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Technical Support / Re: help.why bts2.0 can not claim balances,"missing authority"
« on: April 26, 2016, 12:54:10 am »I am having the same problem. I had created and funded an account on the web wallet a few weeks ago. Now that the upgrade has come out I can't gain access to the wallet I get the error "Transaction was not signed. Do you have a private key? [no_signers]". What hoops do I have to jump through to gain access again? I tried uploading the wallet backup but since I don't have the old downloaded wallet (was just using openledger) it looks like I don't have the "BTS 0.9.X KEY EXPORT FILE" which isn't the .bin.
Yours is a different problem, it means the wallet you're using does not contain the private keys for that account. Did you create a new wallet? Switch browsers/pc?
I am using the light wallet and I have already imported. Why doesn't it work?
NVM imported into open ledger and it worked there.