Hi,
I have a problem with an older order which, on my fault, did not execute. This happened on 11 September 2015.
I tried to sell 23.4 ETH but when i sent the ETH to metaexchange i did not fill in the deposit data.
Here is the tx id for the sent ETH:
https://etherchain.org/tx/0xcca62193f5fe5c0e2ece1a7bc82b6cc72014bf4fbf79569c392a52052e9872f0The BTC address for the order was
1H9e6k3gGSZzsRmgLANoQqJ1KmoPZocSdT
My biggest problem of all is that i no longer have control over the address from which i sent the ETH as it was from ethereumwallet.org which around 22 September 2015 scammed everyone who had ETH in their online wallets. Luckily for me, i did not lose it to them.
I found that i filled a support ticket(#27 is the number of the support ticket) on the same day that i did the failed transfer but only got a generic reply that my ticket was received, and no other answer from that moment.
Is there any chance you could help me on this one?
Thanks in advance
LATER EDIT:
I also added another support ticket last night, number 163
FINAL EDIT:
Problem has been solved today by support (awesome Paul)