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Offline vegolino

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No balance no transactions after updated to 0.4.23.dmg
« on: October 29, 2014, 12:15:43 PM »

My balance and transactions have disappeared after installation. If anybody know how to fix it I would be very grateful  :)

Offline Frodo

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Re: No balance no transactions after updated to 0.4.23.dmg
« Reply #1 on: October 29, 2014, 12:26:00 PM »
I experienced something similar for v0.4.23 under Linux.
Balance is 0, and there are some strange transactions.

Code: [Select]
>> wallet_account_transaction_history frodo99 BTSX 0 559676

TIMESTAMP           BLOCK     FROM                TO                  AMOUNT                  MEMO                                        BALANCE                 FEE                 ID     
==============================================================================================================================================================================================
2014-09-23T10:14:02 559676    frodo99             SHORT-78ccb4b2      40.00000 BTSX           short USD @ 0.025 USD / BTSX                -0.10000 BTSX           0.10000 BTSX        360f6710
2014-09-23T11:02:00 559946    SHORT-78ccb4b2      frodo99             39.90000 BTSX           cancel SHORT-78ccb4b2                       39.80000 BTSX           0.10000 BTSX        0f9d4618
2014-09-28T09:41:40 602233    frodo99             UNKNOWN             200.00000 BTSX                                                      39.70000 BTSX           0.10000 BTSX        268266ae
2014-10-05T15:27:30 664268    SHORT-78ccb4b2      UNKNOWN             3.75563 BTSX                                                        39.70000 BTSX           0.00000 BTSX        39586b0b

Already tried importing a backup and rescanning.

Offline xeroc

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Re: No balance no transactions after updated to 0.4.23.dmg
« Reply #2 on: October 29, 2014, 12:28:03 PM »
As long as you have a backup of your wallet your funds will be safe!!

you get any error messages?
have you tried turning it of and on again? (kidding)
have you tried recovering from the backup? Though this step should really not be required :(
can you go to the console and type "wallet_account_transaction_history" or "balance" .. do you see anything there?
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Offline xeroc

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Re: No balance no transactions after updated to 0.4.23.dmg
« Reply #3 on: October 29, 2014, 12:29:02 PM »
http://wiki.bitshares.org/index.php/RecoveringFunds

in console:
- wallet_regenerate_keys ACCOUNT-NAME 1000
- rescan

wait10 minutes or so
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Offline Frodo

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Re: No balance no transactions after updated to 0.4.23.dmg
« Reply #4 on: October 29, 2014, 12:39:30 PM »
http://wiki.bitshares.org/index.php/RecoveringFunds

in console:
- wallet_regenerate_keys ACCOUNT-NAME 1000
- rescan

wait10 minutes or so


Worked for me, thank you!
Still wondering though what these transactions to unknown were.

Offline vegolino

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Re: No balance no transactions after updated to 0.4.23.dmg
« Reply #5 on: October 29, 2014, 12:46:52 PM »
when I type rescan I get this:     rescan [first_block_number] [num_blocks] [fast_scan]

Can you please advise me what do I need to input in this part:      [first_block_number] [num_blocks] [fast_scan]

Thanks  :)

Offline xeroc

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Re: No balance no transactions after updated to 0.4.23.dmg
« Reply #6 on: October 29, 2014, 12:47:42 PM »
http://wiki.bitshares.org/index.php/RecoveringFunds

in console:
- wallet_regenerate_keys ACCOUNT-NAME 1000
- rescan

wait10 minutes or so


Worked for me, thank you!
Still wondering though what these transactions to unknown were.

either transactions to someone or market transactions (bid,ask,short,...) ..
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Offline xeroc

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Re: No balance no transactions after updated to 0.4.23.dmg
« Reply #7 on: October 29, 2014, 12:48:11 PM »
when I type rescan I get this:     rescan [first_block_number] [num_blocks] [fast_scan]

Can you please advise me what do I need to input in this part:      [first_block_number] [num_blocks] [fast_scan]

Thanks  :)
you type "rescan" and hit enter ... the parameters above are optional!
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Offline valzav

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Re: No balance no transactions after updated to 0.4.23.dmg
« Reply #8 on: October 29, 2014, 01:08:48 PM »
My balance and transactions have disappeared after installation. If anybody know how to fix it I would be very grateful  :)

Try to right click anywhere inside the app window and press reload button and let us know whether this helps.

lzr1900

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Re: No balance no transactions after updated to 0.4.23.dmg
« Reply #9 on: October 29, 2014, 01:15:15 PM »
rubbish wallet.

Offline robrigo

Re: No balance no transactions after updated to 0.4.23.dmg
« Reply #10 on: October 29, 2014, 01:18:37 PM »
My balance and transactions have disappeared after installation. If anybody know how to fix it I would be very grateful  :)

Try to right click anywhere inside the app window and press reload button and let us know whether this helps.

This worked for me. I had to do it again when I closed and reopened the client.

Offline bluebit

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Re: No balance no transactions after updated to 0.4.23.dmg
« Reply #11 on: October 29, 2014, 02:09:05 PM »
Same here, no transactions showing, then I did the rescan and right click reload and it worked. But this should not happen, what is causing this?
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Offline blahblah7up

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Re: No balance no transactions after updated to 0.4.23.dmg
« Reply #12 on: October 29, 2014, 02:19:07 PM »
I can't make a new wallet in v0.4.23.  I posted this in the Bank and Exchange section. Probably in the wrong place

https://bitsharestalk.org/index.php?topic=10716.0

Offline Xeldal

Re: No balance no transactions after updated to 0.4.23.dmg
« Reply #13 on: October 29, 2014, 04:15:27 PM »
My balance and transactions have disappeared after installation. If anybody know how to fix it I would be very grateful  :)

What version did everyone upgrade from? 0.4.22 ?

Winx64 Win7
I havn't had transactions history since 0.4.15

updated with every release.

letting the client sit i get 100's of "JSON Parse error: Unterminated String"
clicking "show details" does nothing.

Offline vikram

Re: No balance no transactions after updated to 0.4.23.dmg
« Reply #14 on: October 29, 2014, 05:00:31 PM »
Being worked on: https://github.com/BitShares/web_wallet/issues/400

For now, you can make them appear by right clicking somewhere in the app's window and pressing reload. Key regeneration or rescanning should not be necessary.

 

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