Author Topic: BTS send button gray out problem  (Read 315 times)

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Offline nukeshoot

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BTS send button gray out problem
« on: February 27, 2019, 05:24:22 am »
I restored my wallet from a brainkey and tried to send bts to another bitshares account. Then I found my local client bts send button is gray out even I filled in the send form correctly. I don't see any error message except this send button issue.
What is the possibility of this problem?

Thanks

Offline sschiessl

Re: BTS send button gray out problem
« Reply #1 on: February 27, 2019, 06:32:52 am »
Is the wallet unlocked when you try to send?
Are any errors showing (small red text somewhere)?

You may come to @btswallethelp in telegram to provide more details

Offline nukeshoot

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Re: BTS send button gray out problem
« Reply #2 on: February 27, 2019, 08:07:31 am »
I can see unlocked icon on the upper right corner and there are no red error texts.
It's been a long time to send bts from this wallet so something might happened to this wallet.
I also try telegram support.

Thanks