BITTREX locked my account with my BTS (They were not informed of the Upgrade)

[xeroc]

Can somebody please contact her so we can end with this situation? Funds locked there since 14th. 49% losses being unable to trade or withdraw.

They are working on it .. I hat a chat with Riggie today .. I don't think he will run with your funds .. however .. someone of the BitShares community burnd him big time trading post snapshot BTS1 tokens on his platform!

[testz]

Can somebody please contact her so we can end with this situation? Funds locked there since 14th. 49% losses being unable to trade or withdraw.

Post at beginning of this page:
https://bitsharestalk.org/index.php/topic,19041.msg248091.html#msg248091

[coiner]

Can somebody please contact her so we can end with this situation? Funds locked there since 14th. 49% losses being unable to trade or withdraw.

[emailtooaj]

Hey folks,

First off, let me apologize for our wallet/market being down and the confusion this has caused.  Understand that we run 400+ wallets and 99.9% of the devs work with us for critical wallet updates, especially one that causes a hard fork like this.  We were told to monitor https://github.com/BitShares/bitshares/releases which we did, but never got any notice that the 2.0 snapshot date was finalized. We were still working and verifying tickets via http://bitsharesblocks.com which is still currently up and running.   

That said, what has happened, has happened. We obviously could have been more diligent ourselves.  Here's where we are currently:

* All funds pre-fork are perfectly safe.  There was some confusion on when the snapshot block was but we've got that sorted out. 
* We have our implementation ready to go but we need some help from the devs.  I've emailed what contacts I could but haven't heard back.  If anyone on the dev team could please contact us via our IRC or support channels, it'd be greatly appreciated.

Thanks,
richie@bittrex

Thanks for the update and good to hear things are up and running again!

[xeroc]

They just claimed their funds and are now working to integrate deposits/withdrawals ..

Give them some love since they still support BitShares2 even though some shareholders screwed them big time selling BTS1

[testz]

Hey folks,
...

Welcome on board  :)
If you monitor https://github.com/BitShares/bitshares/releases you should notice Fix hardfork code for October 13th message which was published at September 22. But you right happened what happened.

[cass]

Hey folks,

First off, let me apologize for our wallet/market being down and the confusion this has caused.  Understand that we run 400+ wallets and 99.9% of the devs work with us for critical wallet updates, especially one that causes a hard fork like this.  We were told to monitor https://github.com/BitShares/bitshares/releases which we did, but never got any notice that the 2.0 snapshot date was finalized. We were still working and verifying tickets via http://bitsharesblocks.com which is still currently up and running.   

That said, what has happened, has happened. We obviously could have been more diligent ourselves.  Here's where we are currently:

* All funds pre-fork are perfectly safe.  There was some confusion on when the snapshot block was but we've got that sorted out. 
* We have our implementation ready to go but we need some help from the devs.  I've emailed what contacts I could but haven't heard back.  If anyone on the dev team could please contact us via our IRC or support channels, it'd be greatly appreciated.

Thanks,
richie@bittrex

Welcome aboard Richiela!

[xeroc]

I just contacted you via IRC ..

[richiela]

Hey folks,

First off, let me apologize for our wallet/market being down and the confusion this has caused.  Understand that we run 400+ wallets and 99.9% of the devs work with us for critical wallet updates, especially one that causes a hard fork like this.  We were told to monitor https://github.com/BitShares/bitshares/releases which we did, but never got any notice that the 2.0 snapshot date was finalized. We were still working and verifying tickets via http://bitsharesblocks.com which is still currently up and running.   

That said, what has happened, has happened. We obviously could have been more diligent ourselves.  Here's where we are currently:

* All funds pre-fork are perfectly safe.  There was some confusion on when the snapshot block was but we've got that sorted out. 
* We have our implementation ready to go but we need some help from the devs.  I've emailed what contacts I could but haven't heard back.  If anyone on the dev team could please contact us via our IRC or support channels, it'd be greatly appreciated.

Thanks,
richie@bittrex

[coiner]

still waiting for them to reopen the market so i can withdraw my bts

[cube]

Thanks so much for confirming and your wonderful help. I really appreciate it. So at this point is proven that they received the coins 1350 blocks BEFORE the snapshot. So they have the coins on the Genesis Block in their own Wallet. IS BITTREX HONEST OR NOT?

Give them the benefit of doubt.  Let Bittrex know you have the official acknowledgement from a BTS dev that Block # 3824826 is confirmed to be the last BTS1 block to be included in BTS2 genesis. Point them to this thread as a prove.

I've used Bittrex in the recent past and haven't had any issue with them,  nor have any reason to not trust them.

+5%

In the same breath; I find it hard to believe that an exchange that has somewhat "high" BTS trading volume didn't get the 2.0 upgrade memo.  Just my 2bts

Well.  There was no memo sent to any exchange.  They were expected to follow up with announcements in this forum. - https://bitsharestalk.org/index.php/topic,19042.msg244950.html#msg244950

[emailtooaj]

Thanks so much for confirming and your wonderful help. I really appreciate it. So at this point is proven that they received the coins 1350 blocks BEFORE the snapshot. So they have the coins on the Genesis Block in their own Wallet. IS BITTREX HONEST OR NOT?

I guess we'll find out if they are?!
I've used Bittrex in the recent past and haven't had any issue with them,  nor have any reason to not trust them. In the same breath; I find it hard to believe that an exchange that has somewhat "high" BTS trading volume didn't get the 2.0 upgrade memo.  Just my 2bts

[Bitshares222]

I have the same issue

[coiner]

Thanks so much for confirming and your wonderful help. I really appreciate it. So at this point is proven that they received the coins 1350 blocks BEFORE the snapshot. So they have the coins on the Genesis Block in their own Wallet. IS BITTREX HONEST OR NOT?

[theoretical]

The fork block was 3826176 at 2015-10-13T13:00:00.  All transactions before this block are honored in the BTS 2.0 genesis.

Block # 3824826 included a 200 BTS transaction to address BTSAXHvv3MD5UEmYxR24LNN2AkchZyBrqZFV.  The BTS 2.0 genesis includes:

Code Select Expand


    {
       "owner": "BTSAXHvv3MD5UEmYxR24LNN2AkchZyBrqZFV",
       "asset_symbol": "BTS",
       "amount": "20000000000"
    }


the owner of this address should be able to claim a balance of 200 BTS.