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Openledger / Re: 17 days. Will my ticket ever be answered?
« on: January 30, 2018, 11:10:43 pm »
Hit the month mark now boys. God help you if you're trying to recover a lot of money.
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Openledger / Re: 17 days. Will my ticket ever be answered?
« on: January 22, 2018, 11:47:11 pm »
Now on 23 days :|
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Openledger / Re: 17 days. Will my ticket ever be answered?
« on: January 19, 2018, 04:58:45 am »
I appreciate you checking it, and I understand you're busy, but I keep getting told "I was answered"
I've had 3 "answers"
3 days after "Your request is being forwarded to tech the tech department" not an answer
13 days after no words, just a screenshot that didn't show anything, but was marked as resolved.
17 days after, "you are being forwarded to technical support" basically the first response from 14 days earlier.
I understand that like every exchange you guys are slammed. I wouldn't be as upset if I didn't get my ticket "resolved" with 0 resolution or explanation aside from a screenshot. Along with I saw people with tickets in the 3700-3900s saying they had resolutions. Though I can't say if those problems resolved themselves or tech support did.
I've had 3 "answers"
3 days after "Your request is being forwarded to tech the tech department" not an answer
13 days after no words, just a screenshot that didn't show anything, but was marked as resolved.
17 days after, "you are being forwarded to technical support" basically the first response from 14 days earlier.
I understand that like every exchange you guys are slammed. I wouldn't be as upset if I didn't get my ticket "resolved" with 0 resolution or explanation aside from a screenshot. Along with I saw people with tickets in the 3700-3900s saying they had resolutions. Though I can't say if those problems resolved themselves or tech support did.
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Openledger / Re: 17 days. Will my ticket ever be answered?
« on: January 17, 2018, 10:13:33 pm »
Just open.doge
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Openledger / 17 days. Will my ticket ever be answered?
« on: January 17, 2018, 05:22:37 am »
Ticket 3193. I just want my 17k doge that was sent to my account. I got one "solution" of a screenshot, showing my account definitely did not contain 17k doge, and that was it. No comment, no reason why. What I've tried forums, telegram, tickets. Like what is needed for this??
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Openledger / Re: Anything I have to do to get my deposit?
« on: January 04, 2018, 04:00:40 am »
Sigh, still nothing. Got a response saying they were forwarding my stuff to the tech department :/ sigh
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Openledger / Re: Warning: OpenLedger broken, stealing deposits (blast time)
« on: January 02, 2018, 02:12:07 pm »
I agree there. The sad thing is, I hate decentralized exchanges, and actually found openledger (well bitshares) pretty easy to use, and pretty well designed. Hopefully their support will impress me.
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Openledger / Re: Warning: OpenLedger broken, stealing deposits (blast time)
« on: January 02, 2018, 04:09:48 am »
I agree, I don't think they are stealing my money or anything. However, I've probably used 10+ exchanges (including yobit ugh) and I've never had a single deposit/withdraw issue. Now the very first deposit i make here messes up, It doesn't speak well for the design of it.
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Openledger / Re: Warning: OpenLedger broken, stealing deposits (blast time)
« on: January 01, 2018, 09:19:56 pm »
I deposited about 17k doge to my account from cryptopia right when I made it. Blockchain received it but never sent. I went to double check my address, but the open.doge showed i needed to create one, so it wouldn't show anything. I decided to test sending 30 doge from my bittrex to the same address, and it arrived right away. SO i have no idea what's going on. Opened a support ticket, and might just be getting my stuff off asap.
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Openledger / Re: Anything I have to do to get my deposit?
« on: January 01, 2018, 05:28:59 pm »
Yeah this makes me very wary about using them. I put in a ticket as well.
Weird thing is, I wanted to test the address, sent like 30 doge from bittrex and it worked right away. So 100% i have the right one, but my large transfer is just stuck in limbo still.
Unil then, hopefully doge price rises.
Weird thing is, I wanted to test the address, sent like 30 doge from bittrex and it worked right away. So 100% i have the right one, but my large transfer is just stuck in limbo still.
Unil then, hopefully doge price rises.
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Openledger / Anything I have to do to get my deposit?
« on: December 31, 2017, 10:27:59 am »
So I sent some doge from cryptopia to my openledger doge address. I Have liek 70 confirmations and "not yet redeemed." Also, I went to tripple check the wallet address I sent it to, and my doge just says for me to "please get a new address" like I don't currently have one. Is it possible something happened with the old address?
Is there anything I can do to troubleshoot this or is it up to support?
Is there anything I can do to troubleshoot this or is it up to support?
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