Author Topic: Problem importing from web wallet  (Read 1603 times)

0 Members and 1 Guest are viewing this topic.

Offline joele

  • Sr. Member
  • ****
  • Posts: 467
    • View Profile
Problem importing from web wallet
« on: November 15, 2015, 11:26:49 am »
I created my backup from 0.9.3
Go to bitshares.org/wallet/
Existing account
Import file 0.9.3
I got an error 'Please use a BTS 1.0 wallet_export_keys file instead'
So I clicked Cancel
Then the "Loading Balance Claim" loading page appear and I cannot get rid of it.

« Last Edit: November 15, 2015, 12:17:39 pm by joele »

Offline Bhuz

  • Committee member
  • Sr. Member
  • *
  • Posts: 467
    • View Profile
  • BitShares: bhuz
Re: Problem importing from web wallet
« Reply #1 on: November 15, 2015, 02:05:18 pm »
How did you create the backup from 0.9.3c ?
You have to use the console with this command: wallet_export_keys [full path to the file]/[file name].json

Offline joele

  • Sr. Member
  • ****
  • Posts: 467
    • View Profile
Re: Problem importing from web wallet
« Reply #2 on: November 15, 2015, 02:28:52 pm »
How did you create the backup from 0.9.3c ?
You have to use the console with this command: wallet_export_keys [full path to the file]/[file name].json
Yes I did
wallet_export_to_json c:\bitshares093c.json
Same problem

Edit: Oh, wallet_export_keys command, thanks :D
« Last Edit: November 15, 2015, 02:33:23 pm by joele »

Offline Bhuz

  • Committee member
  • Sr. Member
  • *
  • Posts: 467
    • View Profile
  • BitShares: bhuz
Re: Problem importing from web wallet
« Reply #3 on: November 15, 2015, 02:38:54 pm »
Edit: Oh, wallet_export_keys command, thanks :D

Does it work now?

Offline joele

  • Sr. Member
  • ****
  • Posts: 467
    • View Profile
Re: Problem importing from web wallet
« Reply #4 on: November 15, 2015, 02:43:55 pm »
Edit: Oh, wallet_export_keys command, thanks :D

Does it work now?

Yes, it recognized it display the amount then I click the Import,  but after importing, It shows only the lists of my account names and have no amount or any info.
There was a popup error message, could not copy it too fast to disappear.

What should I do next?

Offline Bhuz

  • Committee member
  • Sr. Member
  • *
  • Posts: 467
    • View Profile
  • BitShares: bhuz
Re: Problem importing from web wallet
« Reply #5 on: November 15, 2015, 02:46:27 pm »
Edit: Oh, wallet_export_keys command, thanks :D

Does it work now?

Yes, it recognized it display the amount then I click the Import,  but after importing, It shows only the lists of my account names and have no amount or any info.
There was a popup error message, could not copy it too fast to disappear.

What should I do next?
You have to claim your funds, look in the settings

Offline joele

  • Sr. Member
  • ****
  • Posts: 467
    • View Profile
Re: Problem importing from web wallet
« Reply #6 on: November 15, 2015, 03:12:01 pm »
Edit: Oh, wallet_export_keys command, thanks :D

Does it work now?

Yes, it recognized it display the amount then I click the Import,  but after importing, It shows only the lists of my account names and have no amount or any info.
There was a popup error message, could not copy it too fast to disappear.

What should I do next?
You have to claim your funds, look in the settings

I tried it again, this time no error, and it imported and claimed the fund successfully.
Thank you for your help. :)

and I'm trying to test to transfer 1 BTS, but the fee is 40 BTS, what the hell is happening here.  :o

Offline Bhuz

  • Committee member
  • Sr. Member
  • *
  • Posts: 467
    • View Profile
  • BitShares: bhuz
Re: Problem importing from web wallet
« Reply #7 on: November 15, 2015, 03:23:19 pm »
You welcome!

About the fee, yes... the transfer fee for normal users is 40 BTS for now; if you are a lifetime member, you should get back 80% of it, so in the end it would be 8 BTS.
Anyway, soon there will be some changes on the fee structure and amount, so try to be active as a community member and you will be able to say what you think and maybe votes some proposal to change the fees!

Offline joele

  • Sr. Member
  • ****
  • Posts: 467
    • View Profile
Re: Problem importing from web wallet
« Reply #8 on: November 15, 2015, 03:39:02 pm »
You welcome!

About the fee, yes... the transfer fee for normal users is 40 BTS for now; if you are a lifetime member, you should get back 80% of it, so in the end it would be 8 BTS.
Anyway, soon there will be some changes on the fee structure and amount, so try to be active as a community member and you will be able to say what you think and maybe votes some proposal to change the fees!

Thanks for the info, the fee is ridiculous.