PSA: This is your weekly reminder to withdraw all coins from bter

[ESB]

This is what I get:
>> wallet_verify_titan_deposit cf9cae13f51d5931a3acac647d5a4cf5cd8b2086

{
  "from": "btercom",
  "to": "esb",
  "amount": {
    "amount": 2474900000,
    "asset_id": 0
  },
  "memo": "from bter"
}

that should be good news.  I was worried that bter had sent them to the wrong account.

maybe try a

Code: [Select]

wallet_account_list_public_keys esband look for an entry that contains
"native_address": "BTSFDVKsKwcKV8nugJa1igpUZqDfbgyuAmKP"
The line above that will be your public key.
then try a

Code: [Select]

wallet_dump_private_key BTSthekeythatyougotinthestepaboveDon't post the results of course, but just let me know if anything shows up.  your private key should start with a 5

Ok, I've done that and I did get the private key to show up. Now what do I do?  Thanks

[xeroc]

Maybe you have been tricked by the "balance" that is shown in the transaction history which is (unfortunatelly) not correct all the time ..
The "real balance" can be seen when you execute "balance" .. and, as your deposit has been decoded successfully, you should see these funds in "balance".

Alternatively you may want to run

Code: [Select]

wallet_account_balance_ids <accountname>and search for the string "BTSByLVZ6M9Azk8udZntdJqX4f6pKtpNL51M" .. if it is there .. the client successfully found the deposit

[mint chocolate chip]

Code: [Select]

rescan 3299618  1

Maybe try rescan from earlier: rescan 2500000

[puppies]

This is what I get:
>> wallet_verify_titan_deposit cf9cae13f51d5931a3acac647d5a4cf5cd8b2086

{
  "from": "btercom",
  "to": "esb",
  "amount": {
    "amount": 2474900000,
    "asset_id": 0
  },
  "memo": "from bter"
}

that should be good news.  I was worried that bter had sent them to the wrong account.

maybe try a

Code: [Select]

wallet_account_list_public_keys esband look for an entry that contains
"native_address": "BTSFDVKsKwcKV8nugJa1igpUZqDfbgyuAmKP"
The line above that will be your public key.
then try a

Code: [Select]

wallet_dump_private_key BTSthekeythatyougotinthestepaboveDon't post the results of course, but just let me know if anything shows up.  your private key should start with a 5

[ESB]

This is what I get:
>> wallet_verify_titan_deposit cf9cae13f51d5931a3acac647d5a4cf5cd8b2086

{
  "from": "btercom",
  "to": "esb",
  "amount": {
    "amount": 2474900000,
    "asset_id": 0
  },
  "memo": "from bter"
}

[xeroc]

I tried rescanning. That didn't work. I've gone back to Bter to tell them I haven't received anything yet.  Can anyone explain why I might not have the bts in my account?

Try

Code: [Select]

wallet_verify_titan_deposit cf9cae13f51d5931a3acac647d5a4cf5cd8b2086


[ESB]

I tried rescanning. That didn't work. I've gone back to Bter to tell them I haven't received anything yet.  Can anyone explain why I might not have the bts in my account?

[xeroc]

Code: [Select]

rescan 3299618  1

[puppies]

Code: [Select]

>> blockchain_list_address_balances BTSFDVKsKwcKV8nugJa1igpUZqDfbgyuAmKP

[[
    "BTSByLVZ6M9Azk8udZntdJqX4f6pKtpNL51M",{
      "condition": {
        "asset_id": 0,
        "slate_id": 0,
        "type": "withdraw_signature_type",
        "data": {
          "owner": "BTSFDVKsKwcKV8nugJa1igpUZqDfbgyuAmKP",
          "memo": {
            "one_time_key": "BTS5rRiwtWuaVwMFZpEV4yyQcUagnKPaiyGaaGWQ49NAcUWE4GGMk",
            "encrypted_memo_data": "6db184b6474260bf772c077b9c73a2189c2394c76d062778d69f33bca69a4aa9e062be5d1b25ae2d6d7e7d19e146f46b0dd1bb6ce644205e0e87fede9f0f96d8"
          }
        }
      },
      "balance": 2474900000,
      "deposit_date": "2015-08-11T19:23:40",
      "last_update": "2015-08-11T19:23:40",
      "meta_data": null
    }
  ]
]

I have no idea how you can get them, but your theres your 25k bts

[Akado]

Here is the reply from Bter:

Aug 14, 09:34
Dear Sir,
http://www.bitsharesblocks.com/blocks/block?id=3299618
According to the block explorer, the transaction was sent successfully.
If you still fail to receive it, you may check if the receiving wallet syncs well.
Best
BTER.COM

My account name is "esb". How do I check what account number that is?  I think maybe they sent it to the wrong address.

Your account ID is 23115 https://bitsharesblocks.com/accounts?query=esb but what you may want to know is the address?

[ESB]

Here is the reply from Bter:

Aug 14, 09:34
Dear Sir,
http://www.bitsharesblocks.com/blocks/block?id=3299618
According to the block explorer, the transaction was sent successfully.
If you still fail to receive it, you may check if the receiving wallet syncs well.
Best
BTER.COM

My account name is "esb". How do I check what account number that is?  I think maybe they sent it to the wrong address.

[ESB]

Thanks for the replies. I've contacted Bter and they are currently looking into it.  I'll keep everyone posted.  Thanks.

[Tuck Fheman]

May you have better luck than us (9 weeks, no funds).

[xeroc]

did BTER give you a transaction id?

[Ander]

I just tried to transfer 25k bts from bter yesterday but nothing has shown yet in my account. What should be the next step I take.  Thanks

1) Are you sure you have the BTS blockchain synced correctly?

2) Did you specify the correct username in the withdrawal at bter, to get your funds sent to?

3) Contact Bter support and ask them for help.