Author [EN] [ZH] [ES] [PT] [IT] [DE] [FR] [NL] [TR] [SR] [AR] [RU] [EN] [ZH] [ES] [PT] [IT] [DE] [FR] [NL] [TR] [SR] [AR] [RU] [EN] [ZH] [ES] [PT] [IT] [DE] [FR] [NL] [TR] [SR] [AR] [RU] Topic: Problem with http://www.btc38.com/  (Read 5733 times)

0 Members and 1 Guest are viewing this topic.

Offline Terens

  • Jr. Member
  • **
  • Posts: 23
    • View Profile
Problem with http://www.btc38.com/
« on: November 16, 2013, 05:06:13 AM »

Hi I used btc38.com to sell some PTS yesterday and withdraw BTC before it went down but BTC never arrived.
Now I need someone to contact customer service on the site as I dont understand chinese to see why BTC did not arrive.
My nickname on site is qqptsqq
You will be rewarded for helping.
This is the transaction that did not arrive.
40717   btc提款订单   0.274107   2013-11-15 14:09:53   已到账   0.271366

Offline lib

  • Sr. Member
  • ****
  • Posts: 243
  • liberty
    • View Profile
Re: Problem with http://www.btc38.com/
« Reply #1 on: November 16, 2013, 05:13:12 AM »
Did you set your BTC withdraw address or not?
Forum Donation: PforumPLfVQXTi4QpQqKwoChXHkoHcxGuA
Personal Address: PakhuBkqTu4oTHJ4ZffvzVwCGCMfuqazgm

Offline lib

  • Sr. Member
  • ****
  • Posts: 243
  • liberty
    • View Profile
Re: Problem with http://www.btc38.com/
« Reply #2 on: November 16, 2013, 05:14:31 AM »
Hi I used btc38.com to sell some PTS yesterday and withdraw BTC before it went down but BTC never arrived.
Now I need someone to contact customer service on the site as I dont understand chinese to see why BTC did not arrive.
My nickname on site is qqptsqq
You will be rewarded for helping.
This is the transaction that did not arrive.
40717   btc提款订单   0.274107   2013-11-15 14:09:53   已到账   0.271366


“已到账” — This means the btc38.com has already sent your the btc.
Forum Donation: PforumPLfVQXTi4QpQqKwoChXHkoHcxGuA
Personal Address: PakhuBkqTu4oTHJ4ZffvzVwCGCMfuqazgm

Offline Terens

  • Jr. Member
  • **
  • Posts: 23
    • View Profile
Re: Problem with http://www.btc38.com/
« Reply #3 on: November 16, 2013, 05:18:39 AM »
Yes i did. It worked 3 times before but not forth time as site went down and transaction did not go through.
Yes it says that transaction went through but I did not receive BTC.

Offline lib

  • Sr. Member
  • ****
  • Posts: 243
  • liberty
    • View Profile
Re: Problem with http://www.btc38.com/
« Reply #4 on: November 16, 2013, 05:22:36 AM »
OK. If you need, I can make a phone call to the customer service for you and check whether there was something wrong.
Forum Donation: PforumPLfVQXTi4QpQqKwoChXHkoHcxGuA
Personal Address: PakhuBkqTu4oTHJ4ZffvzVwCGCMfuqazgm

Offline lib

  • Sr. Member
  • ****
  • Posts: 243
  • liberty
    • View Profile
Re: Problem with http://www.btc38.com/
« Reply #5 on: November 16, 2013, 05:33:08 AM »
here is screenshoot from btc38 site http://i.imgur.com/lFi4NP9.png
and link to my address
https://blockchain.info/address/15qFBVB2gjMfqefuQsob15U82iYjghVqoe

That would be great lib. You will be rewarded.

From the screen shot, there were two withdraws. Serial number 40683 and 40717.

You mean you already received the BTC of 40683 and the 40717 didn't? Just in case the customer service ask me about this.
Forum Donation: PforumPLfVQXTi4QpQqKwoChXHkoHcxGuA
Personal Address: PakhuBkqTu4oTHJ4ZffvzVwCGCMfuqazgm

Offline Terens

  • Jr. Member
  • **
  • Posts: 23
    • View Profile
Re: Problem with http://www.btc38.com/
« Reply #6 on: November 16, 2013, 05:35:36 AM »
Yes only 40717 did not go through.

