Author Topic: where is my coin? Deposit and withdrawal missing  (Read 5970 times)

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Offline henscyber

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Hi everybody!

( if you are develover i can share my password + recovery key and see my trx history)

i have problem

# i buy 9,970 BTS from metaexchange my addres BTS8YJYANx5qCq7kBuPU1HZph46hz2GmZgkQEjRjMfL3WMwYRXF8j
Block 3638677
TRX ID b0290919e378dffb85d2ddc0b15d842dd6ec75ff



i received balance, but deposit log is (block  #3638677 )
From                          to         Amount                                    Fee
UNKNOWN               self      3,472.94139 BTS                   0.00 BTS                       21/9/2015 04.40.10
UNKNOWN               self      6,497.15861 BTS
UNKNOWN               self      9,970.00 BTS


# I deposit to poloniex wallet 9.969
TRX ID 58d9102ef6c4d8a3315e62159c81cc5713e944d4
Block 3638689

But poliniex say, they not received my coin...i'm waiting 24 hours

so where is my coin?

i have question?

1. If deposit from metaexchange UNKNOWN, why deposit still add to my account?

2. If UNKNOWN trx is failure network, why i can withdrawal to poloniex?

3. Metaexchange say trx succes, and poloniex say not receive my coin? so where is missing coin?

4. OK example deposit from metaexchange failure. my withdrawal to poloniex also failure?

5. Or my wallet online problem?

6. Same this problem?
Quote
Regenerate account transaction details
If you have lost a transaction on the market and see an UNKOWN recepient or memo in you transaction history you may want to try the following:
wallet_recover_titan_deposit_info TXID
with TXID beeing the transaction id (prefix) of that particular (UNKOWN) transaction. A blockchain rescan is not necessary.



i'm sorry for opened this topic, i hope this community help my problem



Update from Poloniex
"
Quote
Something is amiss here. According to your wallet's transaction history, there is no deposit to fund the last transaction. If you add everything up (copied below), you'll get about -9970. It is probably an invalid transaction, though I'm not sure how it got on the blockchain.
There is nothing more I can do to assist you with this right now; I suggest you contact the BTS developers and ask them how your account got into an inconsistent state like this."




Quote
i hope my coin not lost :'( :'(
If you are still missing funds proceed as follows:
Stay calm, the blockhain never losses anything
Make sure your have a backup of your backup
Contact the community at the bitsharestalk forum
« Last Edit: September 23, 2015, 01:47:45 am by henscyber »