Back up, and we've added Ether to our list of coins!

https://metaexchange.info/markets/ETH/BTC

Metaexchange site and daemons will be down for about 1H for an upgrade.

The following markets are currently experiencing issues:

bitUSD/BTC
bitSILVER/BTC
bitGOLD/BTC

Please avoid using them until @riverhead confirms fully operational. Sorry for the downtime.

Quote from: monsterer on August 12, 2015, 08:07:21 AM

Quote from: EstefanTT on August 12, 2015, 01:10:40 AM
Thanks guys.

The refund transaction ends up to another account on Poloniex.

They ask me for a "proof" that it's not a transfer I did voluntarily to this person.

Well, I'm not sure what kind of prove they want. I sent them a snapshot of my withdraw on Poloniex to metaexchange, both links of the incoming transaction transaction to metaexchange and the refunding one on the blockchain.

I hope it will be enough.

Both the incoming and the outgoing transaction links should be enough for them to confirm what happened. Let us know if you have further problems :)

The problem seem to be solved. Poloniex sent me a mail, the person who received my refund agree to give it back and they will send it to me.

The Blockchain transaction was proof enough.

Sorry for the troubles and thank you again for the help  ;)

BTS/BTC is down right now because the wallet got stuck on a fork. All transactions will process once the chain resyncs - sorry about the delay :)

Quote from: EstefanTT on August 12, 2015, 01:10:40 AM
Thanks guys.

The refund transaction ends up to another account on Poloniex.

They ask me for a "proof" that it's not a transfer I did voluntarily to this person.

Well, I'm not sure what kind of prove they want. I sent them a snapshot of my withdraw on Poloniex to metaexchange, both links of the incoming transaction transaction to metaexchange and the refunding one on the blockchain.

I hope it will be enough.

Both the incoming and the outgoing transaction links should be enough for them to confirm what happened. Let us know if you have further problems :)

Thanks guys.

The refund transaction ends up to another account on Poloniex.

They ask me for a "proof" that it's not a transfer I did voluntarily to this person.

Well, I'm not sure what kind of prove they want. I sent them a snapshot of my withdraw on Poloniex to metaexchange, both links of the incoming transaction transaction to metaexchange and the refunding one on the blockchain.

I hope it will be enough.

I sorted it, no need ;)

Quote from: EstefanTT on August 11, 2015, 01:17:31 AM
Hi,

I tried metaexchange to buy some BitUSD. I probably did something wrong because I never receive the BitUSD.

I wanted 0.89 BTC in BitUSD. I followed the steps and sent 0.89 BTC at the address metaexchange gave me.

(199UtRAfjtpRcbpZDcse9tK8PNvzfmBHaD)

It's been 4 hours and I still don't have them. I checked my wallet and I haven't been refunded either.

Here are the links provided by metaexchange to check the transaction (0.89 BTC) in the blockchain :

https://blockchain.info/tx/51d770b0ed587784a7f03a6b4a4100ef35323f682007f018658df4f97539a740
https://blockchain.info/tx/235e8dd3182e749d0a7f92b1dfd58c39888b8b3509e4e7370e02d817a401cc0c

A little help would be fantastic.

riverhead will look into it!

thanks for using metaexchange

Hi,

I tried metaexchange to buy some BitUSD. I probably did something wrong because I never receive the BitUSD.

I wanted 0.89 BTC in BitUSD. I followed the steps and sent 0.89 BTC at the address metaexchange gave me.

(199UtRAfjtpRcbpZDcse9tK8PNvzfmBHaD)

It's been 4 hours and I still don't have them. I checked my wallet and I haven't been refunded either.

Here are the links provided by metaexchange to check the transaction (0.89 BTC) in the blockchain :

https://blockchain.info/tx/51d770b0ed587784a7f03a6b4a4100ef35323f682007f018658df4f97539a740
https://blockchain.info/tx/235e8dd3182e749d0a7f92b1dfd58c39888b8b3509e4e7370e02d817a401cc0c

A little help would be fantastic.

False alarm. Everything is business as usual. :)

If you want to use BTS, NXT markets on metaexchange - pls, wait! Monsterer is away and can fix it tomorrow.

Something got out of sync. The bot will not make your transaction. It should send you the transaction back. otherwise you have to wait
until paul is back.

Sry, for the inconvience

Quote from: funnybear on August 09, 2015, 03:31:00 PM

Quote from: Shentist on August 09, 2015, 12:43:28 PM
You are right . my own transaction has the same Problem . i hope Monsterer can fix it as soon as possible . we need a little bit time . sorry for the inconveniece

Hi Shentist,
I just received a refund from the system. Thanks for escalating this problem to the devs.

thanks for the information!

At the moment the system is handling the problem on his own - something got wrong, so send it back!

Thanks for using metaexchange!

Quote from: Shentist on August 09, 2015, 12:43:28 PM
You are right . my own transaction has the same Problem . i hope Monsterer can fix it as soon as possible . we need a little bit time . sorry for the inconveniece

Hi Shentist,
I just received a refund from the system. Thanks for escalating this problem to the devs.

You are right . my own transaction has the same Problem . i hope Monsterer can fix it as soon as possible . we need a little bit time . sorry for the inconveniece