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Technical Support / Use both desktop as mobile wallet; are they 'biting' each other?
« on: November 21, 2020, 05:57:20 pm »
Hi,
In the past whenever I wanted to use my desktop wallet, I chose 'restore your account', would choose the .bin file and enter the password ('submit') to gain access to my account. If I run through the same motions now, and I choose 'dashboard' after successfully restoring the account the 'welcome to Bitshares' screen appears.
Could somebody help please?
For the last weeks I have been using a Bitshares mobile wallet. Here I choose the same .bin file and password to gain access, things work fine. If I close this mobile wallet and then move to the desktop wallet the problem still appears to be the same.
Thank you!
In the past whenever I wanted to use my desktop wallet, I chose 'restore your account', would choose the .bin file and enter the password ('submit') to gain access to my account. If I run through the same motions now, and I choose 'dashboard' after successfully restoring the account the 'welcome to Bitshares' screen appears.
Could somebody help please?
For the last weeks I have been using a Bitshares mobile wallet. Here I choose the same .bin file and password to gain access, things work fine. If I close this mobile wallet and then move to the desktop wallet the problem still appears to be the same.
Thank you!