Author Topic: memo issue?  (Read 2661 times)

0 Members and 1 Guest are viewing this topic.

Offline bytemaster

Can you update subject to say resolved


Sent from my iPhone using Tapatalk
For the latest updates checkout my blog: http://bytemaster.bitshares.org
Anything said on these forums does not constitute an intent to create a legal obligation or contract between myself and anyone else.   These are merely my opinions and I reserve the right to change them at any time.

Offline levent

  • Newbie
  • *
  • Posts: 12
    • View Profile
Thank you for answers
the problem was solved  :D

Offline xeroc

  • Board Moderator
  • Hero Member
  • *****
  • Posts: 12922
  • ChainSquad GmbH
    • View Profile
    • ChainSquad GmbH
  • BitShares: xeroc
  • GitHub: xeroc
Bter has nothing to do with poloniexwallet ... contact poloniex about this!!

Offline levent

  • Newbie
  • *
  • Posts: 12
    • View Profile

sent:

poloniexwallet poloniexwallet 1fa8d5c4094cfbffd28f96d6a8b41e9ca4a2b83c
10705.8128   2014/08/19 04:25:12

ID: 540344
Account name: poloniexwallet

memo: poloniexwallet

BUT there is no BTSX in my poloniexwallet account, it's not passed.

It seems BTSX has been sent in my bter.com account, but there is no BTSX in my account. Where is my money?  ???

Offline xeroc

  • Board Moderator
  • Hero Member
  • *****
  • Posts: 12922
  • ChainSquad GmbH
    • View Profile
    • ChainSquad GmbH
  • BitShares: xeroc
  • GitHub: xeroc
the "poloniexwallet" account is owned by poloniex ... so you better contact poloniex and NOT BTER.COM!

Offline Empirical1

  • Hero Member
  • *****
  • Posts: 884
    • View Profile
Did you send it to the right BTSX poloniex account name but you just got the memo wrong?

(If you sent it to the right account name but just got the memo wrong then surely poloniex has it, it's just  a hassle for them to find it and link it to your account, but they can do it.)
« Last Edit: August 19, 2014, 05:13:10 pm by Empirical1 »

Offline levent

  • Newbie
  • *
  • Posts: 12
    • View Profile
I've sent BTSX from my https://bter.com/ account to my BTSX poloniex.com account.

But I wrote memo wrong.



“poloniexwallet poloniexwallet 1fa8d5c4094cfbffd28f96d6a8b41e9ca4a2b83c 10705.8128 2014/08/19 04:25:12”




Where the money goes since I wrote memo wrong?

https://bter.com/ says "we can't undo the process"

What should I do?