Author Topic: BITTREX locked my account with my BTS (They were not informed of the Upgrade)  (Read 4111 times)

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Offline coiner

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I sent 200.000 BTS to Bittrex at 11:06 CEST 13 October. This is 4 HOURS BEFORE SNAPSHOT at 9:00 AM EST. Time conversion table here -> http://i.imgur.com/yhENOjA.png

http://bitsharesblocks.com/blocks/block?id=3824826

So even if they needed so much time for their preparation for the upgrade, they still HAVE EFFECTIVELY the private keys of my BTS in THEIR Wallet.

I didn't even trade, just held my coins there.

Today I received a mail from them, saying that they opened a case and have locked my funds, along with all alts. All the account locked.

So they are saying that they were not informed of the migration:

Ryan Hentz (Bittrex)

Oct 14, 13:00
Hi,
I'm opening a ticket to inform you that we have locked your account while we investigate a rollback of BTS transactions that happened after the BTS 2.0 rollout which Bittrex was not informed about. I will reply to this ticket when we have more information.
Thank you,

Ryan


So it seems some idiot (guess who) is going to pay with his money for nobody informing them. (Or they are lying)


EDIT: Further proof http://i.imgur.com/g5jZY95.png Bottom to the right of the image my deposit, transaction number, etc. Top to the left the DISABLED
« Last Edit: October 14, 2015, 09:25:33 pm by coiner »

Offline kslavik

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They are doing it to prevent significant loss of funds.
Do not worry if you send them your coins before the fork, they will figure this one out and unlock your funds.

They are at risk because somebody could of deposited worthless BTS1.0 coins to the exchange after the fork, sold them for BTC or some other alt and then run with those good coins, leaving the exchange liable for the loss.

They are in the process of investigation if something was done wrong, so they blocked your account just in case, until they figure out what is going on.

Offline bytemaster

Delegate Participation on the Official Chain dropped off of a cliff.   No exchange should have processed deposits with such low delegate participation. 
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Offline Ander

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Delegate Participation on the Official Chain dropped off of a cliff.   No exchange should have processed deposits with such low delegate participation.

I think bter did for a bit there.  lol.  (I didnt personally send them any bts 1.0, or even try to).
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Offline coiner

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Delegate Participation on the Official Chain dropped off of a cliff.   No exchange should have processed deposits with such low delegate participation.

Not sure i understand you. I sent the funds 4 Hours before the snapshot. I have been listening the Bitshares Telegram chat with frequent participation statistics. I think i can find what rate of participation was hourly.

Here it is BITSHARES TELEGRAM CHAT and FAV stating how at 15:02 GMT+1 there was a "blockchain_average_delegate_participation": "89.38 %",  -> http://i.imgur.com/WDW4TgH.png
That was at 9:02 AM, with FAV saying "Now it is dead". So there were not delegate participation problems at all when i sent the money 4 HOURS BEFORE THAN THAT

So does BITTREX have my money in their 0.9.x WALLET PRIVATE KEY even if they didn't migrate or whatever or they DON'T ??
« Last Edit: October 14, 2015, 10:08:46 pm by coiner »

Offline testz

Delegate Participation on the Official Chain dropped off of a cliff.   No exchange should have processed deposits with such low delegate participation.

Not sure i understand you. I sent the funds 4 Hours before the snapshot. I have been listening the Bitshares Telegram chat with frequent participation statistics. I think i can find what rate of participation was hourly.

Here it is BITSHARES TELEGRAM CHAT and FAV stating how at 15:02 GMT+1 there was a "blockchain_average_delegate_participation": "89.38 %",  -> http://i.imgur.com/WDW4TgH.png
That was at 9:02 AM, with FAV saying "Now it is dead". So there were not delegate participation problems at all when i sent the money 4 HOURS BEFORE THAN THAT

If you send 4 hours before - don't worry - your fund safe and your account will be unlocked after Bittrex did investigation.

Offline coiner

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Ok, now they state this:


Ryan Hentz    

Ryan Hentz (Bittrex)

Oct 14, 15:15
Hi,
Our records show Block # 3824826 as the block your coins were sent in and the fork block was 3823787, therefore these coins came in after fork.
Thank you,

Ryan


Which was the block of the snapshot?

