Author Topic: Wallet Recovery Service (3rd Party)  (Read 82217 times)

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Offline fussyhands

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I need help recovering funds from a 2014 wallet.  I have the password and the wallet.  Can anyone help me?

Offline fussyhands

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I need help recovering funds from my old wallet. 

Offline JamesK56

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Sent PM as reply on previous thread when you helped me April 8/16
Thanks

Offline xeroc

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I have tried that and it won't recognize the private key.  You had recognized a problem with the keys a couple of years ago and contacted me to move my assets to a new wallet (olnsk17).  I am assuming the problem I had with the account still exists for the PP UIA's.  It is account oljwk56 with sub accounts jwk56 and bitpilotace each holding 100 PP UIA's.  Can you not do the same thing to move those as we did for the other assets?  I'm not sure what to do otherwise.
Thanks for any suggestions.
Jamie
PEERPLAYS tokens cannot be moved on BitShares anylonger. You need to figure out the private key to you account at the time of the snapshot for peerplays blockchain. Can you please send me a mail with all your details(account names etc) and i will see when i can find time to deal with this, (no promises, tho)

Offline JamesK56

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I have tried that and it won't recognize the private key.  You had recognized a problem with the keys a couple of years ago and contacted me to move my assets to a new wallet (olnsk17).  I am assuming the problem I had with the account still exists for the PP UIA's.  It is account oljwk56 with sub accounts jwk56 and bitpilotace each holding 100 PP UIA's.  Can you not do the same thing to move those as we did for the other assets?  I'm not sure what to do otherwise.
Thanks for any suggestions.
Jamie

Offline xeroc

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Xeroc.  A couple of years ago you contacted me to tell me I had a problem with private keys and you helped me move assets to a new wallet.  I had to leave 200 Peerplays UIAs in the wallet as the Peerplays wallet was not yet available to move UIAs.  I have tried moving them to a Peerplays wallet but it is not recognizing private keys so I could use your help again to finishing moving these to a new PP wallet.  Can you help or recommend someone who can?
You need to take those private keys and claim the PPY tokens on the peerplays blockchain directly. Those on the bitshares blockchain won't ever be movable again (to my knowledge)

Offline JamesK56

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Xeroc.  A couple of years ago you contacted me to tell me I had a problem with private keys and you helped me move assets to a new wallet.  I had to leave 200 Peerplays UIAs in the wallet as the Peerplays wallet was not yet available to move UIAs.  I have tried moving them to a Peerplays wallet but it is not recognizing private keys so I could use your help again to finishing moving these to a new PP wallet.  Can you help or recommend someone who can?

Offline Samantha

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Offline RML

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I need help recovering BTS sent to wrong address.

Offline jgdonnyb

Hi,
I need help recovering my funds in my wallet.

Offline bigredphenom


Offline bigredphenom

can you help me with a password issue? I screenshot the password to my bishares wallet not knowing they had some of the password hidden. I have 48 out of the 54 digits apparently>

Offline dhouses1

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Xeroc,

I could greatly use your service, and have enough unclaimed funds for your fee. I will send you a PM now.

Offline coco357i

Hello xeroc,

i need your help
i've sent you a pm

Offline ropaar

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Hello, Could you help me out to straighten my acct?  I have around 450 US dollars ( in open.BTC and open.LTC) there and the file can be retrieved from my computer.  First I thought I already got BTS shares, but apparently have not. I have no idea how to get to it.  Tired many times.  Thought I have the right pw as I wrote it down.  Pls let me know if you can do it and if so what you would like to take out of it.  That's all I got as this is my first acct.  Thanks.

Offline ropaar

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I wish you could help me.  But the price is too high for me who just started out to accumulate BTS.  I can't afford your service.

Offline vestorp

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I need help with opening my account.

Please send Pm.. i Will pay for the help  !!

Offline truziii

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Hi

 I need your help please i lost forgot my password andi do not have my brain key but i have my .bin

Can you help please!?

Offline sebilation

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Hi everybody.

I have downloaded the bitshares2 light wallet. I also do have an online account.

