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Offline bytemaster

Looking for someone to help answer Wallet Questions for Users
« on: January 02, 2014, 07:55:15 PM »

I would like to nominate someone to answer all basic questions about transactions, angel addresses, hidden change addresses, and wallet services as they keep coming up.  I would like to create a SUPPORT sub forum that has people in every language that are able to answer questions for users. 

I would like to award tips based upon the time it takes to respond and get the issue resolved. 

You must be available for PM and respond to all support requests in a timely manner. 

A FAQ section should be managed as well.   

Thoughts?
For the latest updates checkout my blog: http://bytemaster.bitshares.org
Anything said on these forums does not constitute an intent to create a legal obligation or contract between myself and anyone else.   These are merely my opinions and I reserve the right to change them at any time.

Offline toast

Re: Looking for someone to help answer Wallet Questions for Users
« Reply #1 on: January 02, 2014, 08:00:53 PM »
I volunteer! I've already been answering this type of question around the forum and via PM, and tips would only make me more active.
I can pretty much guarantee daily activity, and usually I hit the "unread posts since last visit" link many times per day.
Do not use this post as information for making any important decisions. The only agreements I ever make are informal and non-binding. Take the same precautions as when dealing with a compromised account, scammer, sockpuppet, etc.

Offline bytemaster

Re: Looking for someone to help answer Wallet Questions for Users
« Reply #2 on: January 02, 2014, 08:05:25 PM »
I volunteer! I've already been answering this type of question around the forum and via PM, and tips would only make me more active.
I can pretty much guarantee daily activity, and usually I hit the "unread posts since last visit" link many times per day.

toast, if you can manage this task and others that join I will give you a daily 10 PTS tip budget to distribute to those who help.  If you do a lot of helping your self you can keep some for yourself.   Of course if you keep it all for yourself or I get a lot of complaints then the gravy train will end. 

Sound fair?
For the latest updates checkout my blog: http://bytemaster.bitshares.org
Anything said on these forums does not constitute an intent to create a legal obligation or contract between myself and anyone else.   These are merely my opinions and I reserve the right to change them at any time.

Offline toast

Re: Looking for someone to help answer Wallet Questions for Users
« Reply #3 on: January 02, 2014, 08:08:41 PM »
That sounds great. You should create a subforum and make me a mod there.

Gonna go generate a "Phelp" vanity address for support tip balance to keep things open and honest.
Do not use this post as information for making any important decisions. The only agreements I ever make are informal and non-binding. Take the same precautions as when dealing with a compromised account, scammer, sockpuppet, etc.

Offline bytemaster

Re: Looking for someone to help answer Wallet Questions for Users
« Reply #4 on: January 02, 2014, 08:09:49 PM »
That sounds great. You should create a subforum and make me a mod there.

Gonna go generate a "Phelp" vanity address for support tip balance to keep things open and honest.

Yes, and create a google spreadsheet documenting every tip you pay out, who was helped, and what they were helped with.
For the latest updates checkout my blog: http://bytemaster.bitshares.org
Anything said on these forums does not constitute an intent to create a legal obligation or contract between myself and anyone else.   These are merely my opinions and I reserve the right to change them at any time.

Offline Amazon

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Re: Looking for someone to help answer Wallet Questions for Users
« Reply #5 on: January 02, 2014, 08:09:57 PM »
I would like to create a SUPPORT sub forum that has people in every language that are able to answer questions for users. 


Any more detail? A Support board at the bottom of Development Category? And multi-language child boards?
Forum Donation: PforumPLfVQXTi4QpQqKwoChXHkoHcxGuA

Offline bytemaster

Re: Looking for someone to help answer Wallet Questions for Users
« Reply #6 on: January 02, 2014, 08:12:11 PM »
I would like to create a SUPPORT sub forum that has people in every language that are able to answer questions for users. 


Any more detail? A Support board at the bottom of Development Category? And multi-language child boards?

I created the high-level support forum, but we should have child boards for each language under it.   
Amazon, if you can provide support for Chinese that would be appreciated.  Coordinate with Toast to divide up the 10 PTS daily bounty.
For the latest updates checkout my blog: http://bytemaster.bitshares.org
Anything said on these forums does not constitute an intent to create a legal obligation or contract between myself and anyone else.   These are merely my opinions and I reserve the right to change them at any time.

Offline Amazon

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Re: Looking for someone to help answer Wallet Questions for Users
« Reply #7 on: January 02, 2014, 08:18:25 PM »
That sounds great. You should create a subforum and make me a mod there.

Gonna go generate a "Phelp" vanity address for support tip balance to keep things open and honest.

You are the mod now.
Forum Donation: PforumPLfVQXTi4QpQqKwoChXHkoHcxGuA

Offline toast

Re: Looking for someone to help answer Wallet Questions for Users
« Reply #8 on: January 02, 2014, 08:34:15 PM »
Send tip allowance to: PhELPjyeugKnTEsMwBpnFQ6E8nZUR9CxzQ

Should I share the private key with bytemaster or amazon?

Also, do you guys know how to force the pts client to use this vanity address as the change address whenever I make a payment?
Do not use this post as information for making any important decisions. The only agreements I ever make are informal and non-binding. Take the same precautions as when dealing with a compromised account, scammer, sockpuppet, etc.

Offline Amazon

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Re: Looking for someone to help answer Wallet Questions for Users
« Reply #9 on: January 02, 2014, 08:38:35 PM »
Send tip allowance to: PhELPjyeugKnTEsMwBpnFQ6E8nZUR9CxzQ

Should I share the private key with bytemaster or amazon?

You don't need to share with me.

Also, do you guys know how to force the pts client to use this vanity address as the change address whenever I make a payment?

I was having a similar problem, the method I used is "sendmany", get the remaining balance sent back to your address.
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Offline barwizi

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Re: Looking for someone to help answer Wallet Questions for Users
« Reply #10 on: January 02, 2014, 08:59:30 PM »
i would like to be on the team
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Offline toast

Re: Looking for someone to help answer Wallet Questions for Users
« Reply #11 on: January 02, 2014, 09:13:27 PM »
Consider yourself added. All you have to do is answer support questions! As the support forum grows bigger we may need another official mod / tipper.
Do not use this post as information for making any important decisions. The only agreements I ever make are informal and non-binding. Take the same precautions as when dealing with a compromised account, scammer, sockpuppet, etc.

Offline ralphte

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Re: Looking for someone to help answer Wallet Questions for Users
« Reply #12 on: January 02, 2014, 09:25:48 PM »
I would like to help as well.

Offline ripplexiaoshan

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Re: Looking for someone to help answer Wallet Questions for Users
« Reply #13 on: January 02, 2014, 09:31:04 PM »
If you need an administrator for Chinese language sub forum, count me in. Actually, I have helped plenty of newbies for their wallet sync problems, explanation of concepts of all products from Invictus, not in the forum, but in some domestic chatting groups(QQ) with thousands of members. Anyway, I have sufficient experience and time, and would like to share all of them to attract more people join.   
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Offline testz

Re: Looking for someone to help answer Wallet Questions for Users
« Reply #14 on: January 02, 2014, 09:34:43 PM »
In Russian subforum we have dedicated support thread: https://bitsharestalk.org/index.php?topic=199.0
If you want to organize technical support thread, probably will be better to move this thread under Russian subthread in Technical Support subforum.

 

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