Offline lib

  • Sr. Member
  • ****
  • Posts: 243
  • liberty
    • View Profile
Re: Problem with http://www.btc38.com/
« Reply #7 on: November 16, 2013, 05:49:42 AM »
Hi I used btc38.com to sell some PTS yesterday and withdraw BTC before it went down but BTC never arrived.
Now I need someone to contact customer service on the site as I dont understand chinese to see why BTC did not arrive.
My nickname on site is qqptsqq
You will be rewarded for helping.
This is the transaction that did not arrive.
40717   btc提款订单   0.274107   2013-11-15 14:09:53   已到账   0.271366

Hi Terens, they said the ID number is also needed for they to check the status.
I am sure you can find your ID number in the top right corner near your website name. Can you give me that please? maybe in the PM.
Forum Donation: PforumPLfVQXTi4QpQqKwoChXHkoHcxGuA
Personal Address: PakhuBkqTu4oTHJ4ZffvzVwCGCMfuqazgm

Offline Terens

  • Jr. Member
  • **
  • Posts: 23
    • View Profile
Re: Problem with http://www.btc38.com/
« Reply #8 on: November 16, 2013, 05:54:22 AM »
Sent you ID number through PM.

Offline lib

  • Sr. Member
  • ****
  • Posts: 243
  • liberty
    • View Profile
Re: Problem with http://www.btc38.com/
« Reply #9 on: November 16, 2013, 05:58:36 AM »
Sent you ID number through PM.

Got it. Wait for a while.

ps: btc38.com is up now and the speed is a little better then before ;D
Forum Donation: PforumPLfVQXTi4QpQqKwoChXHkoHcxGuA
Personal Address: PakhuBkqTu4oTHJ4ZffvzVwCGCMfuqazgm

Offline lib

  • Sr. Member
  • ****
  • Posts: 243
  • liberty
    • View Profile
Re: Problem with http://www.btc38.com/
« Reply #10 on: November 16, 2013, 06:04:18 AM »
Hi I used btc38.com to sell some PTS yesterday and withdraw BTC before it went down but BTC never arrived.
Now I need someone to contact customer service on the site as I dont understand chinese to see why BTC did not arrive.
My nickname on site is qqptsqq
You will be rewarded for helping.
This is the transaction that did not arrive.
40717   btc提款订单   0.274107   2013-11-15 14:09:53   已到账   0.271366

Done. They check the status and said would send you the BTC ASAP. And ask me to say sorry for the mistake of the website.
I guess you can receive your BTC in few minutes :)
Forum Donation: PforumPLfVQXTi4QpQqKwoChXHkoHcxGuA
Personal Address: PakhuBkqTu4oTHJ4ZffvzVwCGCMfuqazgm

Offline Terens

  • Jr. Member
  • **
  • Posts: 23
    • View Profile
Re: Problem with http://www.btc38.com/
« Reply #11 on: November 16, 2013, 06:11:20 AM »
I have received BTC.
Thank for your help lib. Really appreciate it.
Post your BTC address for reward.

Offline lib

  • Sr. Member
  • ****
  • Posts: 243
  • liberty
    • View Profile
Re: Problem with http://www.btc38.com/
« Reply #12 on: November 16, 2013, 06:15:57 AM »
I have received BTC.
Thank for your help lib. Really appreciate it.
Post your BTC address for reward.

Thanks. Just help.
But if you like, you can send the reward to someone who may need it. :D
Forum Donation: PforumPLfVQXTi4QpQqKwoChXHkoHcxGuA
Personal Address: PakhuBkqTu4oTHJ4ZffvzVwCGCMfuqazgm

Offline Terens

  • Jr. Member
  • **
  • Posts: 23
    • View Profile
Re: Problem with http://www.btc38.com/
« Reply #13 on: November 16, 2013, 07:04:48 AM »
Having problem again.
42009   btc提款订单   0.030846   2013-11-16 14:25:05   已到账   0.030538
Anyone else having problems withdrawing from the site or am I only one unlucky.

Offline lib

  • Sr. Member
  • ****
  • Posts: 243
  • liberty
    • View Profile
Re: Problem with http://www.btc38.com/
« Reply #14 on: November 16, 2013, 07:31:07 AM »
Having problem again.
42009   btc提款订单   0.030846   2013-11-16 14:25:05   已到账   0.030538
Anyone else having problems withdrawing from the site or am I only one unlucky.

Aha, bad luck. Need anther call?
Forum Donation: PforumPLfVQXTi4QpQqKwoChXHkoHcxGuA
Personal Address: PakhuBkqTu4oTHJ4ZffvzVwCGCMfuqazgm

 

Google+