Author Topic: [RESOLVED] Cannot import .json file from backed up wallet - [Mac version 0.2.3]  (Read 610 times)

0 Members and 1 Guest are viewing this topic.

Offline G1ng3rBr34dM4n

I've been having a problem with the BitSharesX (Mac version 0.2.1) wallet crashing every time I open it and get the following notification:



Has anyone else had an issue with this?
If I click "reopen" or if I click "Don't reopen", the same result is "An error occurred while trying to start."

..I've even re-installed the wallet twice and to no avail.  I did back up the .json file and still have control off all my private keys, so no worries there. 
« Last Edit: July 25, 2014, 02:35:47 pm by G1ng3rBr34dM4n »

Offline cryptfun

  • Newbie
  • *
  • Posts: 18
    • View Profile
Re: Wallet will not reopen - Mac version
« Reply #1 on: July 22, 2014, 05:49:37 am »
Same here.

Offline burnourdough

  • Newbie
  • *
  • Posts: 11
    • View Profile
Re: Wallet will not reopen - Mac version
« Reply #2 on: July 23, 2014, 09:23:25 pm »
Couldn't open mine in OSX 10.7.5 to begin with. Crashes instantly when you do.
« Last Edit: July 23, 2014, 09:25:49 pm by burnourdough »

Offline bytemaster

Re: Wallet will not reopen - Mac version
« Reply #3 on: July 23, 2014, 09:32:18 pm »
Ok, can we get a copy of the log files from ~/Library/Application Support/BitShares X/ ?

For the latest updates checkout my blog: http://bytemaster.bitshares.org
Anything said on these forums does not constitute an intent to create a legal obligation or contract between myself and anyone else.   These are merely my opinions and I reserve the right to change them at any time.

Offline burnourdough

  • Newbie
  • *
  • Posts: 11
    • View Profile
Re: Wallet will not reopen - Mac version
« Reply #4 on: July 24, 2014, 09:11:06 am »
Ok, can we get a copy of the log files from ~/Library/Application Support/BitShares X/ ?

Hey BM, there is no bitshares x folder. Would the apple error report help?

Offline G1ng3rBr34dM4n

Re: Wallet will not reopen - Mac version
« Reply #5 on: July 24, 2014, 11:17:48 am »
Ok, can we get a copy of the log files from ~/Library/Application Support/BitShares X/ ?

I was able to access the log folder, which logs do you need a copy of?  (blockchain, default, p2p, or rpc?)
What's your preferred method to send to you?

Thank you bytemaster
« Last Edit: July 25, 2014, 02:07:31 am by G1ng3rBr34dM4n »

Offline G1ng3rBr34dM4n

Re: Wallet will not reopen - Mac version
« Reply #6 on: July 24, 2014, 10:57:51 pm »
hmmm now with the same command I used before I'm getting:

Code: [Select]
20019 file_not_found: file not found
Filename to import from could not be found!

Mac version 0.2.3

Offline G1ng3rBr34dM4n

Re: Cannot import .json file from backed up wallet - [Mac version 0.2.3]
« Reply #7 on: July 25, 2014, 02:35:16 pm »
I was never able to import the .json file, but what I did figure out is that I could replace the new BitShares X folder with the former that I had saved in the folder:

~/Library/Application Support

If you run into this problem too, let me know!  I'd be happy to help try to walk you through it.

Offline optictopic

  • Jr. Member
  • **
  • Posts: 32
    • View Profile
I would like to a create new BitShares X wallet with a stronger password.  What is the best way to go about this?  Do I need to start from scratch and register a new name or can I keep the old name?

Offline G1ng3rBr34dM4n

I would like to a create new BitShares X wallet with a stronger password.  What is the best way to go about this?  Do I need to start from scratch and register a new name or can I keep the old name?

I could be wrong but try saving a copy of the BitShares X folder, uninstall and delete all the folders.  When you create a new wallet, make your password strong at that point.  Once you're able to open the wallet, go back and switch out the BitShares X folders, close the wallet and reopen it. 

Let me know if it works!


edit: Try in the console
Code: [Select]
wallet_change_passphrase then space, then enter your new passphrase and hit enter.
« Last Edit: July 25, 2014, 04:38:22 pm by G1ng3rBr34dM4n »

Offline DavefromPhilly

  • Jr. Member
  • **
  • Posts: 20
    • View Profile
Deleted this note as I figured it out and am possibly a "special"
« Last Edit: August 23, 2014, 12:41:56 am by DavefromPhilly »