losing 2FA access / lost phone on poloniex

Started by mikeytea, October 23, 2015, 05:54:52 PM

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tbone

Quote from: mikeytea on October 23, 2015, 11:39:11 PM
still waiting... how long does it take for them to get to a support ticket? can someone ask in poloniex trollbox for me please? i can't bc i can't login in :( thanks

You don't need someone to ask in the trollbox for you.  You can just create another account to log in and ask for yourself.

mikeytea

still waiting... how long does it take for them to get to a support ticket? can someone ask in poloniex trollbox for me please? i can't bc i can't login in :( thanks

fav

I'm sure there is a way...

however, it's best to either make a backup of the 2fa code or use Authy if you're not too paranoid :)
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mikeytea

have anyone lost their 2FA access on poloniex? hope there is a way to rest and restore access... i have already submitted a support ticket...