Now, the online account I do have a private key and a backup. Apparently though for my wallet account on my laptop I used another name (sebilation88), which I remember I tried to install but it somehow didn't work. I also do not have a backup or anything, so as I can remember I didn't open this account. I could import my online account (se88bi) to the wallet. But somehow I used sebilation88 as my wallet model. Se88bi is an account model.

Now I don't know whats going on, but passwords are always wrong, the private key works for se88bi when I go into the account model. Can I delete the wallet model? Cause I can't remember ever installed it, nor did I safe any kind of back up or password or private key which seems rather odd to me. Im new to all this..

Offline helios

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Hi , i have sent you a pm , hope you can help me  :)

Offline niner

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I'm not sure if you can help.
I invested in protoshares by sending bitcoin but never downloaded a client nor have I claimed any funds.
All I have is the bitcoin address and my bitcoin private key.   I can see the balance at http://www1.agsexplorer.com/balances/<bitcoin address>

Offline Permie

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HELP!

How does one migrate a bts 1.0 webwallet seed/brainkey over to BTS 2.0?
JonnyBitcoin votes for liquidity and simplicity. Make him your proxy?
BTSDEX.COM

Offline jas

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Hi.

I would like to use your service also. :o

Please PM me
Hi Mom! Send PTS: PbqJY6ZLocF9wxnjr4jWaoWgiw8CT85P

Offline san_angelo17

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Would like to use the service to recover my account & wallet. Can you help?

Offline kryptomannen

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Thanks a lot Xeroc ! Great job and I would probably not been able to get those funds back during my life time if I tried myself !

Offline xeroc

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paperwallet.bitshares.eu
Is there a link to instructions on how to use it?

Why does it spit out a public and private key?

I thought you couldn't sent to a public key on BTS 2.
Do you just send funds to the account name?
How does the account know to send it to a paper wallet and not just into the account?
No sending of money to a pubkey. Bts2 requires and account name!

To use the paperwallet you usually do like this
- get an account
- provide the account and name to the paperwallet
- replace the accounts' keys with the new ones

Restoring access to your account only requires to import the private key or to use the passphrase on the paperwallet

Offline Permie

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paperwallet.bitshares.eu
Is there a link to instructions on how to use it?

Why does it spit out a public and private key?

I thought you couldn't sent to a public key on BTS 2.
Do you just send funds to the account name?
How does the account know to send it to a paper wallet and not just into the account?
JonnyBitcoin votes for liquidity and simplicity. Make him your proxy?
BTSDEX.COM

Offline xeroc

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paperwallet.bitshares.eu

Offline Permie

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1) Download paperwallet https://github.com/xeroc/graphene-paperwallet/releases
This link is now dead :(

Is there still an offline-capable BTS 2 paper wallet tool?
JonnyBitcoin votes for liquidity and simplicity. Make him your proxy?
BTSDEX.COM

Offline K5Canada

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Hello,
Could you help me to recover an old wallet.dat file? Long story short, I'm unable to recover my funds using v0.9.3c on a Windows platform (the software freezes on startup on Windows 10 - 64 bits and Windows 7 - 32 bits with the latest block chain downloaded using a torrent)...I have the paraphrase.

To the best of my knowledge, I invested around 100 USD in April 2014 in this wallet. I'll be happy to give you 10% if you can solve my problem. Let me know . Thank you.

Offline xeroc

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Hi Xeroc,

Are you still offering your recovery service? I have an old json wallet and pass but after a few hours I just realize I am too dumb to succeed so happy to share 10% of whatever might be in there!
Yes I do... please contact me per mail at    mail@xeroc.org
We can go from there ...

Offline kryptomannen

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Hi Xeroc,

Are you still offering your recovery service? I have an old json wallet and pass but after a few hours I just realize I am too dumb to succeed so happy to share 10% of whatever might be in there!

Offline xeroc

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email address to send info to?
mail at xeroc.org
not xerox
Please follow the instruction in the other post

Offline cambie24

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email address to send info to?

Offline xeroc

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As mentioned, I don't brute force passwords! Either it is the correct one, or not.
If you think you have everything you need, please follow the steps here:
https://bitsharestalk.org/index.php/topic,19931.new.html#new

Offline cambie24

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I want to use your wallet recovery service please.

