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Topics - JamesK56

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Peerplays / Peerplays UIA transfer to new Peerplays wallet
« on: November 11, 2017, 11:20:55 pm »
Hope someone can assist.  I have 200 Peerplays UIAs in an old Openledger wallet and I am trying to  transfer to Peerplays wallet.   Will not accept my private keys.  Xeroc had to help me transfer other assets from this wallet because of a private key issue.  Can someone help with this for a fee.
Thanks Jamie

Technical Support / Not able to log in on my BitShares Account.
« on: September 22, 2017, 01:32:01 pm »
Bitshares ccount not showing a login icon on header and when I try to do a trade the login box does not appear.  All other information is there and working.  My Openledger wallet is working fine.
Any Suggestions as to what to do to open my account so I can buy more BTS

Technical Support / BTS still stuck on old blockchain
« on: March 18, 2016, 04:42:14 pm »
I still have about 80,000 BTS on the old chain that I cannot transfer because my client WILL NOT synch past block 2605505.  Is there another way to remove those BTS from the old wallet to my 2.0 wallet.  I'm a technical idiot so it should not be too difficult a process or I get lost and frustrated.  Have managed to move all my BTS that was purchased prior to block 2605505.  Any suggestions.  I have tried numerous times to delete and reboot but it still stops synching at same block.

Openledger / Open Ledger Wallet stuck in loading mode
« on: November 13, 2015, 05:11:57 pm »
Some advice please.  Created a new wallet with Open Ledger.  Was loading keys and balances from my Bitshares .9.3 wallet (never could get it to fully synch prior to move-later with that).  I have a laptop computer with 4 GB and using windows 7.  I appear to have loaded all the keys ok and moved some of the balances.  When I was loading the bulk of my balances something happened and the system locked up and I was eventually kicked out of the web page.  Upon reopening the web site it goes to a "LOADING..." page and is stuck there.  I kept trying over the last few days but that is all I get.  How do I get access to my wallet???  Any advice appreciated.  There was a small number of keys (36) so I don't think that is the problem.  I am very computer illiterate so please advise at a grade 5 level.  Thanks

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