He should try adding some nodes. Go to Help->Debug->Console and type

addnode 108.61.140.218 add
addnode 68.64.168.238 add
addnode 97.121.54.15 add
addnode 24.11.222.11 add
addnode 31.19.188.145 add

  like this

Some more detailed info about the problem, or maybe a screenshot, would be great...

some China friends tell me that Wallet display data corruption, need to synchronize.