Offline xeroc

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I'm interested in your help with pass phrase recovery. Having problems migrating from 9.3 to the 2.0 light.
Well, I don't bruteforce passwords and thus don't recover "passwords".
There is only one edge case in which I can help you and that is when your wallet has been created pref 0.9.3c ...
but I really need the correct password to help you ..

Offline onceuponatime

I'm interested in your help with pass phrase recovery. Having problems migrating from 9.3 to the 2.0 light.

@xeroc

Offline cambie24

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I'm interested in your help with pass phrase recovery. Having problems migrating from 9.3 to the 2.0 light.

Offline tbone

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Anyway, how is the 2FA service coming along? 
Nicely .. there have been some hold ups and issues that forced me refacture the code .. and there still is stuff to be refactured .. but once the last required features is added, i could probably show a MVP on the testnet .. However .. there are some things moving behind the scene that require quite some of my time .. stay relaxed .. it's all BitShares related :)

So what do you think about adding a password recovery service to your offering?  I think it would fit nicely with the 2FA service.  And you may be able to sell both services together in bulk to any organization who brings non-crypto users to BitShares and wants their users to have 2FA and/or password recovery on their accounts.

Offline xeroc

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Recovery account used:
Code: [Select]
recovery-5f54991a

Offline xeroc

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Anyway, how is the 2FA service coming along? 
Nicely .. there have been some hold ups and issues that forced me refacture the code .. and there still is stuff to be refactured .. but once the last required features is added, i could probably show a MVP on the testnet .. However .. there are some things moving behind the scene that require quite some of my time .. stay relaxed .. it's all BitShares related :)

Offline tbone

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So is this service ready to go?
Always, has been. Was just waiting for the first customers to come. :)
Making good progress on this one.

Oops, I thought this was a new/different service.  I thought this was more like a multi-sig password recovery service for web hosted wallets, something to go along with your upcoming 2FA service.  Maybe you should offer something like that?  Anyway, how is the 2FA service coming along? 


Offline xeroc

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For sake of completeness :)
---------------------------
As for the accounts of your wallet, you should consider them compromised right now as they are also in the wallet file you have sent me!
This is how you can change their keys to lock me out of them again:

1) Download paperwallet https://github.com/xeroc/graphene-paperwallet/releases
2) Unpack zip file and open index.html in the browser
3) print TWO new key for every account
4) For each account:
      a) go to the permissions page -> active permissions    and *only* add the new public keys from the paper wallet with threshold 1  (do not yet remove the other key)
      b) go to the permissions page -> owner permissions    and *only* add the new public keys from the paper wallet with threshold 1 (do not yet remove the other key)
      c) and click "publish changes"! (at this point I hope they GUI team has fixed a small bug that might cause a "missign authority" bug)
5) Create a new wallet in the wallet management console
6) Import all your private keys using the IMPORT KEYS tool
7) Make a NEW BACKUP (important step) after you have imported all keys also make sure you never forget the passphrase!!!
8) Your accounts should now all appear in the overview page
9) For each account, remove the keys that you don't have the keys installed in the new wallet (e.g. remove the old keys) in a similar way as described in 4.
« Last Edit: April 07, 2016, 07:53:43 am by xeroc »

Offline xeroc

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So is this service ready to go?
Always, has been. Was just waiting for the first customers to come. :)
Making good progress on this one.

Offline tbone

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Code: [Select]
md5sum wallet.json; sha1sum wallet.json
4d0fb892b1d0ec7ef9eaee99b166f791  wallet.json
5f54991a811fdd63d22ca55f9264e2420760c905  wallet.json

So is this service ready to go?

Offline xeroc

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Code: [Select]
md5sum wallet.json; sha1sum wallet.json
4d0fb892b1d0ec7ef9eaee99b166f791  wallet.json
5f54991a811fdd63d22ca55f9264e2420760c905  wallet.json

Offline xeroc

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Very nice initiative xeroc !  +5%

A little typo:
Account Keys:
[...]
That way, you can keep your account name(s) and completely loock me out again
from accessing future funds.
Fixed .. thanks

Offline DestBest

Very nice initiative xeroc !  +5%
« Last Edit: March 14, 2016, 04:02:06 pm by DestBest »
BitShares French ConneXion, le portail francophone BitShares.
BitShares French ConneXion, the BitShares french gateway.
www.bitsharesfcx.com

Offline xeroc

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why don't you send them just the new wallet.bin? I mean if I'd trust you with my password and priv keys, it makes not difference

fyi, wallet.bin will have a unique brainkey in it used to generate all new private keys in that wallet...

but... that's encrypted... right?

