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Topics - stupid_american

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Technical Support / Please help me recover my AGS

« on: February 09, 2015, 06:00:04 pm »

Hi. I am a Mac user. I had the Bitshares wallet installed. v0.4._

I had purchased AGS and then imported my private keys (i.e. the ones I used to purchases AGS) into that. So, I had a BTS balance in that wallet.

I tried to update the wallet to v0.6.0 from the update option within the wallet, but it wouldn't work. So, I exported my .json file and deleted the wallet. I still have the files, though, since I never emptied the Trash folder.

I then downloaded v0.6.0 and tried to import the .json. It asks me for my pass phrase, which I didn't know I even had. I just have my acct. name, my password, and the .json from the old wallet.

I keep failing the passphrase question. So now, I have the new wallet but with no BTS/AGS. Any suggestions?

Technical Support / How do we claim AGS?

« on: March 26, 2014, 07:47:16 am »

Hi, on Feb. 28th, I sent PTS from the BitShares-PTS.app and also sent BTC from Electrum.

I have the records of addresses/amounts on my Electrum history, so no problem there.

However, Bitshares-PTS.app isn't opening for me, so I don't know how I'll retrieve the necessary info to claim my AGS.
When I try to open that app, I get this message: "Bitshares-PTS quit unexpectedly. Click Reopen to open the application again. This report will be sent to Apple automatically."

Also, is the new wallet for claiming the AGS available yet? Thanks!

Technical Support / Converting PTS to AGS

« on: February 28, 2014, 04:44:42 am »

I now have my PTS out of the exchange, so that's good. And I still have some BTC in the exchange. What would be the best way to convert the PTS and BTC into AGS? I have the Bitshares AGS wallet, and that's the only wallet I have. Also, I can't use a credit card for AGS, can I? Thanks.

BitShares AGS / If the company is VC-backed, why do these exist?

« on: February 28, 2014, 03:05:32 am »

Just curious.

Technical Support / Is there a guide to getting the PTS into the wallet?

« on: February 27, 2014, 07:50:31 pm »

Hi, I just recently got started w/ Bitcoin and have never had a wallet. I have some PTS on cryptsy and read that I should take it out by the 28th? What should I do? Which wallet should I use? I'm OS X user. Thanks!