People are not confused about BitShares because of the current wallet. They are because the website doesn't display the info people need and there are lack of usecases and examples of how BitShares can be used. Also it should be explained in a newbie way. BitShares can be used for different things so that's why people get confused. They need something that shows them, at that time, how it can be used.
As for wallets, each business providing a service will most likely have their own according to their needs. Moonstone should in theory be almost done but I don't know the status of it.
Does someone else know about Moonstone? In the mumble Taulant didn't give any ETA. I would like to know one. Last time I talked with someone from his team around October I think, they mentioned it would take around 2 months...