account (and deciding if very basic isn't right) has been the number 1 and only reason I haven't put more money into bitshares.

I haven't stopped investing in cripto, with compleat honesty out of the top ten by market cap Bitshares is the only one I haven't put money into In the past 4 months.



Offline Riverhead

Re: 0.9.0 Still carnt access my wallet
« Reply #11 on: April 24, 2015, 07:58:34 PM »
mines ok now, I killed it, restarted and left it logging in for 10mins.
Must've been doing something in the background without anything on interface.


It needs to do a DB and Wallet upgrade which can take some time.

To see if that's the case (for those that are still stuck) open up your task manager and have a look at the CPU and memory BitShares Client is using up. If it's above 30% CPU and 3GB Ram it's working away...regardless of what the interface says or doesn't say.

If you want to do a complete reset you'd need to delete the data directory too. On Windows it's in the %AppData%/BitShares directory. Make sure to save your wallets directory or have a backup that is known to be good.

On OSX I believe the data directory is ~/Software/Library/BitShares but I could be mistaken.

On Linux it is ~/.BitShares


Offline stuartcharles

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Re: 0.9.0 Still carnt access my wallet
« Reply #12 on: April 24, 2015, 09:21:05 PM »
mines ok now, I killed it, restarted and left it logging in for 10mins.
Must've been doing something in the background without anything on interface.


It needs to do a DB and Wallet upgrade which can take some time.

To see if that's the case (for those that are still stuck) open up your task manager and have a look at the CPU and memory BitShares Client is using up. If it's above 30% CPU and 3GB Ram it's working away...regardless of what the interface says or doesn't say.

If you want to do a complete reset you'd need to delete the data directory too. On Windows it's in the %AppData%/BitShares directory. Make sure to save your wallets directory or have a backup that is known to be good.

On OSX I believe the data directory is ~/Software/Library/BitShares but I could be mistaken.

On Linux it is ~/.BitShares

Thanks for your help Riverhead

I saved my wallet file.

Deleted the bitshares directory.

Re installed bitshares and re inserted my wallet directory

Again doesn't load with my password. This time after entering my password it appears to load for a few seconds then stops. The same thing happens if i put anything in as password.
 
I have entered the correct password and left it running. CPU usage is between 5% and 22% RAM is 912,486

Any more advice appreciated

Offline clayop

Re: 0.9.0 Still carnt access my wallet
« Reply #13 on: April 24, 2015, 09:27:08 PM »
mines ok now, I killed it, restarted and left it logging in for 10mins.
Must've been doing something in the background without anything on interface.


It needs to do a DB and Wallet upgrade which can take some time.

To see if that's the case (for those that are still stuck) open up your task manager and have a look at the CPU and memory BitShares Client is using up. If it's above 30% CPU and 3GB Ram it's working away...regardless of what the interface says or doesn't say.

If you want to do a complete reset you'd need to delete the data directory too. On Windows it's in the %AppData%/BitShares directory. Make sure to save your wallets directory or have a backup that is known to be good.

On OSX I believe the data directory is ~/Software/Library/BitShares but I could be mistaken.

On Linux it is ~/.BitShares

Thanks for your help Riverhead

I saved my wallet file.

Deleted the bitshares directory.

Re installed bitshares and re inserted my wallet directory

Again doesn't load with my password. This time after entering my password it appears to load for a few seconds then stops. The same thing happens if i put anything in as password.
 
I have entered the correct password and left it running. CPU usage is between 5% and 22% RAM is 912,486

Any more advice appreciated

I would recommend you to use bitshares_client first for syncing purpose. It's more informative, and efficient.
Location is programfiles/bitshares/bin/bitshares_client.exe
Bitshares Korea - http://www.bitshares.kr
Vote for me and see Korean Bitshares community grows
delegate-clayop

Offline triox

Re: 0.9.0 Still carnt access my wallet
« Reply #14 on: April 24, 2015, 10:10:42 PM »
stats of the machine

i5 2310
installed memorry 16gb (3.46 usable)
32 bit OS

You're killing me man. All that expensive RAM wasted on a 32bit Windows... As you can see it can only use below 4 GB.

You need to upgrade to 64bit (you can do this within the same license).

System requirements for Bitshares should list 64bit system, since the program is essentially unusable with 4GB of RAM anyway.

 

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