I ask as somebody who likes to have lots of copies of his wallet backed up in different places...
Yes .. all keys stored in any file in any format will only contain an encrypted version of the private key ..

unreadPostsSinceLastVisit

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why don't you send them just the new wallet.bin? I mean if I'd trust you with my password and priv keys, it makes not difference

fyi, wallet.bin will have a unique brainkey in it used to generate all new private keys in that wallet...

but... that's encrypted... right?

I ask as somebody who likes to have lots of copies of his wallet backed up in different places...

Offline jamesc

why don't you send them just the new wallet.bin? I mean if I'd trust you with my password and priv keys, it makes not difference

fyi, wallet.bin will have a unique brainkey in it used to generate all new private keys in that wallet...

Offline fav

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why don't you send them just the new wallet.bin? I mean if I'd trust you with my password and priv keys, it makes not difference

Offline xeroc

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You send the funds back after the owner confirms them, what about vested balances?
Vey good question.
The corresponding keys can be handed over as well but should be considered compromised of course.
I could offer a regular BitShares-2 wallet that can be restored in the web wallet .. that would also include the vested balances ..

The fact that those funds are then "compromised" is a risk the customer has to take into consideration as well .. I'll modify the offer accordingly .. Thanks

Offline Akado

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You send the funds back after the owner confirms them, what about vested balances?
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Offline xeroc

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Offer:
Since some users are unable to rescan the blockchain and recover their funds on their own, I herby offer a
BitShares 1 Wallet Recovery Service

This includes:
  • Rescan of the BitShares 1 blockchain
  • Recovery of funds
  • Export of account(s) transactions
  • Export of Balance overview
  • Export of accounts wif owner and active key -- this compromises your accounts (see below)

Risks:
  • Exposure of your account keys (see below)
  • Exposure of your fund keys
  • Exposure of your vested balance keys

However, I am (arguable) a trusted member of this community for quite some time.
Though it is totally up to you to trust me or not!

Account Keys:
Fortunatelly, there is a way to keep your account names even though you exposed
their keys to me (and me alone). This works by simply putting a new public key
into it's owner authority (and into the active authority).
That way, you can keep your account name(s) and completely lock me out again
from accessing future funds.

Vested Balances:
Since the private keys for vested balances can not be changed, any vested
balance should be considered compromised. However, I will not touch them and
hand over to the customer.

Fee:
  • regular recovery: 10% (minimum $200)
  • offline recovery: 20% (minimum $500)

Procedure:
  • You contact me via pm or this forum thread
  • You deliver any wallet backup file in json format from either the web/light wallet or the BitShares client via mail
  • To secure mywelf from customer claims I will publish the hash of that file
  • You deliver the pass prase on an independent channel (recommendation: GPG encrypted message)
  • I rescan the blockchain, try to recover your funds and claim them in a newly generated and empty account I control.
  • I send you this account name to take a closer look at your funds
  • These funds (minus fee) will be sent to a BitShares-2 account name that you delivered
  • All balance-id keys, and account keys will be delivered to you once you handed over a PGP key.

Remark:
  • The fees apply to the *total* valuation of your wallet (including balances, and vesting balances)
  • The fees are to be payed preferably in BTS
  • If no BTS are available we can discuss an alternative approach
  • This service is brought to you from an individual, independent of Cryptonomex or any other business I work for!

Disputes:
On disputes about whether or not I recovered, reclaimed and forwarded all your
funds to you, I will publish the delivered (encrypted) wallet file for everyone
to see. I will furthermore publish the encrypted wallet file AFTER the rescan
3rd parties to reevaluate.
« Last Edit: July 28, 2016, 07:57:56 am by xeroc »