Can somebody please verify this?
« Last Edit: October 14, 2015, 10:19:05 pm by coiner »

Offline coiner

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Anyone knows which was the block of the snapshot?

Was there any kind of fork 4 hours before the snapshot?

Thanks

Offline theoretical


The fork block was 3826176 at 2015-10-13T13:00:00.  All transactions before this block are honored in the BTS 2.0 genesis.

Block # 3824826 included a 200 BTS transaction to address BTSAXHvv3MD5UEmYxR24LNN2AkchZyBrqZFV.  The BTS 2.0 genesis includes:

Code: [Select]
    {
       "owner": "BTSAXHvv3MD5UEmYxR24LNN2AkchZyBrqZFV",
       "asset_symbol": "BTS",
       "amount": "20000000000"
    }

the owner of this address should be able to claim a balance of 200 BTS.
BTS- theoretical / PTS- PZxpdC8RqWsdU3pVJeobZY7JFKVPfNpy5z / BTC- 1NfGejohzoVGffAD1CnCRgo9vApjCU2viY / the delegate formerly known as drltc / Nothing said on these forums is intended to be legally binding / All opinions are my own unless otherwise noted / Take action due to my posts at your own risk

Offline coiner

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Thanks so much for confirming and your wonderful help. I really appreciate it. So at this point is proven that they received the coins 1350 blocks BEFORE the snapshot. So they have the coins on the Genesis Block in their own Wallet. IS BITTREX HONEST OR NOT?


« Last Edit: October 14, 2015, 11:05:58 pm by coiner »

Offline Bitshares222

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I have the same issue

Offline emailtooaj

Thanks so much for confirming and your wonderful help. I really appreciate it. So at this point is proven that they received the coins 1350 blocks BEFORE the snapshot. So they have the coins on the Genesis Block in their own Wallet. IS BITTREX HONEST OR NOT?
I guess we'll find out if they are?!
I've used Bittrex in the recent past and haven't had any issue with them,  nor have any reason to not trust them. In the same breath; I find it hard to believe that an exchange that has somewhat "high" BTS trading volume didn't get the 2.0 upgrade memo.  Just my 2bts
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Offline cube

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Thanks so much for confirming and your wonderful help. I really appreciate it. So at this point is proven that they received the coins 1350 blocks BEFORE the snapshot. So they have the coins on the Genesis Block in their own Wallet. IS BITTREX HONEST OR NOT?

Give them the benefit of doubt.  Let Bittrex know you have the official acknowledgement from a BTS dev that Block # 3824826 is confirmed to be the last BTS1 block to be included in BTS2 genesis. Point them to this thread as a prove.

I've used Bittrex in the recent past and haven't had any issue with them,  nor have any reason to not trust them.

 +5%

In the same breath; I find it hard to believe that an exchange that has somewhat "high" BTS trading volume didn't get the 2.0 upgrade memo.  Just my 2bts

Well.  There was no memo sent to any exchange.  They were expected to follow up with announcements in this forum. - https://bitsharestalk.org/index.php/topic,19042.msg244950.html#msg244950
« Last Edit: October 15, 2015, 03:18:31 pm by cube »
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Offline coiner

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still waiting for them to reopen the market so i can withdraw my bts

Offline richiela

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Hey folks,

First off, let me apologize for our wallet/market being down and the confusion this has caused.  Understand that we run 400+ wallets and 99.9% of the devs work with us for critical wallet updates, especially one that causes a hard fork like this.  We were told to monitor https://github.com/BitShares/bitshares/releases which we did, but never got any notice that the 2.0 snapshot date was finalized. We were still working and verifying tickets via http://bitsharesblocks.com which is still currently up and running.   

That said, what has happened, has happened. We obviously could have been more diligent ourselves.  Here's where we are currently:

* All funds pre-fork are perfectly safe.  There was some confusion on when the snapshot block was but we've got that sorted out. 
* We have our implementation ready to go but we need some help from the devs.  I've emailed what contacts I could but haven't heard back.  If anyone on the dev team could please contact us via our IRC or support channels, it'd be greatly appreciated.

Thanks,
[email protected]