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Offline panda23

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Withdrawal help needed from poloniex
« on: August 25, 2014, 09:50:26 PM »

Hi, I've just synced and registered my wallet and received 1BTSX from testzcrypto on this forum, however when I try to withdraw my BTSX from Poloniex a message appears 'Invalid Payment ID'.
Could anyone help or explain what I could be doing wrong?
OR how can I withdraw BTSX from any Exchange?

Offline soniq

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Re: Withdrawal help needed from poloniex
« Reply #1 on: August 25, 2014, 09:55:25 PM »
use your registered BTSX name to withdraw, not your BTSX address
Pr7V9GUm59dtKWXG6RJSymPsyCaCKWwNEj
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Bitshares btsx:soniq

Offline Troglodactyl

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Re: Withdrawal help needed from poloniex
« Reply #2 on: August 25, 2014, 10:18:09 PM »
Are you using the memo field?  I got that error once and tried again without a memo and it worked, but I'm not confident if their memo handling is buggy or if the problem was something else and that was a coincidence.  If it works without the memo let me know, we should report the issue to them.

Offline panda23

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Re: Withdrawal help needed from poloniex
« Reply #3 on: August 25, 2014, 10:28:03 PM »
Thank you Soniq, yes I was using my BTSX name.
Thank you Troglodactyl, that worked. Yes I was using a memo first, then tried without the memo, I had a withdrawal confirmation email from Poloniex, however I still haven't received my BTSX into my wallet....

Offline panda23

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Re: Withdrawal help needed from poloniex
« Reply #4 on: August 26, 2014, 10:17:25 AM »
It took two hours to withdraw from Poloniex last night!!  :-\ Maybe I'l try BTER next time.

 

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