Use https://bitshares.org/download/ or Chrome to import your backup. New Firefox  is broken.

I was able to download a back-up file but it wouldn't take the password. Isn't there a "help" button that will help you?

How can I log in when there is no place to log out in the first place. When I open up bit shares it goes right to my account. Is there a general log in page?

.. or recover your account from a backup

login

I've sent funds before but now I can't send.  It says "not your account". What can I do to fix?