Author Topic: Advice Required: Transaction completion time  (Read 856 times)

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Offline brant

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Advice Required: Transaction completion time
« on: November 04, 2019, 04:16:24 am »
Hi all,
I processed a transaction to withdraw OPEN.BTC using the OPENLEDGER. The Transaction is shown as complete in my BitShares Wallet Activity history, however the Block Explorer is showing no transaction for the used address.
How long should this take? Previous transactions have been confirmed at my receiving wallet within 10-15min. It's now been 90 minutes for this one.
Can anyone assist please?
Thanks

Offline sschiessl

Re: Advice Required: Transaction completion time
« Reply #1 on: November 04, 2019, 06:18:45 am »
Please open a ticket with the OpenLedger freshdesk support.

Offline abit

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Re: Advice Required: Transaction completion time
« Reply #2 on: November 04, 2019, 05:18:37 pm »
Please contact OpenLedger support. Open https://openledger.io/ , click the "support" link at the bottom. Others can't help you.
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Offline brant

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Re: Advice Required: Transaction completion time
« Reply #3 on: November 04, 2019, 11:16:29 pm »
Appreciate the responses :).
I have raised with OpenLedger as suggested