I'm sorry if I sound impatient, but I did not receive any answer from openledger support yet (after 4 days).
A message like: "We received your support-request and will take care of it. Please be patient.", would make things much more relaxed.

Hi there,

I have a problem with a deposit of 50 SBDs through the openledger gateway. The SBDs did not arrive in my bitshares wallet since 2 days.
I also contacted the opensupport@blocktrades support, as being mentioned inside the app.

A nice guy named Dan told me, that blocktrades-support is not responsible anymore and that a guy named Serge from openledger handles it now.
He also forwarded my mail to him, but I'm still waiting for any response since then.

You can find the details of the transaction in my steemit post, that I wrote about it.

Any help would be greatly appreciated.

Thanks in advance,
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Thanks all for your replies.

I opened a support ticket at poloniex and will see, how this turns out.

As I sent it to poloniexwallet, I guess there might be a chance.

Hope dies last.

Thanks for your reply.

I admit, that I misunderstood the meaning of "transfer" and "withdraw" that time. But the message in the bitshares app was very misleading.

Looking at the poloniexwallet account you can see, that I'm not the first one, that made this mistake.
I opened a support ticket at poloniex and hopefully they send it back to me.

QuoteNo pain, no gain.

True saying,
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Hi there,

I was trying to withdraw some OPEN.SBD from the bitshares app to my poloniex account.
When I entered the poloniex wallet as the receiving address, I got a message telling me, that this is not the real poloniex account and I should use poloniexwallet instead.
So I sent the SBD to poloniexwallet account, where they arrived, but they did not forward it to my poloniex account, although I chose the right memo.

Anything I can do about it?
Any help would be greatly appreciated.

Thanks in advance,
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