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Offline evolvo


The installation is going fine, but when I try to open the client it immediately shuts down and crashes.  How can I get this to work?

Here is the event log (I in all honesty have ZERO idea what this means:

Log Name:      Application
Source:        Windows Error Reporting
Date:          7/22/2014 5:11:38 PM
Event ID:      1001
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      GatewayUser-PC
Description:
Fault bucket 385134685, type 17
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: BitSharesX.exe
P2: 0.0.0.0
P3: 53caf836
P4: ntdll.dll
P5: 6.1.7601.18247
P6: 521ea8e7
P7: c0000005
P8: 0007720c
P9:
P10:


Rechecking for solution: 0
Report Id: e4dbb3ad-11fd-11e4-b313-00262d4da740
Report Status: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-07-23T00:11:38.000000000Z" />
    <EventRecordID>493635</EventRecordID>
    <Channel>Application</Channel>
    <Computer>GatewayUser-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>385134685</Data>
    <Data>17</Data>
    <Data>APPCRASH</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>BitSharesX.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>53caf836</Data>
    <Data>ntdll.dll</Data>
    <Data>6.1.7601.18247</Data>
    <Data>521ea8e7</Data>
    <Data>c0000005</Data>
    <Data>0007720c</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>e4dbb3ad-11fd-11e4-b313-00262d4da740</Data>
    <Data>0</Data>
  </EventData>
</Event>
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Offline o3u

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Re: Can not get Windows client to open without crashing....need help!
« Reply #1 on: July 23, 2014, 01:02:38 AM »
The installation is going fine, but when I try to open the client it immediately shuts down and crashes.  How can I get this to work?

Here is the event log (I in all honesty have ZERO idea what this means:

Log Name:      Application
Source:        Windows Error Reporting
Date:          7/22/2014 5:11:38 PM
Event ID:      1001
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      GatewayUser-PC
Description:
Fault bucket 385134685, type 17
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: BitSharesX.exe
P2: 0.0.0.0
P3: 53caf836
P4: ntdll.dll
P5: 6.1.7601.18247
P6: 521ea8e7
P7: c0000005
P8: 0007720c
P9:
P10:


Rechecking for solution: 0
Report Id: e4dbb3ad-11fd-11e4-b313-00262d4da740
Report Status: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-07-23T00:11:38.000000000Z" />
    <EventRecordID>493635</EventRecordID>
    <Channel>Application</Channel>
    <Computer>GatewayUser-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>385134685</Data>
    <Data>17</Data>
    <Data>APPCRASH</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>BitSharesX.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>53caf836</Data>
    <Data>ntdll.dll</Data>
    <Data>6.1.7601.18247</Data>
    <Data>521ea8e7</Data>
    <Data>c0000005</Data>
    <Data>0007720c</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>e4dbb3ad-11fd-11e4-b313-00262d4da740</Data>
    <Data>0</Data>
  </EventData>
</Event>

i has the same problem,
splash screen shows then it gives me a "BitsharesX has stopped working"

edit: windows 8 here. 64 bit.
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Offline puppies

Re: Can not get Windows client to open without crashing....need help!
« Reply #2 on: July 23, 2014, 01:41:41 AM »
People smarter than me are already working on this.  In the mean time, have you tried these 4 things?

1.  Right click and run as administrator.

2.  Turn off anti virus.

3.  Create a new user account, and attempt to install/run it in that.

4.  Boot into safe mode with networking and attempt to run it.
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Offline vikram


Offline evolvo

Re: Can not get Windows client to open without crashing....need help!
« Reply #4 on: July 23, 2014, 06:45:31 AM »
still no luck getting it to open without crashing and I've tried all suggestions so far
Welcome To The Blockchain (The Bitcoin Song) - by Toby + Decap

https://www.youtube.com/watch?v=YbzNJr26H-4


Offline evolvo

Re: Can not get Windows client to open without crashing....need help!
« Reply #6 on: July 23, 2014, 09:23:01 PM »
hopefully they implement this fix into the client soon...it's quite annoying not being able to access one's own funds (especially after months and months of waiting)
Welcome To The Blockchain (The Bitcoin Song) - by Toby + Decap

https://www.youtube.com/watch?v=YbzNJr26H-4

Offline wesphily

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Re: Can not get Windows client to open without crashing....need help!
« Reply #7 on: July 23, 2014, 11:41:51 PM »
hopefully they implement this fix into the client soon...it's quite annoying not being able to access one's own funds (especially after months and months of waiting)

agreed.

Offline bytemaster

Re: Can not get Windows client to open without crashing....need help!
« Reply #8 on: July 24, 2014, 01:13:30 AM »
This may be fixed in this release:

https://bitsharestalk.org/index.php?topic=6116.msg81695#msg81695

Binaries / GUI will probably be released after feedback from the delegates.
For the latest updates checkout my blog: http://bytemaster.bitshares.org
Anything said on these forums does not constitute an intent to create a legal obligation or contract between myself and anyone else.   These are merely my opinions and I reserve the right to change them at any time.

Offline evolvo

Re: Can not get Windows client to open without crashing....need help!
« Reply #9 on: July 24, 2014, 05:54:23 AM »
This may be fixed in this release:

https://bitsharestalk.org/index.php?topic=6116.msg81695#msg81695

Binaries / GUI will probably be released after feedback from the delegates.

guess what...just downloaded the 2.2  version.....and........still crashed.....groan
Welcome To The Blockchain (The Bitcoin Song) - by Toby + Decap

https://www.youtube.com/watch?v=YbzNJr26H-4

Offline DACAttack

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Re: Can not get Windows client to open without crashing....need help!
« Reply #10 on: July 24, 2014, 11:46:24 AM »
hopefully they implement this fix into the client soon...it's quite annoying not being able to access one's own funds (especially after months and months of waiting)

+1

Offline Empirical1

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Re: Can not get Windows client to open without crashing....need help!
« Reply #11 on: July 24, 2014, 01:47:18 PM »
This may be fixed in this release:

https://bitsharestalk.org/index.php?topic=6116.msg81695#msg81695

Binaries / GUI will probably be released after feedback from the delegates.

guess what...just downloaded the 2.2  version.....and........still crashed.....groan

Yeah me too, that was disappointing.

The first time it was saying the problem name was 'BEX' now it's saying APPCRASH.

Ggozzo

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Re: Can not get Windows client to open without crashing....need help!
« Reply #12 on: July 24, 2014, 03:08:12 PM »
This may be fixed in this release:

https://bitsharestalk.org/index.php?topic=6116.msg81695#msg81695

Binaries / GUI will probably be released after feedback from the delegates.

guess what...just downloaded the 2.2  version.....and........still crashed.....groan

Yeah me too, that was disappointing.

The first time it was saying the problem name was 'BEX' now it's saying APPCRASH.

Same here on my home computer. Works fine on a VPS though.

Offline bytemaster

Re: Can not get Windows client to open without crashing....need help!
« Reply #13 on: July 24, 2014, 03:11:11 PM »
What is the nature of the latest crash?
For the latest updates checkout my blog: http://bytemaster.bitshares.org
Anything said on these forums does not constitute an intent to create a legal obligation or contract between myself and anyone else.   These are merely my opinions and I reserve the right to change them at any time.

Offline Empirical1

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Re: Can not get Windows client to open without crashing....need help!
« Reply #14 on: July 24, 2014, 03:20:16 PM »
What is the nature of the latest crash?

This is probably not the answer your asking for but when you try open it, the splash/main screen appears up for a few seconds then crashes/says it has stopped working.

 

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