Windows BTSX wallet bugs/problems report and general feedback!

Started by liondani, July 20, 2014, 03:53:14 AM

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Ggozzo

Quote from: DACAttack on July 22, 2014, 11:26:53 AM
Quote from: raleit2014 on July 21, 2014, 01:49:36 AM
Quote from: GaltReport on July 21, 2014, 01:28:57 AM
Quote from: Ben Mason on July 20, 2014, 11:31:46 PM
Quote from: GregGozzo on July 20, 2014, 10:20:01 PM
Quote from: evolvo on July 20, 2014, 09:32:15 PM
Quote from: GregGozzo on July 20, 2014, 04:36:24 PM
Quote from: raleit2014 on July 20, 2014, 04:17:28 PM
Quote from: evolvo on July 20, 2014, 08:36:41 AM
The wallet will not open for me on Windows....it crashes every single time
\
what is the error?

See my post history. I'm sure it's the same problem I've had.

yes it is the same problem....have you been able to find a remedy?

Does not work for me.

I get the same issue on windows, the wallet software appears to install ok but when you run it, it shuts down almost instantly.

Mine was working fine all day but now it shuts down almost instantly as well.  maybe they are working on some issues.
GALT, are you using win7? or what version?

I am facing the same problem.The wallet crashes instantly. I tried it on win8 64 bit and win7 64 bit as well but to no avail. Are their any prerequisites for installing the wallet?

DACAttack

Quote from: raleit2014 on July 21, 2014, 01:49:36 AM
Quote from: GaltReport on July 21, 2014, 01:28:57 AM
Quote from: Ben Mason on July 20, 2014, 11:31:46 PM
Quote from: GregGozzo on July 20, 2014, 10:20:01 PM
Quote from: evolvo on July 20, 2014, 09:32:15 PM
Quote from: GregGozzo on July 20, 2014, 04:36:24 PM
Quote from: raleit2014 on July 20, 2014, 04:17:28 PM
Quote from: evolvo on July 20, 2014, 08:36:41 AM
The wallet will not open for me on Windows....it crashes every single time
\
what is the error?

See my post history. I'm sure it's the same problem I've had.

yes it is the same problem....have you been able to find a remedy?

Does not work for me.

I get the same issue on windows, the wallet software appears to install ok but when you run it, it shuts down almost instantly.

Mine was working fine all day but now it shuts down almost instantly as well.  maybe they are working on some issues.
GALT, are you using win7? or what version?

I am facing the same problem.The wallet crashes instantly. I tried it on win8 64 bit and win7 64 bit as well but to no avail. Are their any prerequisites for installing the wallet?

puppies

I don't have a windows 7 box to troubleshoot with, but a few things I might try.

1.  Right click and run as administrator.

2.  Turn off anti virus.

3.  Create a new user account, and attempt to install/run it in that. 

4.  Boot into safe mode with networking and attempt to run it.

If any of these work for you please post here for the others.
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evolvo

Here is the event log:

Faulting application name: BitSharesX.exe, version: 0.0.0.0, time stamp: 0x53caf836
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000005
Fault offset: 0x00093547
Faulting process id: 0x2524
Faulting application start time: 0x01cfa57592af35af
Faulting application path: C:\Program Files (x86)\BitSharesX\bin\BitSharesX.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: d2f103b7-1168-11e4-b313-00262d4da740
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evolvo

This is really kind of ridiculous that we can't open the Windows wallet....what's the deal here?
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puppies

Quote from: GregGozzo on July 22, 2014, 03:47:38 AM
Comparing the downloads in the VPS and on my home computer, my home windows computer is blocking parts of the download.

In the AppData folder I am missing 3 of the files:

peers.leveldb
wallet.dat
node.config.json

Anyone know why my computer is blocking these and how to unblock them from being downloaded?

These files are generated by the client when it is running.  To the best of my knowledge they are a list of known peers, your wallet file that is saved when you create a wallet, and a configuration file. 

If you have never created a wallet you could delete your entire data directory, and it would simply be rebuilt when the program is run.

You are likely missing these files because the program is terminating before they can be written.
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evolvo

so it appears we have the same problem....it would be nice if this could be remedied or acknowledged at least
Welcome To The Blockchain (The Bitcoin Song) - by Toby + Decap

[url="https://www.youtube.com/watch?v=YbzNJr26H-4"]https://www.youtube.com/watch?v=YbzNJr26H-4[/url]

Ggozzo

This is the problem and I can't figure out the fix.

When I download on a windows VPS, it is totally fine.

Our computers are blocking it and I can't figure out why.

I have tried mozilla, IE and Chrome. Opened up my firewall and security and I still always get 3 out of the 6 files that should be in the roaming folder.

evolvo

there are no wallet.dat or peers.leveldb files in the folder you recommended checking
Welcome To The Blockchain (The Bitcoin Song) - by Toby + Decap

[url="https://www.youtube.com/watch?v=YbzNJr26H-4"]https://www.youtube.com/watch?v=YbzNJr26H-4[/url]

buckeyes

I am having same issue, just loads up then nothing happens on windows, i checked for wallet.dat and peers.leveldb and I dont have them either. I believe I downloaded the client from the .info site.

Ggozzo

Quote from: evolvo on July 22, 2014, 03:55:46 AM
So I still can not get this to open....it installs fine but as soon as I try to open it...it crashes...will this be remedied?

See if you are missing the wallet.dat and peers.leveldb files like I am. It's located in Users in the appdata folder then in roaming.

evolvo

So I still can not get this to open....it installs fine but as soon as I try to open it...it crashes...will this be remedied?
Welcome To The Blockchain (The Bitcoin Song) - by Toby + Decap

[url="https://www.youtube.com/watch?v=YbzNJr26H-4"]https://www.youtube.com/watch?v=YbzNJr26H-4[/url]

Ggozzo

Comparing the downloads in the VPS and on my home computer, my home windows computer is blocking parts of the download.

In the AppData folder I am missing 3 of the files:

peers.leveldb
wallet.dat
node.config.json

Anyone know why my computer is blocking these and how to unblock them from being downloaded?


Overthetop

@bytemaster  @stan

plz check the pm or email , thanks.

:)
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puppies

I haven't tried it in wine.   I've been building it directly in ubuntu.
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