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Offline montalbeats

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Did I mess up? [resolved]
« on: August 23, 2014, 01:08:37 AM »

Help!

I bought some BTSX in Poloniex and when I was withdrawing my funds from Poloniex I wrote my Account Key where it says address and clicked ok.

Was I supposed to write my Account Key there or my Account name?.. I don't see any BTSX in my wallet or in Poloniex either. Did I screw this up?
« Last Edit: August 23, 2014, 02:11:18 AM by bytemaster »

Offline lucky331

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Re: Did I mess up?
« Reply #1 on: August 23, 2014, 01:11:53 AM »
i haven't used poloniex yet, but at bter you need a registered account name to make a withdrawal.  i suggest you open a support ticket at poloniex and get this sorted put asap.

Offline montalbeats

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Re: Did I mess up?
« Reply #2 on: August 23, 2014, 01:33:50 AM »
Thanks for the quick response. I already fixed the problem.

Offline puma1888

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Re: Did I mess up? [resolved]
« Reply #3 on: August 25, 2014, 12:56:01 PM »
how did you do that I did the same thing instead of putting account name i put my wallet adress... thanks

 

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